Cerberus FTP Server

RATING:

4.8

(108)

About Cerberus FTP Server

Cerberus FTP Server is an on-premise file sharing solution that helps small to midsize businesses manage file transfer with two-factor authentication and secure SSL encryption. The platform also includes IP whitelist/backlist and automatic account lockout to help users restrict access to files, as well as operations. Cerberus FTP Server offers a host of features including compliance, auditing, email notifications, ad hoc file sharing, event support, automation, virtual directories, and file retention policies. The platform provides a file transfer client that allows users to view or modify files, personalize account, share access and zip archives. Additionally, it facilitates access to directory services via Active Directory and lightweight directory access protoco...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Cerberus FTP Server Pricing

Cerberus FTP Server offers 3 editions (Professional, Enterprise, and Enterprise Plus) on an annual subscription license module. Professional - Secure file transfer server for Windows: $999 Enterprise - Enhanced automation & security: $2,499 Enterprise Plus - Mission-critical performance & support: $4,999. Each edition includes support and access to all software updates.

Starting price: 

$1,499.00 per year

Free trial: 

Available

Free version: 

Not Available

Cerberus dashboard
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Cerberus FTP Server Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cerberus FTP Server

1 - 5 of 108 Reviews

Ronny

Building Materials, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2021

Our experience with the product Cerberus FTP Server

Unnecessary steps for placing the important files on the servers.

PROS

For a quick start of the software, the program is easy to use even without any instructions. The program is very stable. In the upload of now over 50000 files, there has been no crash or other error. Therefore, the use in the company was immediately possible. This saves us a lot of administrative work and the users a lot of time.

CONS

I would like to have a quick search of what files have been downloaded or uploaded. Best as filtering by different criteria like date, time, folder, file, error/ok, direction (up/down), IP address.

Reasons for switching to Cerberus FTP Server

The old FTP server served as an intermediate storage from which the data had to be loaded to the actual destination on a Windows server. There the data was moved afterwards by means of many self-written scripts into the appropriate folders. Now the files are loaded directly into the folder on the Windows server and even with different distributed folders under one account. The simple rights assignment makes it possible for us that users now can't do anything wrong. Thus we save several steps to fetch the data and the problems that can be present with scripts are no longer there. Translated with www.DeepL.com/Translator (free version)

Vendor Response

Hi Ronny, thanks for your feedback! We're pleased to hear you find Cerberus FTP Server easy to use and stable. If you'd like to submit your ideas for improvement of quick search on files downloaded and uploaded we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied January 2022

Toby

Package/Freight Delivery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

In need of a flexible in-house B2B file transfer solution? This is what you're looking for.

I wouldn't be filling this out if I didn't think this was a solid purchase for anyone in similar shoes. If you're running a small business with FTP needs, this is a worthwhile contender.

PROS

I've been handling FTP transfers for over 20 years, using a number of softwares and services in the hopes of finding an inexpensive, effective solution for our customers. Cerberus gets it right, from allowing all the usual methods of transfer to providing useful notifications of file transfer. It's simple to set up, easy to use, and the customer service has been fast and responsive even when building my own collaborative program.

CONS

I had a hard time setting up the database connection to MS SQL Server, but after I got it, it worked fine. I would like an in-app log that focuses less on "session id" (a completely useless search term) and more on "user name" or "downloads."

Vendor Response

Hello Toby, thanks for reviewing Cerberus FTP Server! We appreciate your endorsement as a flexible in-house B2B file transfer solution, along with your kind words about our notifications, set up, ease of use, and our in-house support team. If you'd like, we'd love to hear about your ideas for improvements on logs here at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied January 2022

Igor

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Working SFTP solution

PROS

Navigation pretty straightforward, easy to implement, IP Manger is good option, integration with AD, stable.

CONS

It needs more support for MFA (right now only DUO) OKTA, RSA, Google, etc. Reporting on professional version is very basic. Price could be more friendly.

Reason for choosing Cerberus FTP Server

Check many reviews over internet

Reasons for switching to Cerberus FTP Server

Filtering IPs, integration with AD, support more protocols, logs, reports, stability, security, web support

Vendor Response

Hey Igor, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus intuitive, easy to implement, and are enjoying the features. Our reporting features are more robust in Enterprise edition, which you can view here to see if it meets your needs: https://www.cerberusftp.com/cerberus-ftp-server-enterprise-edition/

Replied April 2022

Andrew

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Stable and Robust Cerberus FTP

Very positive experience. We use this with several state and local government agencies and have no complaints.

PROS

Easy to implement and is constantly being updated/improved. We've even migrated to another server a few times and the process is streamlined nicely.

CONS

Before some recent updates which fixed this issue, the user management UI was a bit clunky, though still functional.

Reason for choosing Cerberus FTP Server

Cost, support, FIPS compliance

Vendor Response

Hello Andrew, thank you for your kind words! We're glad our updates are improving your FTP Server needs as we continue to improve Cerberus FTP Server. Meeting compliance requirements across industries is a priority for us.

Replied December 2021

Kyle

Entertainment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2017

Needed to find a high feature SFTP Server application that ran within a Windows environment.

PROS

The auto blacklist feature in conjunction with the number of failed logins is a great benefit, no need to continue to verify SFTP system is save. Another benefit for the company I work for is the support for local users and LDAP users simultaneously. No need to choose between the type of users within this system. The support for multi-tier authentication is also a huge benefit, password as well as pub key, or using the password or pub key allows employees to test as our client while I client stays secure using their private key. Applying updates is very simple and very quick, have performed such updates during business hours and downtime was a matter of 2 minutes.

CONS

When users are created, a folder corresponding to the user is not automatically created so only permissions need to be assigned for the user.

Vendor Response

Hey Kyle, thanks for your review of Cerberus FTP Server! We appreciate your detailed feedback of the features you enjoy as it helps us improve with every new version we release. Our automation capabilities in our latest version should address your folder creation issue. You can update here: https://www.cerberusftp.com/download/

Replied April 2022