Trackerpal Software

5.00 / 5 (4)

About Trackerpal


Trackerpal is a cloud-based field service management platform for businesses in a variety of industries. Key features include GPS tracking, route optimization, reporting and analytics, employee scheduling and work order management.

The platform allows users to view route, distance traveled, geo-fence, call logs and escalations such as mobile and GPS status, low battery strength and more in both historical and real-time status. Field agents can clock in and out on the app, and their location and time is captured. Employees can submit expense claims for real-time approval from managers.

Trackerpal’s interface allows users to add, modify, suspend and remove agents and their reporting managers and map agents to routes and outlets. Users can provide tour planners and route directions for agents. Field agents can send and receive messages and unread messages will trigger notifications.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

4 Reviews of Trackerpal

Overall rating

5.00 / 5 stars

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Showing 1-4 of 4 reviews

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October 2018

Aditya from Zetapegasi

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

A very good Retailer Sales order Management App from TrackerPal

We were looking for the best cost-effective app that was readily available for our multi-brand multi SKU product sales business. We were getting all retailers and distributor orders on paper/email and we had to wait for the end of day and month to understand the sales performance of each of our field sales executives. With TrackerPal we got the entire standard tracking features including distance traveled, locations, attendance, expense reimbursement, messaging and more importantly to be able to receive retailer and distributor sales order details in real time. With TrackerPal, we are now managing our attendance, reimbursements, and incentives for our sales executives effectively and ensure order fulfillments from our warehouses in real-time improving efficiency and saving us a lot of manual effort, delays and inaccuracies in our operations prior to TrackerPal.

Pros

We received the desired application with all the features and the functionality quickly from Trackerpal

Cons

Nothing as of now.It satisfies all our key requirements.

Response from Girnar NewTel Solutions of Girnar Newtel Solutions PVT LTD

Replied October 2018

Thanks Aditya. We greatly appreciate your feedback. We will continuously endeavor to provide you along with all our valued customers, the best of our services.

October 2018

Chiranjeevi from JCN & Associates

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Good SFA App for Financial Services

For our operations we have been doing a lot of paper work to verify and file the authenticity of the customers (borrowers) information for Address verification, Document Pickup, Signing & Stamping & were having Field team work optimization challenges of planning their task, real-time update on meeting status, defining targets, dividing territories and analyze agents performance. We received the trackerpal app with features to automate all our field operations. After we started using TrackerPal app, we nearly doubled our field force efficiency within 3 months.

Pros

TrackerPal did all required customizations within 2 weeks. Charges are minimal compared to industry rate

Cons

No issues yet. Good Tracking and reporting app for Financial Services company

Response from Girnar NewTel Solutions of Girnar Newtel Solutions PVT LTD

Replied October 2018

Dear Chiranjeevi, We thank you for your valued feedback. We will endeavor to provide our customers the highest quality service always.

November 2018

Kedar from MLR Auto Pvt Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Very Good Field Employee Tracking App

We needed a cost-effective field employee tracking and attendance management solution and we are happy to have discovered Trackerpal that meets our requirements fully

Pros

It's affordable, readily available with all required features. Good support team

Cons

Nothing to report. Works well with the existing features

Response from Girnar NewTel Solutions of Girnar Newtel Solutions PVT LTD

Replied November 2018

Dear Kedar, Thank you for your kind feedback. We will continuously strive to provide the best of our services in future too.

October 2018

Gopinath from SLV Distributors

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Simple and easy to use

We had a need for improving our sale executive’s performance by automating all our inaccurate time consuming manual works and getting real-time updates about their attendance, leave requests, reimbursements, sales order reports and location. With TrackerPal, besides all required features, we could create journey plan, assign targets, and measure performance achievement on the retailer sales orders captured all in realtime and dispatch goods against orders received from our warehouse efficiently. We would surely recommend TrackerPal as their service is good and we got the app at an affordable price point.

Pros

excellent app for sales force automation and productivity improvement

Cons

no issues yet. Looking forward for new features

Response from Girnar NewTel Solutions of Girnar Newtel Solutions PVT LTD

Replied October 2018

Thanks for your feedback. We will continuously endeavor to keep up our services.