All Workiz Reviews
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Workiz Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.3
Functionality
4.3
Pros
"It offers multiple features helpful to all businesses such as phone service as well as CRM services, which include automations- super helpful for any business!"
"Features like automated reminders and invoicing saved significant time, while the integration with tools like QuickBooks and Zapier streamlined our workflows."
"The sales team was quick to promise every functionality that was important to us like a call center that can manage multiple locations, importing all of our historical data into Workiz, and much more."
Cons
"Our online booking form has been malfunctioning for over 72 hours, causing us to lose 50% of our traffic. Despite multiple attempts to reach out, our emails are ignored, and customer service only responds with vague promises of future assistance."
"You are unable to be signed in on multiple devices at the same time, e.g. your cellphone and a field device like iPad or tablet."
"Unreliable mobile app – The app frequently froze or crashed, requiring us to force close and restart regularly."
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