--- title: "Total Office Manager Software Reviews, Demo & Pricing - 2026" description: "Review of Total Office Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/total-office-manager-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electrical Contractor Software](https://www.softwareadvice.com/construction/electrical-contractor-comparison/) / Total Office Manager Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/total-office-manager-profile/reviews/) # Total Office Manager Review From $125-$175 2 plans Wondering if Total Office Manager is right for your organization? Our Electrical Contractor Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Total Office Manager 3.7 [(48)](https://www.softwareadvice.com/field-service/total-office-manager-profile/reviews/) Pricing Pricing available upon request ### About Total Office Manager Total Office Manager® by Aptora is designed to help services business owners streamline processes, reduce cost, and increase sales. While developed for HVAC, plumbing, electrical and related companies; it is highly adaptable to any industry. Total Office Manager® is an all-in-one solution including enterprise accounting, payroll, job costing, service agreements, work orders, field scheduling and dispatching, and inventory management. All applications are built in so, there is no need for 3rd party integrations, applications such as QuickBooks, or plugins. The software can be deployed on the cloud or on-premises in your office for complete flexibility with users' business needs. Total Office Manager® also uses the three-click rule. Important information is never more than three clicks away as users log in. Do you work for Total Office Manager? [Manage this product listing](https://www.g2.com/products/total-office-manager/claim_requests/new?auto=true) Wondering if Total Office Manager is right for your organization? Our Electrical Contractor Software selection experts can help you in 15 minutes or less. ## Total Office Manager User Interface ## Popular Total Office Manager Alternatives Main Product Total Office Manager 3.7 [(48)](https://www.softwareadvice.com/field-service/total-office-manager-profile/reviews/) Ratings Breakdown - 3.83Ease of use - 3.78Value for money - 3.80Customer support - 3.92Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1483)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(496)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.46Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Kickserv](https://www.softwareadvice.com/field-service/kickserv-profile/) 4.4 [(387)](https://www.softwareadvice.com/field-service/kickserv-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.40Value for money - 4.42Customer support - 4.15Functionality Pricing Starting at $60.00 per month Get Price Alternative Product [Verizon Connect](https://www.softwareadvice.com/field-service/verizon-connect-profile/) 3.2 [(946)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/) Ratings Breakdown - 3.43Ease of use - 2.84Value for money - 2.77Customer support - 3.27Functionality Pricing Available upon request Get Price Alternative Product [Synchroteam](https://www.softwareadvice.com/scheduling/synchroteam-profile/) 4.4 [(96)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.33Value for money - 4.28Customer support - 4.16Functionality Pricing Starting at $49.00 per month Get Price ## Total Office Manager Pricing and Plans Starting price: $125.00 Free Trial Free Version Desktop $175.00 per user No plan information available Mobile $125.00 per user No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Total Office Manager Features - Popular features found in Electrical Contractor Alerts/Notifications Billing & Invoicing Calendar Management Customer Management GPS Invoice Management Job Scheduling Mobile Access Quotes/Estimates Time Tracking Work Order Management - More features of Total Office Manager Accounting Activity Tracking Contact Database Contract/License Management CRM Customer Database Customer History Customizable Forms Dispatch Management Electronic Signature Equipment Tracking Inventory Control Inventory Management Job Costing Job Management Maintenance Scheduling Mobile App Online Time Clock Order Management Payment Collection in the Field Purchase Order Management Purchasing & Receiving Routing Scheduling Service History Technician Management Third-Party Integrations ## Total Office Manager User Reviews ## Total Office Manager customer ratings - Overall rating: 3.7/5 - Total reviews: 48 ### Rating distribution - 5 stars: 15 reviews (31%) - 4 stars: 18 reviews (38%) - 3 stars: 6 reviews (13%) - 2 stars: 4 reviews (8%) - 1 star: 5 reviews (10%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.8/5 - Customer support: 3.8/5 - Functionality: 3.9/5 --- ### Great software - Overall rating: 5/5 - Reviewer: Lee R. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Great folks to work with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros flat rate, schedule board, and maintenance agreement consolidation is awesome #### Cons There is nothing that we do not like about this software --- ### The Literal One-Stop Shop for a Service Company - Overall rating: 5/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like so many things about this software I literally cannot list one. Dispatching, Estimating, the Sales Opportunity Manager (!!!), the Schedule Board... my list could go on for days. #### Cons The migration process is bumpy (we are on day 3 of using the software, training since September). I would suggest spending the extra money on bringing someone to your location for your Go Live week... be sure to plan this up front rather than waiting. #### Reasons for choosing Total Office Manager It is a one-stop-shop. #### Reasons for switching to Total Office Manager I hate everything about Spectrum. Not a good fit for a service company our size --- ### Sad but true - Overall rating: 1/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost confidence and Trust. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Thought it was the solution to our quickbooks dislike. #### Cons They were unable to meet any of the three deadline 1-24, 2-24 , 12-24 to get us activated. #### Reasons for choosing Total Office Manager Pricing was a consideration, and the sales job given. #### Reasons for switching to Total Office Manager Looking for and all in one software. that did not glitch when transferring data #### Vendor response We’re truly sorry to hear about your dissatisfaction, Stephen. We understand that software migration can be complex, and it seems there was some confusion between the preliminary migration, final migration, and the go-live date. Implementing new software can be challenging with only an owner and dispatcher who have limited tech knowledge. For example, this customer was upset that Microsoft Family 365 couldn’t sync with Total Office Manager, which is unrelated to Aptora’s software. Our technician explained that a Microsoft Business 365 account is required for this integration. To support you, we provided several accommodations, including a $1,200 ticket to Aptora University and a free rushed migration service valued at $8,000. At Aptora, we value more the relationship with our clients, not just the financial aspect and for that reason we offer a cancel-anytime policy. We would love to discuss how we can better support you moving forward. Replied January 2025 --- ### Easy to Use and Learn System - Overall rating: 4/5 - Reviewer: Colleen