Wintac Software


 

Wintac is an on-premise business management solution that caters to field service, installation, and service contracting organizations. The key features of the solution include work order management, customer relationship management(CRM), inventory and fleet management.

At the core of Wintac is its scheduling, dispatching and work order management module. The color-coded dispatch board allows users to drag and drop appointments so that dispatchers can easily monitor the schedule and re-assign calls if needed. Technicians in the field can access their schedule remotely through the Wintac web-portal.

Wintac also offers functionality for tracking current and potential customers, creating estimates and proposals, and managing accounts. Job costs can be broken out by inventory items, POs, and payroll. Information can be shared on smartphones, tablets, and laptops, and the system supports e-signature capture in the field. Wintac offers integration with Microsoft Office and Quickbooks.

Wintac offers a perpetual license for a one-time fee that includes support via phone and through an online knowledge base and FAQs.

 

Wintac - Customer manager
 
  • Wintac - Customer manager
    Customer manager
  • Wintac - Work order
    Work order
  • Wintac - Inventory
    Inventory
  • Wintac - Daily view
    Daily view
  • Wintac - Work order
    Work order
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

483 Reviews of Wintac

 

Start your review of Wintac

Click to start
https://www.softwareadvice.com/field-service/wintac-review/
Software Advice Reviews (142)
More Reviews (341)

Showing 1-20 of 142

Becky from BUTLER HEATING & AIR
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Wintac Field Service is beneficial to our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We are able to update job status in real time, take payments, add work orders, alert our techs to new information & our techs can view job history in the field.

Review Source
 
 

Katherine from Top Tier Mechanical
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Wintac for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is very customizable for any company. It is easy to create invoices, proposals, and change between the two.

Cons

It is hard to get through to customer service sometimes, which can be frustrating especially if you have a quick question.

Review Source
 
 

Natalie from McFadden Lawn & Pest Management, Llc.
Specialty: Pest Control
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great software for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fantastic for small to medium sized businesses. The “all-in-one” design linking everyday use and accounting is what truly sets Wintac apart from the other guys. No secondary financial software needed unless you choose so. No monthly fees to worry about, everything is straight forward.

Review Source
 
 

Joseph from ParkerAire
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Good In-house software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Wintac for 5 years now. I think this solution may be best for small 2-5 tech companies.

Pros

Easy to use and navigate on in-house software solution. Dispatch is simple and diversified options for multiple job locations under one parent customer.

Cons

Web portal leaves a ton of room for improvement in navigation for technicians. Logs out quickly and is hard to add line items.

Review Source
 
 

Tyler from J&D Heating and Cooling
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great software, but not very user-friendly, and takes time to learn.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Dispatch board makes it very easy to see how many calls are on the board, and how many are completed.

Cons

It takes a very long time to learn. We have been using the software the last 25 years. I've only been with the company for 3 years, and still learning some of the major features.

Review Source
 
 

Jamey from GA Waterworks Inc
Specialty: Plumbing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great all in one system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This tool manages work orders, accounting, tools, personnel, vehicles and more!
It has an easy to use web interface for mobile accessing too!

Cons

The only thing that I don't like about this software is that it can look kinda funky at times. Well worth it though!

Review Source
 
 

Renata from Foster Refrigeration & Electric, Inc
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

For the most part, the software is really great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Customer service is really good. It's a great way to keep service techs organized and to help us know where our employees are.

Cons

It takes a while to get into the support if you have a problem, but they are all very helpful once you get them.

Review Source
 
 

Patricia from McKeever Plumbing
Specialty: Plumbing
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I've been a Happy Wintac customer since 1999.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Things I'd like to see:
Ability to use the Square app within the program for credit cards payments.
Abiltiy to use the mapping app of our choice (Waze is my favorite)
I thought someone asked at some point about a web based program. I've used that to manage Boy Scout troops and it seems like a good idea.
In the Web Portal, when a tech has a customer sign the WIP, there is no way for the main computer (in the office) to keep a record of it unless it is emailed to the office, opened, and saved. Also, since this is the only way to save it on the main computer, it would be nice to be able to choose to have all signed WIPs automatically mailed to an office email address.
In the Web Portal, it would be nice to be able to advance a WIP from one day to the next and to be able to look at "yesterday's" jobs instead of looking at the entire "last week".
I hated rating you with some 4s on the survey, before the SQL thing, it would have been all 5s.

