WorkStraight 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
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Overview

WorkStraight

4.3

(35)

Pricing

Starting at $19.00 per month

About WorkStraight

WorkStraight is a handyman solution that helps facility managers, general contractors, office administrators, and property managers streamline operations related to work order creation, progress tracking, customer management, and more on a centralized platform. Supervisors can create custom tasks with details, such as task description, assigned employee, progress tracking menu, number of hours worked, and relevant file attachments.

WorkStraight enables staff members to create recurring tasks, track asset usage, generate invoices, manage inventory, and print work order summary reports. The communication module allows employees to send email notifications, send task-specific messages, track work order requirements, and create cost estimates. Additionally, managers and leaders can use the activity dashboard to gain insights into daily work orders and overall task-specific activities.

WorkStraight comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It is available on monthly subscriptions and support is extended via FAQs, email and phone.

WorkStraight Screenshots

WorkStraight Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Small Business

$19.00

flat rate, per month

Plan includes:

10 MB Per Attachment
API Access
Extra 5 Custom Fields
Includes up to 4 Users
SSL Security
Unlimited Bandwidth
Unlimited Storage
Unlimited Work Orders
Upload Your Own Logo

Professional

$39.00

flat rate, per month

Plan includes:

10 MB Per Attachment
API Access
Extra 20 Custom Fields
Includes up to 10 Users
SSL Security
Unlimited Bandwidth
Unlimited Storage
Unlimited Work Orders
Upload Your Own Logo

Corporate

$79.00

flat rate, per month

Plan includes:

10 MB Per Attachment
API Access
Extra 20 Custom Fields
Includes up to 25 Users
SSL Security
Unlimited Bandwidth
Unlimited Storage
Unlimited Work Orders
Upload Your Own Logo

Corporate Plus

Pricing available upon request

Plan includes:

10 MB Per Attachment
API Access
Extra 20 Custom Fields
Includes up to 50 Users
SSL Security
Unlimited Bandwidth
Unlimited Storage
Unlimited Work Orders
Upload Your Own Logo

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WorkStraight Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of WorkStraight
Activity Dashboard
API
Client Portal
Collaboration Tools
Contact Database
CRM
Dashboard
Dispatch Management
Employee Management
Idea Management
Inventory Control
Inventory Management
Job Management
Marketing Automation
Mobile Access
Online Time Clock
Order Management
Payment Collection in the Field
Point of Sale (POS)
Preventive Maintenance
Project Planning/Scheduling
Quotes/Estimates
Recurring Appointments
Recurring Tasks
Reporting/Analytics
Reporting/Project Tracking
Routing
Scheduling
Service History
Sub-Task Management
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Time Tracking
Training Management
Vendor Management
Work Order Creation
Work Order Management

WorkStraight User Reviews

Overall Rating

4.3

Ratings Breakdown

49%

31%

20%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.4

Functionality

3.9

Nina T.

Verified reviewer

Food Production

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed December 2018

Easy to Use Program

Ratings Breakdown

Ease of use

Functionality

Pros:

- Dashboard for work orders is nice for showing progress - Different viewing options for work orders available

Cons:

- Can only attach one picture for each work order - I don't think there's a notification option for the assigned party to remind them to complete work order before due date

Vendor Response

Hi Nina, Thanks for your review, and for your feedback! With regards to the notification option, you can add it on your calendar a set a reminder. The reminder will pop up in the app. If you identify any other thing that could improve please feel free to send us an email to workstraight@support.com or give us a call to (510) 990-1030. All the best, WorkStraight Support Team

Replied January 2019

Ann M.

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

WorkStraight Review

We provide commercial property management and WorkStraight works great for our work orders. When a tenant needs lights changed or toilets unplugged, we use the program to assign the work to one of our maintenance providers and the work order goes directly to their phone, which is great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use both in an office setting on a desktop/laptop and in the field on a smartphone or tablet.

Cons:

I cannot include our company's logo on invoices that I submit to our customers.

Vendor Response

Hi Ann, Thanks a lot for your review! We are very happy that you are liking WorkStraight, and that you and your team find it easy to use. We like a lot your idea of putting your company's logo on the invoice, we will work and try to implement it in the near future. If you have any other question or idea, please feel free to reach out to us by email or phone. WorkStraight Support Team support@workstraight.com

Replied January 2019

Jimmy F.

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Workstraight

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use this to keep track of our service order requests. It is very easy to use and you can customize the entry forms to suit your specific needs.

Cons:

I can see that if I leaned on this software more it would be limited in overall capability. It's pretty generic but as I said in the pros, I am simply using it as a database for simple service requests.

Vendor Response

Hi Jimmy, We appreciate your review. Is there something that you would like to see improved? Your feedback help us to improve our service. If you have any suggestion, please feel free to send you an email to support@workstraight.com or give us a call to (510) 990-1030. Kind regards, WorkStraight Support Team

Replied January 2019

Jim A.

