All monday.com Reviews

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Tanya

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

Ralph

Verified reviewer

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2019

Project management and organization for the rest of us.

We have tried MANY project management platforms and for us to select monday.com says a lot about the product. We have a varied group of individuals within our marketing department using this tools to coordinate everything from our detailed printing requests, web and online projects to translation flow (very difficult to manage due to the many contributors involved in this process.) Monday.com makes all of this convenient and easy to follow.

PROS

Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.

CONS

One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.

Reason for choosing monday.com

Pricing and features.

Reasons for switching to monday.com

I believe it was mostly a pricing issue at the time but once we used monday we liked it better.

User Profile

Brendon

Verified reviewer

Apparel & Fashion, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Complex or complete?

Clever marketing brought us here, and so far the depth of the product has lived up to the hype. Monday's development is moving a good direction - if they can wean users off of email they might help me get more team buy-in. All said, if you have a strong, vocal PM that won't accept any deliverables that didn't go through the software, this may be all that is required.

PROS

We chose this for the depth of the product, the vision of the company, and the support system. I am quite happy with the product for the time being - options, configurations and communication tools abound, and the different ways of visualizing project data are extremely helpful and open our company to opportunities.

CONS

I have used an immense variety of project management software in my time, and all bring something to the table. Monday brings everything to the table, but the table gets too full. The sheer complexity of the offerings has kept many of my users away, and often I am in the position where I am attempting to rope members back into the software in order to not have to duplicate my reporting. Intimidated by the product, they fall back to inundating the team with email. I don't quite have a picture of how I can fully build out dozens of client folders, each with 10+ boards, each board with 4-5 groups of 1-+ "pulses" each, without anything falling through the cracks, and still knowing that progress is being made. This may be an educational thing on my part.

Reason for choosing monday.com

We chose it for the depth, and the spreadsheet-style pulses.

David

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

An Outstanding Project Management Tool: Monday.com

Overall, I'm very pleased with my experience using Monday.com. It has been a great tool for managing projects and staying organized.

PROS

Monday.com is an incredibly user-friendly and efficient project management tool. It is easy to customize and set up and has a great user experience. The plethora of features and options are really impressive.

CONS

The only downside I have found with Monday.com is that it can be a bit pricey for certain plans and customer ervice response time can be so long for some cases.

Reasons for switching to monday.com

Monday.com stands out from its alternatives due to its intuitive user interface, wide range of features, and great customer support. It is an excellent tool for anyone looking for an efficient and easy to use project management solution.

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed April 2021

OK task management solution

This is just an ok solution. It is usable and does help in small amount to increase productivity. However, frustrating features can cause usage burnout and lead to decreased viability and visibility.

PROS

Monday.com has some customization opportunities that helps make this solution nimble for many different types of working environments.

CONS

Customization is basically required to make this a usable platform. The out of the box solution would not work for our needs. Even with customization some of the processes can be overwhelming especially for approval processes.

Vendor Response

Hi there, thanks so much for taking the time to review and for trying out monday.com. We'll be sure to forward your feedback, since we are always looking for ways to improve.

Replied April 2021

Yashovardhan

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Helpful Platform for Business Management

So far, my experience with monday.com has been positive. It is a very user-friendly platform that has made managing projects much easier for me. I love being able to see all of our tasks in one place and the fact that I can easily communicate with team members via the chat function. The only negative point I would make is that the platform can be a bit pricey for larger teams.

PROS

I liked the flexibility of monday.com and the ease of use. I also liked the ability to customize the interface to my needs. The ability to customize the workspace to fit my team's needs was really helpful. Being able to drag and drop items around to create a visual representation of our work helped us keep track of everything we needed to do.

CONS

I wasn't a fan of the design and found it to be very cluttered and confusing. Also, the pricing is a bit high compared to other options.

Reason for choosing monday.com

Since Monday.com is more user-friendly than asana

Reasons for switching to monday.com

Monday is more user friendly

Adriana Henriquez

Financial Services, 501-1,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A Flexible Platform

Monday.com has been a great help in streamlining our daily workflow. We appreciate its flexibility, intuitive UI, and the amount of customization available.

PROS

Monday.com has made it much easier for our team to stay organized and on task. It has enabled us to easily assign tasks, talk about projects, and visualize development progress.

CONS

Though Monday.com is helpful, its current feature set can be somewhat limiting and its mobile app is still need of improvement.

