Dispatch Management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About vx Field
vx Field - Field Service by Verisae is a cloud-based field service solution that helps large retailers automate their maintenance, energy, field service and remote monitoring programs. vx Field for mobile workforce management helps organizations improve dispatch and scheduling, efficiencies to lower their cost of service and improve customer experience. vx Field enables service organizations to manage work and resources, create assignment plans, provide real-time communication to and from the mobile workforce and increase visibility into operational performance.
vx Field - Field Service by Verisae is iPad compatible and allows stakeholders visibility into issues in real-time. Planning tool includes demand-planning tools, forecasting and planning module. ...
20 Reviews of vx Field
Average User Ratings
Overall
4.63 / 5 stars
Ease-of-use
4.5
Value for money
4.0
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
April 2018
Anonymous
Verified Reviewer
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Useful and very easy to use
Pros
The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T
Cons
I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.
July 2018
Katie from Above and Beyond Plumbing
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Time Saving, Useful, Organized
Pros
I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.
Cons
I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.
February 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
February 2019
Not very intuitive
There are definitely better options but it does the job
Pros
Accruent does a good job storing all of the info necessary to complete the job.
Cons
it is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store #
September 2018
Alan from Sintel
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
September 2018
Great webservice for project management and control. Easy to understand and meet all needs
Pros
various functionalities, activity control, workload, dashboard and control of hours worked in each activity
Cons
Too much information on the screen can disrupt new users. Could export reports with attached images.
October 2018
Marcos from Sintel
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
October 2018
To recommend
I could use something like the project manager to organize the tasks in my daily life.
Pros
Is a good web application to control and preview the workload of the team. Very use to plan and share tasks.
Cons
There are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks.
