EDI integration with hundreds of trading partners and very high volume of transaction processing.

Ability to quickly change from Test to Production servers. Ability to set up custom audit filters specific to our purposes. Integration with SVN repository for project management. Easy to deploy changes to projects.

Current cluster architecture is too touchy and dependent upon services (nodes) being started in the correct order. It takes close to 90 minutes from start to finish to properly bring the environment down and back up again (10 server cluster).

The clarify product is far above the competitors and offers many more features. I have evaluated many similar products and landed on Clarify because of the flexibility of the tool and the expansive feature set. The support and service from Cleo is also excellent. I would strongly recommend this product.

As a user of many versions of the product, the migration path between major revisions can be tedious. I can appreciate the need for this when there are major changes to the software, but to date that has been my only complaint with this software.

The dental transaction sets are complicated, therefore when the new transaction set (7030) comes out we are hoping for a big return on our investment

It does allow us to do what we need with the EDI transactions, also when the next transaction updates come it, it will lessen the work for use. The copy feature does help when setting up like trading partners.

It is a difficult product to get around when you are new to EEI. The Functions keys are not consistent. There are to many different places to get things set up correctly.

Easy communication between us and our trading partners.

All the options. Harmony will do just about everything dealing with communications. It is very flexible with a lot of functionality included by default. A lot of new options and functionality are added regularly.

There are so many options, finding what you want and the best way can be difficult. Support can be slow getting back when you are researching how to do something. New features and options are not communicated well when they are released.

Cleo software allows us to stay connected electronically to our customers.

Our company uses the Cleo / EXTOL EEI software which runs in the IBM i. What we like most about this software is it's reliability. EEI is feature rich and very functional. The support behind this product is phenomenal. We feel like Cleo Services and Support are extensions of our in house technical department ready and willing to help us solve any problem large or small. Thank you Cleo!