TourSolver

RATING:

4.2

(29)

About TourSolver

This route planning software optimizes the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices.

TourSolver Pricing

For full pricing information, contact Nomadia directly.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Routing & Planning Optimization

TourSolver Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for TourSolver

1 - 5 of 29 Reviews

Kostia

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Ideal for small businesses

Great, a bit scared at first that we wouldn't be able to use it, we are not tech people, and the last thing I wanted was to get a system that would add more work! But that wasn't the case at all, their team was there, and the thing works; we use it daily and save tons of time.

PROS

I operate a Garage Door Repair and Installation service in Florida. I grew a lot, and dispatching and scheduling jobs for 20 technicians was difficult. I like that the system lets us do that easily. What I most like about it is: - Drag&drop service jobs from Xls - One-click optimization - Full map view with all routes (to display during morning briefing time) - Modify job schedule based on the team's feedback - Share with the mobile phone in one-click -> we worked with [SENSITIVE CONTENT], who helped us set the system and workflow for our needs. That allowed us to be operational right away (I don't like to read user manuals!). He is still our contact and is fantastic to work with.

CONS

Daunting at first, with a lot of features and buttons all over the place, but that goes away very fast when the software tech starts the onboarding.

Reason for choosing TourSolver

Pricing / Support / User Interface

Vendor Response

Hi Kostia, thank you so much for the review! Indeed, the UI is very rich and will look complex at first. This is one of the downsides of having a lot of customization and features. I have provided your feedback to the product team to continue to focus on UX as much as possible.

Replied April 2022

Daniel

Information Technology and Services, 11-50 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Route planning & optimization

I can tell that Opti-time’s team is very experienced and is very passionate about their products. We really feel part of the product team as they listen to features requests and implement fast!

PROS

The software integrates all our business constraints; it is highly flexible. The UI is customizable which improves the user experience significantly.

CONS

There is not much I dislike about the software.

Reason for choosing TourSolver

Territory creation Responsive support pre and post sales

Vendor Response

Thank you for taking the time. We are working hard on our features and fast implementation!

Replied March 2021

Paul

Government Administration, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2022

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

PROS

Lets customers know of ETA's via text and email once a route has been planned.

CONS

Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.

Reasons for switching to TourSolver

Needed ETA notifications sent to customers

Vendor Response

Hello Paul, thank you for taking the time to post a review! The navigation aspect is managed through Google Maps / Waze or any third-party application you would launch from the TourSolver App on your phone. Hence, turn-by-turn navigation is not handled by our software directly. I have instructed our team to get in touch with you to go over this and ensure that you are fully satisfied. Alex will be in touch with you very soon!

Replied April 2022

Tom

Facilities Services, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Good program for optimizing routes and communicating arrival time window with customers.

Toursolver Is a viable route optimization and site arrival time communication tool.

PROS

Route optimization, time of arrival communication, import data.

CONS

Is a very detailed and customizable program and requires training and practice to use.

Vendor Response

Dear Tom, Thank you for your review. We are pleased to read TourSolver helps you improve your business. Feel free to contact our support team if you need any assitance on the ongoing practice of our solution.

Replied December 2023

Alfredo

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

ITSmarts Comments

Experience have been very good this sales and support

PROS

About Toursolver Cloud is a solutions very easy to use to implement with final users

CONS

would be good idea quote by modelo: Geocoding, Territory, Planing, app monitoring, considering that prospects and/or custom other just need part of the solutions and not all of it. Also they need test more de solutions some timer appears some "bucks" that some time is complicate some soon. Finally would be necessary considerer price for LATAM because other competence as beetrack or simpleroute with lower prices confuse market even those companies do not do optimization process just sencuence with out restriction

Reason for choosing TourSolver

Because those are in new model base on Cloud Service that is the new generations software Thanks to be interesting to ear us.

Vendor Response

Thank you for taking the time to give us your feedback. We are improving the onboarding of our software to make sure that all our customers can quickly deploy.

Replied March 2021