Reasons for switching to monday.com

Monday.com stands out among its competitors by offering an easy way to view and manage team performance. Its Kanban boards and Gantt charts are great tools for organizing tasks, and its reporting tools help us track our progress. In addition, its colorful visual representation of tasks help team members to recall important deadlines with ease and accuracy.

Ayush

Verified reviewer

Staffing and Recruiting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

The greatest and most effective tool for organising everything

Monday helps us to effortlessly communicate with our staff. I also began to make use of team collaboration tools. I could exchange files and papers with my coworkers and view their progress and modifications in real-time. It is beneficial to me to have texts on a certain topic and everything planned.

PROS

Even for someone like myself who is not extremely tech-savvy, the user interface is intuitive and simple to use. I like how the boards can be customised and how you can add other columns like text, date, or checkboxes. It is quite simple for me to arrange myself, change the status, and add various remarks. Sharing a table or dashboard with coworkers or external business partners allows everyone to keep informed about ongoing initiatives. The automation of whole tables is the most effective option provided on Monday.com. Overall, a comprehensive professional application for all corporate Human Resource issues.

CONS

Some simple automation does not exist. I'm confident that this will be addressed in the future. Furthermore, the platform may not be appropriate for teams who want particular capabilities or customisation. It can be annoying to have to convert a column in order to use a certain widget since we may lose some of the benefits of the first column type we chose.

Mohammed Saleh Naji

Verified reviewer

Medical Devices, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

monday make my life easier

Monday.com is a versatile and user-friendly project management tool that offers a wide range of features for team collaboration, task management, and automation. However, it can be a bit complex for new users to navigate and might not have all the features required for some industry specific use cases. Additionally, it can be quite expensive for some teams.

PROS

Monday.com offers a user-friendly interface and powerful collaboration features that allow teams to easily track progress, manage tasks and projects, and communicate effectively. Its highly customizable layout and wide range of integrations with other popular apps, such as Google Drive and Slack, make it an efficient and versatile tool for working with your team.ay.com's automation features and reporting capabilities allow teams to stay on top of their work and make data-driven decisions.

CONS

Monday.com can be complex for new users and might not have all the features required for some industry-specific use cases.

Dulamragchaa

Verified reviewer

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2023

Difficult to manage my departments internal projects without monday.com

Monday.com has allowed everyone on my team , access to an all-round view of our projects, thus leading to more effective management of team projects. Being able to automate repetitive tasks within internal projects , has helped with faster completion of some of our most complex departmental projects.

PROS

Monday.com makes the process of automating projects , to be easily customizable by anyone on my team , without the need of advanced technical knowledge. With a few tweaks and clicks, we have successfully been able to setup sequences of project processes, that work on their own with as little human input as possible.

CONS

I greatly dislike that Monday.com puts major task management features on its highest priced packages. This limits the quality of workflow management , one can accomplish using Monday.coms entry level packages.

taufiqur rhaman

Verified reviewer

Business Supplies and Equipment, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A best tools for task managing and scheduling

A very useful app that help my scheduling, meetings and managing my Project. Overall my experience is trusted and i Love Monday. com.

PROS

Such a mindblowing app. easy to use and nice features. Best app until date for Organizing and managing my schedules, meetings and projects.

CONS

High priced application. Normal users 12$ monthly cost and premium user 36$ monthly costing. I think it’s a too much costing as a user to effort this apps.

Justin

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Great for nonprofit start ups

Monday has allowed us to cost effectively scale our services to meet the demand of our Warriors in need of mental health services.

PROS

The flexibility to build a customized product that fits our needs. Monday allows us to create automations that help communicate and roster clients into services.

CONS

The user interface can get a bit burdensome to make all the automations work.

Reason for choosing monday.com

Monday.com has the flexibility we need to build out our systems while still being HIPPA compliment. This is a very rare combination but luckily, it is at a very attractive price point that allows us to scale our operations.

Reasons for switching to monday.com

We needed automation to organize and communicate with our clients and vendors.

User Profile

Melissa

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

A huge assistance in keeping us on track with our job

As a group, we're making use of Monday.com. I had no idea what to anticipate, but I was pleasantly surprised right away. You should use this program if you want your team to be able to communicate and keep tabs on their progress. You may set up a "dashboard" for each project, assign individuals to each job, set a due date, and so forth.

PROS

Our company made use of Monday.com. I've had a wonderful time with monday.com. Personal and business endeavors alike benefit from my usage of this tool. Using it, I'm able to get things done. Depending on the team's progress, each assignment might be given to one or more persons. It's the go-to tool for getting things done in general since we can do so much more with it.

CONS

When more than two persons (3+) are involved in a project, a payment plan is required. A larger crew means a higher price tag. If you know how to utilize the tool effectively, taking a plan is in your best interest monday.com.

Reasons for switching to monday.com

Very user-friendly program. One of the coolest features is that our staff can utilize it on both the web and mobile devices. Project progress may be monitored from any location, as long as we have an Internet connection. We enjoy it since we can build projects, add team members to work on it, and add tasks to it.

José Miguel

Consumer Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2022

A fresh air for project management tools

A happy comeback for me. With an affordable pricing list, you can get the best essential features to run your business or organization, work in teams or go for a solo adventure. Monday makes easy the creation of flows, at least for me; this was a great addition and works great with the most used tools out there.

PROS

I always believe one of the usual problems you can find in project management suites is their cloned user interface. They think we all need to stay classic to understand how to use one of these tools. Monday breaks that door and launches with a fresh and new type of user interface and experience. You can find the same classic tools, but all with a new look and a new way to create flows in the same app without using external apps (for important actions).

CONS

I have to say I'm a comebacker to this tool. When Monday launched, I was there testing what they could offer, and I was very pleased with the UI and the easy way of using the tool's features. My problem was their pricing table for starters. So, after many months, I returned and checked (after being bombarded by advertising on a social network) if something was different from the beginning. It was a pleasant surprise they were still developing and changed some of the pricing tables.

Reason for choosing monday.com

Similar price but a better UI.

Reasons for switching to monday.com

I was looking for a more integrated solution. In general, that type of solution has a high learning curve; in the case of Monday, you can learn how to do things just by exploring, and if you have experience with tools like Zapier of Ifttt, creating some flows and increasing the tool functionality is easy.

User Profile

Justin

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Might be better if it was called "Friday"

Monday.com was pretty good at what they advertise on their basic features, but as you continued to use the software more and more it became obvious that the advanced workflows and requirements are bit underdeveloped. I'll continue to use Monday and continue to push for new features - I know they are trying and growing and constantly evolving, but I'd like to see Monday.com start to enrich the existing value-add tiers that Im already bought into.

PROS

I love the ease of use for most of their features. They are pretty fantastic with their Ui and Ux (Cx) and they make "Mondays" somewhat enjoyable because the Monday.com experience gives you something to look forward to (if you like organizing your work/life into neat categories, buckets, and reports).

CONS

Everyone has the case of the Mondays on Monday while using Monday. Joking aside, this software is pretty great on the surface. It makes a lot of sense for what they are trying to accomplish and they do a great job. They have Ux down. However, I've really struggled with Monday.com in trying to 'grow' beyond their molds and default workflows. They have a lot of enhanced features (plugins, webhooks, triggers, etc) that certainly make integration easier, but as I got further into the weeds with Monday.com their Ux and understanding of advanced needs became more shallow IMO. To link tasks into higher order buckets (think sub tasks -> tasks/stories -> Epics -> Projects) the entire thing kinda works... kinda doesn't. Understand what they are up against tho - they are struggling to build a tool that meets everyone's needs - I get that - and for me, it didn't always measure up in the ways that make it work for my needs. The base/entry paywall package was already kinda more expensive then other free software (or software being offered by my org) but as I kept wanting to do more and more advanced features I found myself having to pay more and more. It became cost prohibitive for me to continue to try to make Monday.com work.

Reasons for switching to monday.com

Trello is great, but pretty basic compared to Monday.com.

User Profile

Shayla

Verified reviewer

Internet, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Multiple boards can be created by various groups

Work orders that have been completed and those that are still in progress can be saved in the system. Council members are able to read updates without having to get regular email updates. Keeping tabs on my immediate team's daily workload and expected workload. Anyone who is suffering and needs more support or time, or who is short on work, may be easily identified.

PROS

It's the most user-friendly tracking tool available. Especially when teams are spread out across the globe, updates are almost always instantaneous. works on both Chrome and iOS. The views are simple to grasp and adjust to your own method of working. It's a breeze to get up and running, and it only takes a few minutes to learn and collaborate with your team.

CONS

The timeline feature, one of the nicest features, is not available in the free edition. Some of the integrations are a tad constrained. If you don't handle your email notifications, you'll be flooded.

Reasons for switching to monday.com

Visualizes the actions you need to take to reach your objective in the cloud to help you plan, organize, and track. Makes MS Project Plan appear stale by allowing you to mark tasks off as you go. To avoid unpleasant shocks and inconvenient update meetings, an executive team might benefit from visibility.

User Profile

Mike

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE