All CompleteFTP Reviews
1-25 of 31 Reviews
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Nikolaos
Verified reviewer
Market Research, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2021
Great tool for file transfering between servers
I used to work with winSCP but this proved a more reliable, easy to use and cost efficient solution. There aren't any features I miss and the tool is considerably cheaper.
PROSSupport transfering and access with many different protocols, such as FTP, SFTP and SFTP. Easy installation and easy configuration, manual is as descriptive as possible and the support is always quick and reliable.
CONSThe only setback is the GUI, as of many other technology oriented programs, the GUI is not that user friendly and most features are not intuitive to select and deploy. I cannot think of anything else apart from that
Reasons for switching to CompleteFTP
cost-efficiency and easiness of use.
Vendor Response
Thank you for taking the time to leave your review about CompleteFTP. We appreciate your comments and feedback. We are glad you are happy with our product. Regarding the GUI we are looking into improving this. As soon as we have an update for you, we will let you know. In the meantime, if you have any queries or suggestions, please do not hesitate to contact Customer Support. Thank you EDT Customer Services Team
Replied September 2021
Perry
Hospital & Health Care, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2024
We replaced ProVide with CompleteFTP
So far it's been fairly easy to move from the older product we were using to this one. Change is always going to happen and glad this was here to move over to
PROSHonestly, the pricing and that you aren't bound to a subscription in perpetuity.
CONSI'd like to see a couple of features moved to the cheaper version, it's not a deal breaker by any means.
Reasons for switching to CompleteFTP
Pricing and their subscription model was not working within our budget.
Vendor Response
Thank you for your feedback and comments, very much appreciated.
Replied February 2024
Joseph
Computer Software, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
2
Reviewed May 2019
Solid Software
It's easy to setup and administer. It handles multiple connections well.
CONSThe sftp functionality is not included in the free edition
Tim
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2019
The Complete Protocol Suite for Windows
I've bounced around using a number of data exchange solutions over the past 20 years on Linux and Windows. Usually, I prefer a solution that does not include costs that come with running Windows systems; however, I've stabilized on CompleteFTP because it's fully featured, easy to use, and requires very little administrative attention.
PROSEasily customizable on a user by user basis for for offering FTP, FTPS, SFTP, SSH, HTTP, HTTPS and SCP. Virtual. Read the manual and you're up and running quickly and securely.
CONSOverall, there is little to dislike about CompleteFTP, other than the cost. However, for medium to large volumes of data exchange, the value is high. Also, there is no GUI based backup. Instead, you have to develop your own backup solution.
Kieran
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
New SFTP solution
- Ease of setup.- Large suite of features.- Informative and prompt support responses- Intuitive GUI- Regular updates
CONSI find it difficult to find a specific part of CompleteFTP that I don't like.
Reasons for switching to CompleteFTP
Core FTP was un-supported and lacked regular updates.
Vendor Response
Thanks for taking the time to review CompleteFTP. We're very happy to hear that you are satisfied with CompleteFTP's performance. Mark, Marketing Director
Replied April 2023
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great app to establish a file-server
Running file servers is easy with this app.
PROSThis is a default app in our company to create a file server. It supports access via multiple protocols, fairly easy to use and never caused any disasters. I would like to mention that developers have very friendly support, which indeed is interested to help you in case something goes wrong. It is also open to any suggestions. I would really recommend this app.
CONSNo software is absolutely perfect, currently CompleteFTP cannot alert monitoring systems that it has an expiring certificate, but support is already working on this issue, hope they fix it soon.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
FTP Frontend to Web Services Data
One word: support. Any deficiency in the product or documentation was quickly and expertly handled by support including the prompt issuance of replacement certificates in a system outage. There are very few companies out their with great customer support these days, EnterpriseDT is one of them.
PROSThe .Net extensions allowed us to seamlessly integrate our web services into an FTP server for client access to their data. We used the ability to authenticate through our web service API including user certificates, and create a virtual file system from our data.
CONSThe administrative interface is a bit clunky and takes a bit to understand how to configure for using virtual files systems through extensions. But it is complete.
Cary
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
A very strong and capable enterprise FTP server
CompleteFTP does exactly what I need and are very happy with my decision.
PROSCompleteFTP was very simple to deploy and easy to manage. Upgrading is always straight-forward. It is also very feature-rich, although I've never run into anyone that uses them all, it's nice to know they are there if/when needed.
CONSWhile CompleteFTP does have Active Directory integration, it's implementation is very kludgy and has some limitations. Honestly, it's about the only issue we've really experienced with the product. I have been in contact with them about it and they have assured me they will be addressing this with a new implementation with better features.
Vendor Response
I just wanted to thank Cary for helping us to set the requirements for the improvements we'll be making to our AD integration in the next couple of months. Furthermore, I'd like to encourage anyone else reading this to send any feature requests, suggestions and criticisms to us like Cary did.
Replied May 2019
Hassan
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2023
A good and complete FTP solution
it was easy to set up. provides support for SFTP. works well with encryption and PGP.
CONSHome directory management is a mess and very tricky. need to create handshake key manually.
Joshua
Verified reviewer
Government Administration, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Best FTP Server Suite
Incredible, simplest way to describe it. Fully configurable, feature-rich, cost-effective... I challenge anyone to find me a better solution.
PROSThe fact that the software includes absolutely everything anyone could want for an FTP server. You'd be hard-pressed to find a more feature-rich, problem-free, cost effective FTP solution.