D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. There have been some issues with e-mailing through Total Office Manager and Outlook. I know that it is being worked on and will be corrected soon but it has caused some issues in the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to use and can be adjusted to how you want to use it. You create and set it up how it best suits you. #### Cons Some of the reports are difficult to find at the beginning. You have to play around a lot to find exactly what you are looking for. #### Reasons for choosing Total Office Manager It was more geared toward our industry being created by someone who worked in the industry. --- ### This software is all you need! - Overall rating: 5/5 - Reviewer: Batbara B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered It’s a big program so expect big things, but also expect to spend time leaning, implementing, modifying to get even bigger results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Aptora is always listening to their customers and keeping the software current and updated. Customer service is amazing! It is our “does it all” program that meets and exceeds our demands. #### Cons So many options on how to do things sometimes is a little frustrating. Hind site is always 20/20 Leaning how the process you chose affect other aspects of the program. This is a pro also though --- ### Review - Overall rating: 2/5 - Reviewer: Ronda R. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Not pleased with this program at all. We are actually looking for another program that will fit our company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Invoicing is simple. Writing checks is simple after they added customer vendor beside the name. #### Cons The program has too many bugs with updates. You can’t have colored or bold text especially in customer notes. The spell check is horrible even after we have added our own words that are truly words. The layout of our invoices and estimate is horrible. After an update it may just start using categories we don’t use. #### Reasons for choosing Total Office Manager Because we thought it would fit our company and customers. --- ### SLOW - Overall rating: 2/5 - Reviewer: Bradford M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We'll stick with APTORA since we're so invented in it. There are other softwares available but none do everything that APTORA does. You'd have to use at least two different ones. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros This software can do SO much! For a service company with multiple field techs it is great! It brought us up to the modern age with digital invoicing in the field and real time inventory management. #### Cons It is slow! The queries, reports, item lists, just about anything that has to do with a data base is horrible! We've got so really high horsepower machines running this and it is always either crashing or hanging! --- ### Outgrowing Aptora - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started using TOP several years ago and while it was a good change at the time, we have outgrown it. Aptora is made for retail work, and is simply a bad fit for long-term commercial projects. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Aptora's greatest strength is how information dominoes. Once you have a client set up, making an estimate, work order, or PO with the same information is quick and consistent. I also like that there is a mobile platform for field employees. #### Cons The software is extremely unreliable. With every update, a new feature (a needed report, for example) becomes unusable and disrupts our SOP. Job costing is slow and tedious, and does not give PMs accurate, real-time job performance. #### Vendor response We are sorry to hear through your review that you are not satisfied with Total Office Manager's performance. We do strive to make service software that grows with companies and be a tool that helps make them more profitable. Please also know that we are very concerned with customer satisfaction and if we can discuss any ways that we can make your experience better we happy to do so. Replied May 2019 --- ### Total Office Manager is Awesome! - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using TOM since 2007, at that time i personally had no software training and was a working owner that still had my tool belt on. It was very simple to learn this program and that can be an issue i know for owners that transition form the field to the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the program is outstanding, we can be working on an accounts payable entry and within a couple of clicks we will be on our schedule board setting up a service call. The program has everything in one place so there is no importing or exporting to get your accounting to show up, truly a simple program that does everything we need it to. #### Cons I cant think of anything that we do not like, there are a few reports that we do outside of the program but we are working on our end to be able to do them inside of TOM. The ability is there but the way we setup our technician time tracking is limiting us form getting good billable reports, again this is something that we did when we set the program up. --- ### Many Features, More Needed - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With our previous software we could not view history of items or invoices with ease or even at all. Aptora we can find quickly if something hasn't been invoiced to a customer or anything else really. There are many features we have yet to start using even after almost 3 years, but within 6 months we were almost fully up and running when we first started. I feel the company listens to our requests for features, we would just like to see them come to life a little sooner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favorite thing about Aptora is it's ease. Within just a couple clicks you can find the history on almost anything. This abilities allows us to ensure everything is being taken care of from start to finish. #### Cons 1) Average cost. The software does not allow us to chose a different method like LIFO and FIFO. Not every company works on Average Cost and it causes a LOT of extra work on our end to keep it "fixed" as we work off LIFO costs. 2) Proper inventory management between branches. It's a little convoluted the way we have to keep up with it. --- Showing 1 - 10 of 48 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/total-office-manager-profile/reviews/) ## Total Office Manager Popular Comparisons [Jobber vs Total Office Manager](https://www.softwareadvice.com/field-service/jobber-profile/vs/total-office-manager/)[FieldPulse vs Total Office Manager](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/total-office-manager/)[Kickserv vs Total Office Manager](https://www.softwareadvice.com/field-service/kickserv-profile/vs/total-office-manager/) ## Other Top Recommended Electrical Contractor Software [Houzz Pro](https://www.softwareadvice.com/construction/houzz-pro-profile/) **4.3** (1088) Recently recommended **549** times [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2212) Recently recommended **451** times [Procore](https://www.softwareadvice.com/construction/procore-profile/) **4.5** (2675) Recently recommended **337** times [Knowify](https://www.softwareadvice.com/construction/knowify-profile/) **4.5** (109) Recently recommended **115** times Stuck Between Options? 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