Pros

Wintac has very good customer service. They have always helped me with my problems and seem to be continuously working to make it a better program. I recently added the Web Portal and I love being able to check the schedule when I'm on the road.

Cons

I really enjoy using Wintac. My only big issue was working out the kinks with the change to the SQL Database. It was/is a little frustrating at times.

Review Source
 
 

Joseph from Ralph's Heating Service Inc.
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Wintac software experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Wintac for 17 years. I think that alone tells you how they are.

Pros

All in one software. Very comprehensive, but is adaptable to what you want to use and what you don't. The customer service side is great. I have never not been able to get help on something.

Review Source
 
 

Brenda from MARK - AIR HEATING & AIR CONDITIONING
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

This software is perfect for our HVAC business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using this software for 10 years. As we have grown and changed, the software has changed yet remained the same. So we have been able to go almost paperless in the field while still using the same software.

Pros

Very easy to use. The software is upgraded every year. Everything we need is in one program. Great support if any issues arise.

Cons

The conversion to the SQL version has not been as easy has we had hoped. I also feel like online support has been a much longer wait this year. But after 10 years, this is the only complaint I have.

Review Source
 
 

Tammy from B&W Fire Security Systems LLC
Specialty: Safety & Security
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Helpful tech support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would like to see all report in Wintac available in excel format or at least be able to easily convert with Adobe converter.

Pros

Access to techs in the field. Company information is on your server and not on a third party held by a monthly fee.

Cons

Multiple issues with updates. With every update there seems to be an issue with an existing feature of Wintac. We have to wait for multiple updates before the error is corrected. Updates do not come out at regular intervals as promised by tech support.

Review Source
 
 

Joanen from Leonard Powers, Inc
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We have used for years and great for processing invoices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are a few things that i like most about Wintac and it's the way the invoicing is entered and then printed, the items can be brought up to see amounts if need and the labor can be reveiwed to make sure the totals are correct

Cons

When i go to look for a custmer by name, after i enter the customer name in the box and hit enter, Wintac always tells me it cannot look up that name since it doesn't exisit, but if i look it up by invocie nubmer, thereit is

Review Source
 
 

Teresa from Comfort Care Air Conditioning
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

We are an Air Conditioning Company that had been keeping data in Wintac since the year 2000

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We enjoy the through record keeping. Our company has been using Wintac since 2000 and easy to find all the service , repairs, and installation of past invoices.

Review Source
 
 

Matthew from Green Earth Partners Corp
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good for what it is designed for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Prepares proposals with ease. We use it primarily with job tracking and setup and for writing proposals to our customers.

Cons

accounting function not as robust as our needs require. We supplement Wintac with QuickBooks for accounting. Wintac is for the operation side of the business

Review Source
 
 

Bill from support and services
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

We have been using Wintac since 2011 and have been very happy with it.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Wintac is easy to use and makes it simple to have a good workflow for HVAC. Everything you need to run your business is there.

Cons

We have had good success with the product and recommend it regularly. If we had to pick a negative thing to say it would be that the previous Access backend wasn't the best - but now the current version has a SQL backend.

Review Source
 
 

Linda from Dallis Refrigeration of TX
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Skeptical - but we are on board now

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been needing this in our office for such a long time

Pros

Once you are set up & in working order the office / dispatch problems are no longer problematic. Calls can be scheduled, times for the field can be tracked, we love the recurring schedules options as well.

Cons

Hard to set up - it takes a lot of work. You MUST separate implementation from your daily routine so you can focus.

Review Source
 
 

Jay from Farnen and Dermer, Inc
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Easy operation and if there are any issues the support is quick.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have used for many years and the system is very easy to navigate. The customer service is very good. Any issues are handled quickly.

Cons

Would like to see cloud base! This would make the back up easier and one less thing to worry about.

Review Source
 
 

Rudy from HAVC
Specialty: HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a very simple product to use. I have tried many other software programs and found wintac is the best value.

