I love the way the platform interacts with our patients. They are always growing and adding new products. Some I stay with and some I don't. But I love the fact that the company is always looking at improving the products and experiences for users.

ISometimes it's hard to know who to contact and get help for issues needed. The company has grown so fast, there always seems to be a new rep assigned, and another one calling me.

When it works, its great. When it breaks, plan on spending an extremely long time to get the issue rectified. Support is: Very slow with acknowledging an issue. Slow response to the issue at hand. No sense of urgency, especially when phones are lifelines of the business. Constantly explaining to each support rep of how our particular system is setup. Most all frontline reps are not familiar with an enterprise setup resulting is trial and error troubleshooting.

Hippa compliant, Chat features, simple interface, all-in-one product

Support is terrible. Extremely long wait times both by phone, chat and email. If deploying in multiple locations, be VERY CAUTIOUS. Sales reps are quickly to sign you up, and no single point of contact.

I couldn't be happier. It's easy to use, great customer service.

Easy to use, saved us a ton of money on credit card processing. Makes my job easier even when closed.

I have zero complaints. I love everything about Weave.

Worse than horrible. Lies and additional fees they didn't tell me about

What it promised to do. They promised integration which was a total lie. I wish I could sue them.

Everything. Multiple people lied about being integrated with my software. They didn't tell me there were additional charges that i would need to pay. They stated it would be much more user friendly