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vx Field software

16 reviews(4.5/5)
16 reviews(4.5/5)

vx Field - Field Service by Verisae is a cloud-based field service solution that helps large retailers automate their maintenance, energy, field service and remote monitoring programs. vx Field for mobile workforce management helps organizations improve dispatch and scheduling, efficiencies to lower their cost of service and improve customer experience. vx Field enables service organizations to manage work and resources, create assignment plans, provide real-time communication to and from the mobile workforce and increase visibility into operational performance.

vx Field - Field Service by Verisae is iPad compatible and allows stakeholders visibility into issues in real-time. Planning tool includes demand-planning tools, forecasting and planning module. Dispatch board supports manual or computer-aided exception management or a combination of the two.

The Verisae Connect Facility Platform is a fit for large retailers in the Utilities and Telecommunications space. Support is available via an online forum, email and phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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16 Reviews of vx Field

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  • Katie from Above and Beyond Plumbing

    Number of employees: 2-10 employees

    July 2018

    Time Saving, Useful, Organized

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.

    Cons

    I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • iyalekhue from University of Benin(uniben)

    Specialty: Education

    Number of employees: 501-1,000 employees

    July 2018

    Does the job

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Accruent is a relatively nice software, has lots of nice features, including managing total work order of a project.

    Cons

    so far, clients have not had any real complain about the Accruent software, but i think a public price would help sell the software faster, instead of always contacting support for price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • samuel from Training

    Specialty: Retail

    Number of employees: 1 employee

    June 2018

    Accruent as the best software for management suport

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far Accruent has been the best software for management support although it needs some improvement.

    Pros

    This product is user-friendly and very easy to use.
    It is cloud-based so it can be used anywhere and at any time.
    This product is customizable.

    Cons

    The product is good but to satisfy some emerging needs it should be updated.
    customer support should improve their services.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Moses from MAESTROS LEADERSHIP TEAM

    Specialty: Apartments / Multi-family

    Number of employees: 11-50 employees

    June 2018

    Accuruent is the requires no previous skills in property management its the easiest.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accruent is best solely for scheduling activities but not really for managing big property.

    Pros

    Very easy to set up and use, user friendly as it displays its homepage in a very friendly way, it very efficient in scheduling activities, cheap and really great quality for money.

    Cons

    The features are not much as a property manager would expect especially for big size of property, customer support needs an improvement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Brittney from GroupOne

    Specialty: Real Estate Developer

    Number of employees: 11-50 employees

    April 2018

    Accruent Software Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very useful program.

    Pros

    Great software for businesses of all sizes to manage their day to day operations. It offers users market planning and site selection capabilities.

    Cons

    There are many different features on this software so it takes a while to learn all the loop holes and that takes time away from managing but also helps to learn.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    April 2018

    Useful and very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T

    Cons

    I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Audrey from Mlp

    Specialty: Affordable Housing

    Number of employees: 2-10 employees

    April 2018

    Great management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Definitely a useful program

    Pros

    I really enjoyed how accruent set up the home page and the software in general is easy to navigate even when your a new user

    Cons

    What I liked least with the product was probably the font used and sizing of certain aspects but just cosmetic issues really.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Alexandra from Benitez Metal

    Specialty: Industrial

    Number of employees: 11-50 employees

    March 2018

    We have our ups and downs but overall good company!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We tried Accruent for a while to help us out on our projects and maintain a good schedule of our jobs.

    Cons

    The only problem is that it came to a point where we didn't have the time to go through all the hoops of the program so we decided to go with another company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Simon from Forest Service

    Specialty: Industrial

    Number of employees: 10,000+ employees

    February 2018

    A person with limited technological skills can really benefit from this software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software has changed the way I look at technology in my life. Tools such as this are great for the laymen just getting into the field as well as for the professional looking to hone their skills.

    Pros

    Ease of access was the best part of this experience for me. Knowing very little about the product before I began, I was able to easily and intuitively access the software and utilize the resources available. I was amazed to find this software set up to address my needs without requiring any sort of specialized skills or knowledge to achieve my goals.

    Cons

    I wish there were more applications for this in my daily life. If i could find a software modeled on this to handle other tasks that require review I would utlizize them to their fullest.

    This review was submitted organically. No incentive was offered
    Review Source

  • Kaycie from Edeh Empire

    Specialty: Community / HOA

    Number of employees: 2-10 employees

    February 2018

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly and very easy to navigate around making it something that I will likely keep using in the future.

    Cons

    I did not like that the features that this product offers are kind of limited. Although it accomplishes what I need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tanner from Ensorcell Investments

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    January 2018

    Accruent is great!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Was easy to learn and has a breadth of different options that were great. I found that it had everything I needed.

    Cons

    Not many cons with this product. I would say that while options were great, I would have liked to been able to customize more.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Dante from Megaton International

    Specialty: Mixed Portfolio

    Number of employees: 2-10 employees

    September 2017

    Invest in Software that`s designed around your business needs!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It will save you time and money!

    Pros

    It is simple and user-friendly, It`s a to the point application that focusses around your needs to create structure in your business to spend more time on the stuff that makes your auditor smile!

    Cons

    It serves a local audience and not written for an international clientele. It has a shortcoming to specialize in a specific operational practice

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Brittney from GroupOne

    Specialty: Retail

    Number of employees: 11-50 employees

    August 2017

    Accruent review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Take any of the training when it is available as it helps a lot.

    Pros

    The best part is that it is accessible at any time or any place from any computer or mobile device.

    Cons

    It can be pricey the more people added to the access. And the upgrades are costly and difficult to do.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Cody from Sunset Management

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    June 2017

    Really good, actually

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it!

    Cons

    Overall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better.

  • Dennis from TOMS KING

    Specialty: Retail

    September 2016

    Software anyone can use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Great connection, easy to use and setup considering with our company of over 100 locations. Like the controls and what we can do with our team to make services easier for our field department

    Cons

    Some of the upgrades are expensive. Follow up calls involve too much when you know the path you're going down.

  • Elizabeth from Lowe Enterprises Real Estate Group, Inc.

    Specialty: Real Estate

    September 2016

    Great Product for Facility Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly and able to reopen or reassign tickets to complete tickets.

    Cons

    A little more difficult to give permissions to authorized users without instruction.

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