About vx Field

vx Field - Field Service by Verisae is a cloud-based field service solution that helps large retailers automate their maintenance, energy, field service and remote monitoring programs. vx Field for mobile workforce management helps organizations improve dispatch and scheduling, efficiencies to lower their cost of service and improve customer experience. vx Field enables service organizations to manage work and resources, create assignment plans, provide real-time communication to and from the mobile workforce and increase visibility into operational performance.

vx Field - Field Service by Verisae is iPad compatible and allows stakeholders visibility into issues in real-time. Planning tool includes demand-planning tools, forecasting and planning module. ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

20 Reviews of vx Field

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2018

Anonymous

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Useful and very easy to use

Pros

The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T

Cons

I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice.

July 2018

Katie from Above and Beyond Plumbing

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Time Saving, Useful, Organized

Pros

I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy.

Cons

I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though.

February 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

February 2019

Not very intuitive

There are definitely better options but it does the job

Pros

Accruent does a good job storing all of the info necessary to complete the job.

Cons

it is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store #

September 2018

Alan from Sintel

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

September 2018

Great webservice for project management and control. Easy to understand and meet all needs

Pros

various functionalities, activity control, workload, dashboard and control of hours worked in each activity

Cons

Too much information on the screen can disrupt new users. Could export reports with attached images.

October 2018

Marcos from Sintel

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2018

To recommend

I could use something like the project manager to organize the tasks in my daily life.

Pros

Is a good web application to control and preview the workload of the team. Very use to plan and share tasks.

Cons

There are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks.