TurfHop
About TurfHop
TurfHop Pricing
Solo Pro Account - $39/month Team Pro Account - $119/month
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Field Service Software
Most Helpful Reviews for TurfHop
1 - 5 of 31 Reviews
Alexander
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
TurfHop is a game changer in innovation and ease of use
Amazing! Saved us countless hours of paperwork and payroll. More organized and limits our use of paper. Sending quotes and invoices is super easy and makes it easy easier for our clients. TurfHop just makes the whole client process seamless and its a industry game changer. I highly recommend this software for anyone who wishes to reach their full potential within the landscape industry.
PROSThe visuals of the software is the best! It looks and feels like of this century unlike other software in the market. The ease of use is amazing which is important in this industry because time is money. They listen to their clients unlike other companies and continue to improve the software which is important especially with the ever changing industry. The customer service is awesome too! I could go on and on but doing so won't do it justice. You'd literally have to try it out and I can honestly say you won't regret it.
CONSNo cons, all my questions and even concerns have been addressed AND fixed by their customer service.
Reasons for switching to TurfHop
I needed a game changer software that didn't take a percentage from my revenue or looked like it was created in 2015
Vendor Response
Thanks for the review, Alexander! White Gator Lawn Care is crushing it. We love you are part of the Turfhop Nation and have enjoyed seeing your business grow. Email us if you ever have any questions!
Replied July 2020
Thomas
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great product for all around business management!
Turfhop has been great fo us except the certain few issues I have listed above but Turfhops technical support it top notch and I can assure they are always working to make the software better.
PROSThis software allows us to run my business with ease. It allows us to enter leads and follow up all the way to scheduling and completing jobs. It helps us keep up with one time jobs to recurring jobs and all the billing.
CONSThere are some features that we had in another software that made things easier for us but I have been working with the company trying to get somethings changed. One being I would like to see all invoices in order from 1 to whatever number they end at for the lift I have been using the software. Right now I believe it limits you to 250 results. Another thing is that emails are sent from a [SENSITIVE CONTENT HIDDEN] email address and a lot of customers never see our estimates, invoices or other messages. Alot of times it goes to a spam inbox and some customers complain the never even seen an email from us. It requires a lot of follow ups and checking to make sure everyone is getting estimates and invoices.
Reason for choosing TurfHop
Tried it for a little bit and the UI was outdated and to many bugs.
Reasons for switching to TurfHop
Cost of monthly service and the software being based out of my home state Alabama. Supporting local business.
Vendor Response
Thanks for the review! We love you are part of the Turfhop Nation. Email us if you ever have any questions!
Replied July 2020
Jorge
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2020
Its good but
It's a good software. Customer service was good until I canceled and wanted to return back
CONSWe cancel our membership after about a year as we were trying new softwares. Once canceled we lost all of our data and when we emailed about coming back and getting all of our previous data back we never heard back and did not return to their software
Vendor Response
Hey Jorge! Sorry to hear about the difficulties you encountered after an otherwise good experience with Turfhop. Feel free to reach out to us by phone or email and we'd love to try and amend any issues. We take all data very seriously and it is our job to protect your data without error. Saying that we can definitely retrieve your data from your cancelled account but will need to validate the account. This is also why we implemented 2 Factor Authentication along with specific usernames and passwords. Again please feel free to reach out at your convenience and we will do our best to get your account and data re-activated. Thank you again!
Replied August 2020
Michael
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Great Software
Overall experience is great. I'm saving money and able to get more done. The support is excellent.
PROSOverall this is good software. It works well. It is much cheaper than what I used to use for 2 years and almost has all the same functionality. There are some interface options that could be tweaked and fixed here and there such as on the mobile version which I use a lot but it is highly functional and easy to use once you figure it out. The support is very excellent and I feel like they listen to me and any concerns as well. Great to use.
CONSIt has a few things that could be fixed. Like when I issue an invoice and choose the specific service date option, it does not allow me to click on today's date. I must first click on yesterday then click outside the box on the page then scroll down and then click on the box again so there is enough room for me to see the pop-up calendar and then click on today's date to select the service date as today. There are a few other examples of things I've encountered but can't remember at this time. Overall it is highly functional however.
Reasons for switching to TurfHop
Thryv was too expensive and I feel that the support didn't really listen to me.
Vendor Response
Hi Michael, Thanks for the candid review. We really appreciate the feedback as it helps us identify areas that can be improved for day in and day out use by a customer. We have corrected the issue of assigning a date to an invoice! Thanks for being part of Turfhop Nation!
Replied July 2020
Robert
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
I love TurfHop
I am so blown away at how engaged this company is with help it’s customers and thinking about the customer experience. The software itself is a masterpiece. It’s extremely easy, ridiculously easy, to use. It also allows you to customize it to fit your business. I really like that it offers 2FA as a security precaution as well.
PROSThe software is extremely well-built and user intuitive. The software company is passionately responsive. I swear I just opened a ticket and those people are all ready on it. They are very down-to-earth and seemingly enjoy helping people. They put a lot of thought into the software, and I am so appreciative of those efforts as it has really help my business.
CONSThere isn’t much I don’t like about the software, it just flows so well and is customizable. The only thing on my wish-list is maybe some more reports for taxes—like all payments made for the year downloaded into an excel file. Some additional reporting for financials would be nice, but don’t get me wrong—there’s lots of reports available.
Reason for choosing TurfHop
Pricing is affordable, software is intuitive, and the folks who support it are amazing.
Reasons for switching to TurfHop
Yardbook did not offer 2FA, and they haven’t released any 2FA feature that I know of.