In general great product at a great price

All the features are there a logically arranged in the interface. Performance is great and administration is strait forward. Support has been reactive when necessary.

Nothing really bad to say about the product install was simple enough.

When you have everything configured and ready to go, it works as you would expect but are rarely given. Server crash? No problem, nothing gets corrupted or fails to start on an application level. There is minimal resource consumption and a very impressive number of features and security options that you can implement. When I do have questions the Cerberus Support team is quick to reply and unlike most businesses today, do not hide their support contact information. It is easy to go to their website and submit a request without even needing to sign in.

It is one of a kind. 99% of searches done looking for "File Sharing" are cloud based. This is not applicable for a lot of agencies that protect sensitive data that prefer or require data to remain on-premise. In addition, Cerberus FTP Server is Scalable, Clean-Cut and Simple for End Users, and Supports Multiple Sharing Protocols. My absolute favorite feature is Sharing Files via HTTPS. Employee's and recipients need only a browser to share files. A very minimalistic interface keeps things easy and smooth and requires less overhead from IT when introducing to new users.

Some recent changes to the admin interface have been in my opinion a step back. Things were moved around and the responsiveness is 20% of the previous interface. This is okay though as it has not affected the end users experience, just the administrators. The one thing i'd really like to see but doesn't exist is the ability to create a permanent share that never changes. For example: We have proprietary displays throughout our buildings that allow clients to "Cast" computer screens to the displays for conferencing purposes. It would be fantastic to have a permanent link for guests as to where they can go to download the client that allows them to cast to these displays. Then the file would be in-house, on a familiar URL and easily managed by IT if a newer version needed to replace the existing.

Navigation pretty straightforward, easy to implement, IP Manger is good option, integration with AD, stable.

It needs more support for MFA (right now only DUO) OKTA, RSA, Google, etc. Reporting on professional version is very basic. Price could be more friendly.

Unnecessary steps for placing the important files on the servers.

For a quick start of the software, the program is easy to use even without any instructions. The program is very stable. In the upload of now over 50000 files, there has been no crash or other error. Therefore, the use in the company was immediately possible. This saves us a lot of administrative work and the users a lot of time.

I would like to have a quick search of what files have been downloaded or uploaded. Best as filtering by different criteria like date, time, folder, file, error/ok, direction (up/down), IP address.

I wouldn't be filling this out if I didn't think this was a solid purchase for anyone in similar shoes. If you're running a small business with FTP needs, this is a worthwhile contender.

I've been handling FTP transfers for over 20 years, using a number of softwares and services in the hopes of finding an inexpensive, effective solution for our customers. Cerberus gets it right, from allowing all the usual methods of transfer to providing useful notifications of file transfer. It's simple to set up, easy to use, and the customer service has been fast and responsive even when building my own collaborative program.

I had a hard time setting up the database connection to MS SQL Server, but after I got it, it worked fine. I would like an in-app log that focuses less on "session id" (a completely useless search term) and more on "user name" or "downloads."