Review Source
 
 

PRESTON from WILSON REFRIGERATION & ELECTRIC, INC
Specialty: HVAC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

UNTIL THEY WENT TO SQL IT WAS THE GREATEST. SINCE SQL OPERATING SYSTEM THEY HAVE MAMY MANY PROBLEMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

HOPE THE GET THINGS TOGETHER BEFORE I HAVE TO MAKE A CHANGE

Pros

REASON FOR ORIGINAL PURCHASE SEVERAL YEARS AGO IT WAS VERY EASY TO USE,.

Cons

CHANGE TO SQL OPERATING SYSTEM. NO VOICE SUPPORT. CAN'T SEEM TO FIND ALL THE PROBLEMS- PUT SQL VERSION OUT WITHOUT GOOD REVIEW.

SQL WE ARE AFRAID TO INSTALL UP GRADS. IT SEEMS THE WILL CORRECT 2 PROBLEMS AND CREAT 3 MORE. FORGET PHONE SUPPORT. ITBIS EMAIL OR CHAT ROOM. IT IS SAD TO SEE SUCH A GREAT PRODUCT ARE NOT THERE. THEY HAVE PRESENTLY IMPROVED THEIR SUPPORT BUT STILL CAN'T CALL A HUMAN ON THE PHONE. I DON'T LIKE THIS WORLD OF NO VOICE CONTACT.

Review Source
 
 

Jamie from Alpine Air
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Very dated looking and functioning. New features are slow to come out or unavailable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I suggest you look at softwares like Service Fusion, HouseCall Pro, Fleetmatics WORK, Salesforce.com, Dataforma, Quickbooks Field Service Management, etc. They look current, have great integration with Google maps, automated alerting to the customers, client portals, better app functionality, much easier to use and more intuitive, multiple tabs open at once, Overall blows Wintac out of the water. When we first got Wintac it was great. But it just hasn't developed as quickly as the market has. We are considering moving to a different software.

Pros

The software has all the basic features we need like quoting, scheduling, inventory, and invoicing..

Cons

None of the features are robust, current compared to other softwares, easy to use, functional, etc. Features and bug fixes are EXTREMELY slow to come out. The software isn't available in the cloud. There can be long wait times for tech support. You cannot have multiple tabs open.

Review Source
 
 
 
Showing 1-20 of 341

Hilary from Appliance Master Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Hate this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It was good while it lasted but thankfully it was short lived with my company.




Cons

Price!
Quality
Not very easy to use unless if you take the hours you need to learn how to use it properly
Use a cloud based service!!!

Review Source: Capterra
 

Brittany from Safe Home Pro
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

I would NOT recommend this product to any business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just stress.

Cons

Mostly everything. It freezes, it sends error messages, it crashes the system, I have to completely restart my computer because it will crash and then not let me login when it reopens.
Customers will call in with questions and it takes me 5-10 minutes to open up their file. It's a computer software it should be quick and easy! It is not.
It will delete files out of the system, on it's own. BEWARE.
Last time I talked to customer support, the tech was illiterate. He couldn't even type full sentences or spell words correctly. And he told me to look for some file under some sort of name that he wasn't even sure of.

Review Source: Capterra
 

Danny from Dave Lane Air Conditioning

October 2017

October 2017

It went very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The dispatching and easy access to Wintac. Like all the features of being able to find additional programs that work for us.

Cons

Having to call support and then saying they cannot help unless we update or buy technical support programs. It's like we are charged to call and ask questions when we are having issues.

Review Source: Capterra
 

ken from Plumbing Today LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Our Company has been using Wintac since 2000 has been an invaluable tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The program is very user friendly. It is fairly easy to learn and will help stop you from making mistakes. We rely on WINTAC to keep track of information which is vital to our company. This program helps keep accurate information for ourselves as well as our customers. We are able to send most all of our billing out via e-mail , which is a big savings to our company. There are so many tools that are available through WINTAC that we still need to learn and utilize.

Cons

There are times when it is difficult to locate a file. When trying to locate a customer by address it will not always pull information up.

Review Source: Capterra
 

Mark from Markensons Heating and Air
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Fantastic by far the best experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better control over the operations

Pros

All in one and wep portal and the ability to manage the day to day operations on the go. The staff (all) have been great to work with.

Cons

Nothing but positive . It takes a little time to get set up and running but I'm not a IT person. Agin the staff excelled

Review Source: Capterra
 

Jeffrey from Brick Township Heating & Air Conditioning

May 2017

May 2017

Great customer support; lackluster product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software helps organize the information very well. The customer support and assistance resolving issues is top notch. The option to export data to Microsoft Word or Excel is great.

Cons

It is not easy to use. The search functions aren't the best. The more information, the slower the system operates. Simple tasks seem to require too much time to complete. Errors are difficult to correct. Has not improved in the daily operations of the system, as now tasks take 2-3 times longer to complete than with our previous system. Have not gotten a chance to use the portal for tablets, as each attempt has caused a crash.

Review Source: Capterra
 

Aaron from Yoder-Stutzman Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

At this current moment I cannot recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a company in the Plumbing & HVAC Industry. We switched about 2 years ago to Wintac because we felt it was what we needed to replace our old system that had problems on their server based program that when messed up we couldn't do anything about. This was actually the main reason we considered Wintac because it is based on our servers not theirs so if something messes up we can fix it. If they switch to cloud based like they are thinking it will be really hard for us to keep them with how they currently work. Wintac is pretty decent when it comes dispatching, purchase orders, and one place for all customer information but there is a lot of problems within the program too. First off it messes up a lot during the day a lot of errors and different things. We have to run housekeeping & user refreshes a lot even though they say you don't need to do that anymore with this years version. Also with all the information we have we feel like the system runs slow especially when you do searches. When you try to get a hold of customer support a lot of times they either need to return calls or when you email them rarely do we here back. Live support doesn't work very good either because they just tell you they will let their engineers know and then next update comes around & no fix for the problem. The biggest issue we have though is with the accounting features inside the program. We do not like using secondary programs like Quickbooks & we were told that the accounting within the program was pretty good but it is not. Their reports change all the time even when we have done anything like add income or expenses. Also now with their latest update invoices that have already been paid are showing back up under A/P Bills. It just isn't sufficient enough for accounting.
All in all the program could use a decent amount of work we will stick with them for awhile but if problems like this keep happening it won't be long. A lot of the things that need fixed have either been problems for the 2 years we have had the program or are problems that arise after new updates are put out but then haven't been fixed since the new update was put out. If you are considering this software I would only recommend it based off the fact it is solely on your own server you don't have to worry if their servers go down. Most other companies are ran on their server or are cloud based. If Wintac does that like they are considering I can't recommend them.

Pros

Dispatching, Purchase orders attaching to jobs, WIPs all in one place, based on your on network not their network

Cons

Errors constantly, accounting inside the program is horrible, takes a long time for things to get fixed if they even do,

Review Source: Capterra
 

Aggie from Precise Technical Services, Inc.

April 2017

April 2017

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great customer service. Some of the features and functionality needs improvement, but overall we are happy with this program.

Review Source: Capterra
 

Billy from Cornerstone Heating & Air, LLC

March 2017

March 2017

Ten years later...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small HVAC service and replacement company. We first used WINTAC in 2007. Initially it was way more than we needed. But now, ten years later we have grown into the software and all of its a features. Like any data based program, you have to " feed the beast" if you want to get something back. At first it seemed unnecessary and a waste of time to enter the smallest of details about customer, equipment, vehicles, etc. But now, I have ten years of data at my finger tips. I know my customers and their equipment. Wintac has been a valuable partner in the success of our company.

Review Source: Capterra
 

Chet from W. C. Butler Heating & A/C, Inc.

March 2017

March 2017

Service Time Saver - Service Money Maker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Started using Wintac in 201, it has simplified our dispatching process, increased our productivity and also helped increase service revenue. Wintac software is affordable and the technical support has been awesome.

Review Source: Capterra
 

Evelyn from Bella Vista Heating and Air

March 2017

March 2017

Wintac Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sales were fantastic to deal with them was great. Support department needs better phone service. Once you got someone on Phone they were very helpful. But the wait was not cool.



