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Web browser (OS agnostic)About Work&Track Mobile
Work&Track Mobile is a cloud-based field service management solution offered by NEO Managing Mobility. The platform is used across industries such as utilities and logistics.
Work&Track Mobile allows users to schedule and dispatch tasks to employees. They can mark service points on a map to show planned routes for technicians. They can also design service provision forms using a drag and drop feature. Staff permissions can be set up based on the organization structure. Service validation signatures and barcode scanning are supported as well.
In addition, Work&Track Mobile allows users to customize process workflows and task execution. Field agents can upload photos and videos in their work reports. The solution integrates...
3 Reviews of Work&Track Mobile
Overall rating
5 / 5 stars
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August 2019
Ron from Yusen Logistics
Company Size: 1,001-5,000 employees
Industry: Logistics and Supply Chain
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
It saved us from chaos
We had a complete lack of information about deliveries status. When a problem arised, the angry customer would let us know. We had perfect control for in-house activities, and zero control for field activities. This system was adapted to the particularities of our business and integrated with our IT in no time, and now we have perfect control of all our deliveries, with digital PoD uploaded instantly to our systems,
Pros
Real time information about the status of each delivery, directly from driver's smartphones.
Cons
You should be careful with communication to subcontractors. In the first respones, they can offer high change resistance if you don't tell them the advantages of using third-party software for both parts to demonstrate that work is done.
Reasons for Choosing Work&Track Mobile
It was the only one with the adaptation possibilities that we need. We have some particular business processes, that do not fit standard systems, but Work&Track Mobile allowed to define them easily.
June 2019
Adriana from SR Group 2422 Corp
Company Size: 11-50 employees
Industry: Aviation & Aerospace
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Efficiency and Process optimization
Pros
Is the best BPM (Business Process Management) software to control the location of workers. The best optimizer and route planner for your logistics and transport services.
Cons
It´s a complete tool, has everything you need.
August 2019
Manuel from CEDE
Company Size: 11-50 employees
Industry: Civic & Social Organization
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Very good software for external services
Pros
Very easy to run and with many facilties
Cons
I d'ont find any inconvenient to run easyly