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Verizon Connect vs Whip Around

Verizon Connect vs Whip Around

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Overall Rating
3.2 (900)
4.8 (577)
Ease-of-Use
3.4 / 5
4.8 / 5
Value for Money
2.8 / 5
4.7 / 5
Customer Support
2.7 / 5
4.8 / 5
Functionality
3.2 / 5
4.7 / 5
Last Review Written
October 14, 2024
September 11, 2024
Pros/Cons
  • Pros

  • Our experience has been good and we feel that this has made a big difference within our organization for driving safer and just being able to keep track of our vehicles when we need to.
  • I love the ease of use and the ability to set up reports that relate to my business.
  • Their customer service, the products and features and the overall price are great. Honestly after reviewing 3 or 4 competitors this is the best option.
  • Cons

  • I do not like that when your system has an update, that the previous version does not work correctly. The laws did not change, so I am not sure why the system does not work.
  • It was ultimately not usable because it exposed our company to risks of being unable to meet federal ELD mandates due to its regular failures.
  • They have called me a liar, threatened to report me to a credit agency, when they continue to steal my money every month. Taking from my checking account.
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  • Pros

  • Having the reports ready to export as PDF and share them with my team, it's the best part. Also, I would like to recommend if you can have a way to have each vehicle for separately.
  • I enjoy the simplistic format and extremely user friendly qualities of the app. The drivers at our company love it compared to the old paper inspections that we were using before whiparound.
  • The customization and ease of use is fantastic and means we can continue to use this platform no matter how big we grow. Customer Service is top notch and features are always being added.
  • Cons

  • Also hate that it keeps forgetting my settings. It seems to get fixed and then one day its back to the old settings, frustrating to have to go back to fix it.
  • The integration options do not include the GPS tracking platform we currently use, which prevents WA from being "all-in-one" for us. I suspect that will change in time as more options are added.
  • The software completely fails a vehicle for "added windshield washer fluid.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos