Bynder

RATING:

4.4

(213)

About Bynder

Bynder's Digital Asset Management (DAM) is a native cloud-based platform designed to simplify and optimize the management of digital assets for both small and large teams. It provides a centralized location to store and manage all brand, campaign, and product-related assets, serving as a single source of truth. With its powerful functionality, intuitive user interface, and rich set of integrations, Bynder DAM helps teams to efficiently store, organize, search for, and deliver assets, enabling them to create a world-class customer content experience. Whether it's images, videos, documents, or other files, Bynder DAM makes it easy to access and use digital assets, streamlining workflows and enhancing collaboration across the organization. To assure the best user experien...
Bynder Digital Asset Management

Bynder Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Bynder

1 - 5 of 208 Reviews

User Profile

Eileen

Verified reviewer

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Flexible solution that adapts to your needs

Bynder is a robust and comprehensive solution for digital asset management in the enterprise environment. Its advanced features and ease of use make it a valuable tool for any office manager looking to improve collaboration, maintain brand consistency and streamline media-related workflows.

PROS

It greatly facilitates the organization and distribution of multimedia resources in the company. I love its ability to efficiently store, label and classify all types of files, from images and videos to documents and presentations. The advanced search function allows you to quickly find the material you need, which is invaluable in a busy work environment. In addition, the customizable templates and content creation module help maintain brand consistency across all communications.

CONS

At times, the platform can be a bit slow when loading large files or at times of high traffic.

Cynthia

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Ensuring Consistency through Bynder's Centralized Hub

For managing digital assets and optimising our creative workflows, Bynder has emerged as our creative hub. Version control is guaranteed and the disarray of multiple files is removed thanks to the platform's centralization of our digital assets.

PROS

Effective organisation, classification, and retrieval of digital assets are made simple by the user-friendly DAM system from Bynder. I like how by providing a centralised location for brand assets, Bynder enforces brand consistency.

CONS

Particularly in large digital asset libraries, improvements to the search functionality could further optimise asset retrieval.

Thom

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed December 2011

Good product, could be even better

We are generally happy with the product solution and feel it is better than the other ones we evaluated during the review phase. When customers make feature suggestions you should try to find out what scenario is taking place that makes these ideas so needed. Understanding your customers' workflows can be quite revealing.

PROS

It's very important for us for our end-users to find the database easy to use, as our potential audience is around 80,000. For the most part, users seem to find WebDAM easy to use. Administering, uploading photos and making simple changes are fairly easy to handle, although there are some situations where we do need help from WebDAM to figure out. The emails and blog are helpful for users to get to know the product better.

CONS

- The single biggest feature problem that affects users, is that we aren't able to custom edit the email that goes out to users after they register. We aren't able to tell them their account will be not activated immediately -- and when you're in the business of providing assets, customers are generally in a panicked state of needing them. - We had a lot of trouble setting up permissions for different groups to view or not view folders that required extended tech support with WebDAM. Because the process of doing this is not intuitive, it is hard to share this information with other administrators here. - I would say that none of the feature suggestions we've send along have yet been implemented. So I do wonder what better, more important features other users of your product are sending that catch your eye.

User Profile

Ernest

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Unlimited Features and Customization, Great Support

We came from manually coding our seasonal assets to a landing page for our dealers and distributors. It was a great experience for them but far too much time and effort to maintain. We Then migrated to an FTP solution that saved us a ton of time each season to upload assets but was an awful experience for our dealers. Upon researching DAM systems we came upon Bynder. We were drawn to them based on the branded experience and the ability to make it feel Ruffwear and not another generic file sharing platform. In the first 6 months the number of process improvements and ideas that have come about based on Bynder's abilities is amazing.

PROS

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

CONS

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

Chiara

Medical Devices, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Our experience with Bynder

The aim was to have an overarching online solution where we can collect all of our assts. The quick access and the user-friendliness of the interface are an advantage here. Bynder is easy to understand, making it the ideal solution for the whole company to access media. We were particularly impressed by the onboarding process with [sensitive content hidden] Initially we had difficulties with the taxonomy. Both of them supported us in every point and stood by our side competently. Thanks for that from the whole team!

PROS

Bynder is easy to use and easy understand. For me as a designer, the connection to the Adobe programs is of great advantage.

CONS

Sometimes the change to the taxonomy is difficult to implement if you haven't dealt with it that much.