Used daily for more than 2 years

Review source

Reviewed June 2017

Works okay. Website can be extremely slow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Keeps jobs in order. Allows prioritization and reporting. Would not be able to plan work week without it

Cons:

Website can be clunky and slow at times. I wish that I could open it up directly onto the open work order page.

Vendor Response

Jim, Thanks for your review! Sorry about the website problem. Our developers have dedicated a lot of work, and the website should be going faster than a Ferrari! ;) All joking aside, we truly appreciate your feedback. Helped us to review areas that needed work, and everything should be working fine right now. Thank you very much, and please let us know if there is any way how we can help you! Best regards, WorkStraight Support Team

Replied October 2018

William C.

Government Administration

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2018

Great program...everything I need and then some.

We use this software to issue work orders to our public works department for sewer, street, and water system repairs. We have been able to set up our Police Chief and City Clerk as additional users as well and have been sending out "extra-patrol" requests to the officers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is able to work for not only my maintenance crews, but other departments as well. I love the ability to assign work orders back and forth to all employees and the prioritization function is a great bonus.

Cons:

The only thing I would change is the ability to delete a ticket. I wish only my administrator account would allow this just to keep everyone honest. I have had employees blame each other in the past and I never knew if someone deleted a ticket or if someone else failed to even create it.

Vendor Response

Hi William, This is Rafael from WorkStraight Support! We want to thank you for your review. We are glad that WorkStraight has lived up to your expectations and has worked well for you and your team! You can change the different access level you give to your users, and choose if they only have access to the work orders you assign to them. But we will take a better look into it and try to implement some filters for the future. We truly appreciate your kind words and your support! Please feel free to give us a call to (510) 990-1030 if you have any question. Thanks again! WorkStraight Support Team

Replied October 2018

Erik M.

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Simply, Easy to Use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was simple to learn, train staff, and use. It has allowed us to track our team and prioritize jobs.

Cons:

For our usage, we have to click through more screens than we would like.

Vendor Response

Hi Erik, Thank you very much for your review. We are happy that you and your team are happy with the software! Your support through this years is greatly appreciated. We will try to see how can we limited the clicks through different screens. Thanks again, and please feel free to give us a call to (510) 990-1030 if there is any way we can help you. Kind regards, WorkStraight Support

Replied January 2019

Sarah B.

Facilities Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Great product for great price

We are now able to stay on top of tasks and prioritize our work schedules. The product is less than 1/2 of the cost of similar products and so easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very affordable, super easy to use. Helps our department keep on top of work orders and tasks.

Cons:

I truly cannot think of any Cons. The product works great!

Vendor Response

Sarah, thank you for your review!. We greatly appreciate your support! If you have any feedback or suggestions, please feel free to send us an email to support@workstraight.com or give us a call to (510) 990-1030. All the best, WorkStraight Support Team

Replied January 2019

Michael D.

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Worstraight is a very good software

Overall a very good product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use, very affordable, able to do some customizing.

Cons:

Would like there to be more customization and less restrictions on the characters you can use in custom fields.

Vendor Response

Michael, Thank you so much for your review! We would love to hear what kind of customization you would like to see in WorkStraight; thank you very much for your feedback. Feel free to give us a call to (510) 990-1030 or send us an email to support@workstraight.com. We are glad that you are enjoying WorkStraight! All the best, WorkStraight Support

Replied January 2019

Corey K.

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2016

Catholic Parish Uses WorkStraight

We are a large Catholic parish with five properties. We use WorkStraight to manage our work order system. We went from managing the maintenance items from paper to using this online system. We've been very pleased with the ease of use and modest cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, low cost

Cons:

No preventative maintenance planning, unable to upload large files (like pictures)

Vendor Response

Glad you are pleased with the software! FYI, there was a software update earlier this year. Now, each file upload can be up to 10MB in size. Hope this helps!

Replied August 2016

Daniel D.

Electrical/ Electronic Manufacturing

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed June 2017

A good way to stay organized

We get a far more organized team, and an easier time when it comes to billing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While we probably don't use the software to its full potential, it is still a good tool for us. Our favorite part is the basic structure. It is easy to see a snapshot of open work orders, closed, pending, etc. We also like the ability for the employees to start work orders and then to be approved later.

Cons:

We are really hoping a mobile IOS app will come out soon. Alot of the time we are on site and it is a little slower to use the safari version.

Vendor Response

Dear Daniel, Thank you for your review! We are working really hard on the mobile app (IOS and Android). Our goal is to release it next year. I'll be happy to reach out to you once is up and running! In the meanwhile, your support is very much appreciated! WorkStraight Support Team (510) 990-1030

Replied October 2018

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