---
title: "icon"
description: "Reviews of Workiz. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workiz is a good fit for you!"
source_url: "https://www.softwareadvice.com/field-service/workiz-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Workiz Reviews

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Reviews

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# Workiz User Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(149)

4

(43)

3

(9)

2

(7)

1

(10)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.3

Value for money

4.3

Functionality

4.3

* * *

### Pros

"It offers multiple features helpful to all businesses such as phone service as well as CRM services, which include automations- super helpful for any business!"

"Features like automated reminders and invoicing saved significant time, while the integration with tools like QuickBooks and Zapier streamlined our workflows."

"The mobile app was particularly helpful for on-the-go updates and ensuring field technicians had access to real-time information."

### Cons

"Unreliable mobile app – The app frequently froze or crashed, requiring us to force close and restart regularly."

"Our online booking form has been malfunctioning for over 72 hours, causing us to lose 50% of our traffic. Despite multiple attempts to reach out, our emails are ignored, and customer service only responds with vague promises of future assistance."

"non existent customer service, glitchy, lack organization, no dedicated account representative"

* * *

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Workiz Reviews, Pros and Cons - 2026 Software Advice