CONSHonestly there's nothing to dislike about the software, at least from my perspective.
Ben
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Easy to use
Overall I'm quite happy with the product.
PROSThe software is really easy to install, configured, and use. Support is great, turn around time to questions and issues raised is quick. Very often I get a reply from support within a hour or two.
CONSOne minor feature that I could think of could be enhanced. Which is the list of trigger. There are arrows for moving the triggers up / down to reorder them. However, it appears the arrow only works for a few moves.
Jeffery
Computer Software, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
CompleteFTP In Production
CompleteFTP has allowed me to be able to offer multiple different connection options within the same application. Less applications means less training for my team and overall better performance.
PROSAs systems architect uptime is a major factor in any decision I make. CompleteFTP stays up, it keeps running, it doesn't freeze. There is no having one of my team check on a Sunday evening after a weekly reboot to see if it is running. My team loves that. The other thing is flexibility. I can use it for a variety of things so do not have to worry about multiple applications as one will do.
CONSThe GUI. The interface is not intuitive and can be hard to manage sometimes. I am use to it now but when I go to try something new it can be difficult.
David
Civil Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Great product..could use a few upgrades
My company uses this software on a daily basis and we have yet to run into functionality problems....it is however, slightly cumbersome to use at times. This is partly due to our strict requirements for sending and receiving files though. I was able to easily customize the web front end and include all requirements where other pieces of software we tried were not able to.
PROSEasy to setup, easy to use, easy to customize, cost is very low compared to other products
CONSThe internal website front end could use a facelift, or an easier way to customize. Also, self service options for passwords and user accounts would be great.
Jeff
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2019
FTP for real business
CompleteFTP has been able to take care of all of our varying needs with different systems we receive data from. Price performance was great.
PROSEase of use and price performance. We connect to various different systems and CompleteFTP has been able to handle many forms of FTP and security.
CONSSupport is web or email based. The time lag is sometimes difficult to deal with.
Tyler
Information Technology and Services, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
CompleteFTP is a game changer!
A client purchased CompleteFTP to support a project we were implementing for them. I was facing a dreadful task of configuring a SFTP server from scratch. When I first dove into CompleteFTP I realized right away this was going to be a software I could easy adapt to the project demands. I have promoted the software to other clients, and will continue to do so to future clients. Customer support has been amazing! I've thrown some pretty wild event ideas to their team and they handle it like it was child's play!
PROSI love the CompleteFTP manager, being able to make very detailed events, user controls, and logging makes what could be a very tedious tasks a breeze
CONSI wish I could have this running on a Linux Server, but other than that I have yet to find anything to dislike
Vendor Response
Thank you for your very positive review and feedback. We are glad to hear your experience and appreciate the details you have shared with us.
Replied June 2022
Chris
Translation and Localization, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
CompleteFTP
We installed this programme to give our suppliers a secure method of sending us files. It was easy to install and equally easy to set-up.
PROSthe ease of setting up and its security features. I did have a small issue with our datacentre servers and the tech support for the product was excellent
CONSThe only con I have experienced is that sometimes the time difference between my country and the techsupport country wastes a bit too much time when you are trying to sort out an urgent issue
LEVD
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great piece of software
Great, its allows our business and our client to do filesharing in a safe way.
PROSEasy administrator interface. Great and fast support.
CONSAks for the services you want to enable during user setup.
Alli
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
CompleteFTP Review
Daily Usage and stability are fantastic, ease of setup and connections with partners is simple and straightforward.
PROSIt is easy to setup Folder Structure and Users, permissions using CompleteFTP. The logs are thorough and easy to navigate. Event rules are handy.
CONSMerging instances isn't supported and Migration from one server to another is painful with licensing. There is no logging of errors when encountered by event rules, which makes troubleshooting difficult.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
CompleteFTP
No complaints here.
PROSWe purchased CompleteFTP because or current software did not support secure transmissions. CompleteFTP was easy to setup and easy for the end users to run their FTP transmissions.
CONSI have yet to find a con to using CompleteFTP.
Dhaval
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
My Review about Complete FTP
Easy to use and stable.
PROSIt is FREE, overall features are nice and handy, easy to use.
CONSUpdating the software, need to download Application individually and install it, generally other software connect home site and being update by their own.
Raj
Education Management, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Really good FTP solution but need work on getting tech support
The application is very easy to install and setup and configuration is very straight forward.
CONSNeed a better technical support. Trying to get hold of them is hard. I opened up a ticket but haven't heard back. Needs improvement.
Vendor Response
Hello Thank you for your review, I am sorry to hear about your experience with technical support. I will contact them immediately and ensure they contact you. I am pleased to hear that you are happy with the FTP solution. Many thanks Mark, Marketing Director
Replied March 2023
lucas
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
great
Easy install, easy manage, good security
CONSgraphic appearance
amit
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
complete ftp is good product
we are using netapp 7 mode box with ftp services. now that we are migrating to cluster mode netapp we needed a middle ground to keep using FTP with the application. so we migrated the data to C mode netapp and used completed ftp to mitigate the issue with ftp.
PROSease of installation and the customizable part.
CONSi have not experienced any issues with the software till now.
Mark
Government Administration, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
CompleteFTP setup
The ease of setting it up and customizing it.
CONSThat is wasn't free. This software worked great for us so nothing negative.
Lucas
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2019
Great software
Easy to setup, maintain, add new users/sites, and update. Works perfectly for our needs.
CONSInterface could be a bit more intuitive however ive dealt with much worse.