Review Source: Capterra
 

Nathan from Epperson Inc

March 2017

March 2017

Wintac Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good program for the money. Does have glitches that are not easy to figure out. Overall worth the money we spent

Review Source: Capterra
 

Andrew from Connecticut Air Systems Inc

March 2017

March 2017

Using wintac

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are an HVAC company and have used the software since 2002 as our database. Last year we began using the portal which has helped our techs find important info when needed in the evening if the office is closed. we are still trying to implement the use of the portal in the field for techs full time. We have never used the accounting side,our bookkeeper prefers Quick books. The software is very easy to use and can be customized in my different fields to suit your needs. We are a flat rate company and although we use a flat rate program that is not as popular at some of the big names Wintac support was able to create an import utility that allows us to use the flat rate program we wish too. Overall we think it is a very decent software.

Review Source: Capterra
 

Christina from A/C Service, Inc.

February 2017

February 2017

Pretty Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wintac has been very helpful to us. We are able to do everything we need to in order to manage our business. There are some features we don't even know how to use yet because there is that much. I do have a few recommendations for constructive feedback, nothing I hate about it but there is always room for improvement. 1) The customer service team is always fantastic. Lately, however, they have been super busy. You used to be able to get someone on the line right away, but now it's more of an answering service. I would like to see them bring on more staff to accommodate their growing customer base. 2) I would really like to be able to have the dispatch board up in a separate window so I can always see where I have all of my guys, but still be able to navigate through WT. 3) With the many features of wintac, I would love to be able to see more webinars available for training. I feel like we are only scratching the surface.
It would also be neat if Wintac could integrate with gmail or Google calendar.

I love how Wintac is always asking us opinions and implementing our suggestions. Thank you for always being open to listen to our requests.

Review Source: Capterra
 

Kathy from Vicky's Polish Cleaning Service

February 2017

February 2017

Great software, helped us become efficient and organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wintac helped us tremendously in scheduling, invoicing and keeping track of important customer & employee information. We have been using the 2012 Wintac Green Version. The program was not as intuitive as standard "windows" programs, but the training available was great . Wintac is very easy to operate (now) and we cannot imagine our professional life without it!

Review Source: Capterra
 

Joseph from Giant Mechanical Systems LLC

December 2016

December 2016

Wintac for use with QuickBooks Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We implemented Wintac a little while ago to go paperless and streamline out billing process. Wintac is not an integrated solution but does have a limited transfer to and from QuickBooks. Tech support on average is good. All our issues have been fixed if not immediately, have been fixed in a day or so when the correct support agent is tapped to straighten out our software problems. The online support is pretty good and quite often connects to my computer to fix the problems, and usually shows me how to correct the problem I was having. Had a few problems with the Web portal, but most of the troubles have been corrected. Do use the Wintac app. It has a bug capturing signatures that support assured me would be corrected with the upcoming release.

Review Source: Capterra
 

Tom from Holiday Heating and Cooling

December 2016

December 2016

Wintac great for medium sized company's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used Wintac since the early 90's. We love it and our only complaint had been the speed on our network. We are hoping the new database system will fix this.

Review Source: Capterra
 

Bernard from Carpet Masters

December 2016

December 2016

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent software and people behind the software. Makes life a little easier. We've started using Wintac 2004. Upgraded in 2012. Now upgrading again. The software has been improved over the years. I am looking forward to the new upgrade so that we can start using this software as our primary software for running our business in 2017.

Review Source: Capterra
 

Michelle from Air Cybernetics, Inc.

December 2016

December 2016

GREAT customer support and so easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wintac is very easy to use! Whenever we have had technical issues, Customer Support has always been right there to assist us in getting us back up and running! Highly recommend their services!

Review Source: Capterra
 

Tammy from B&W Fire Security Systems LLC

November 2016

November 2016

Working Great for Our Company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wintac has been very instrumental in working out all of the little details that are often missed in a busy and diverse company. After a year, we are still finding so many helpful tools to make our company work smoothly and efficiently.

Review Source: Capterra