All Digital Pigeon Reviews
1-25 of 51 Reviews
Sort by
Tony
Verified reviewer
Law Practice, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
The right tools for that job
It's a fantastic tool I would hate to lose. We've had zero problems with it and our clients like it, too.
PROSThere are so many things I like about DP it's hard to pick one. I suppose I'll choose Value for the Money. DP would be worth it at 2x the cost. Even 3x. (Don't get any ideas DP.)
CONSI have been sitting in this field for 5 minutes trying to think of something I don't like. Honestly. I hate to sound like a shill here, but there's literally not a thing I don't like about it.
Reason for choosing Digital Pigeon
Ease of use #1. Cost #2. We have OneDrive as part of our O365 package and still prefer the Pigeon for sending and receiving. Sharefile has more bells and whistles... It's also at least 10x the price. For simply sending and receiving large files to and from clients, there's nothing better.
Vendor Response
Hi Tony Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Carl
Broadcast Media, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
A fantastic way to send, receive, and manage multimedia files
My overall experience is absolutely amazing. Digital Pigeon saves me an immeasurable about of time and spares me from the organizational headache I'd undoubtably have to deal with otherwise. If you work for or own a business that sends and receives media files regularly (even daily, in my case), then Digital Pigeon is a non-negotiable must-have!
PROSI love the quick and easy way to create custom upload links for each of my clients. It gives me a super clean way of providing a reliable file transfer solution to my clients while help me keep all of my files organized. Adding to this, the feedback and commenting features let me guests comment on my work while keeping it all contained within Digital Pigeon. No more searching through emails, chats, text messages, and call notes to make sure I'm staying on track!
CONSIt's possible I've overlooked how to do this, but I wish there were a way to set default sort orders for searches. Similarly, searching for files is usually a multi-step process; I'd love to the search bar become a more robust feature.
Reasons for switching to Digital Pigeon
Digital Pigeon presented much more appealing permissions and organizational features. I also love that I can easily add user accounts with little-to-no setup required from them.
Vendor Response
Thanks for the feedback Carl! Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you.
Replied October 2020
Damien
Broadcast Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Review
It is easy to use and does the job. Also, pigeons are cool.
CONSThe upload size limit is prohibitive and we exceed it monthly
Vendor Response
Hi Damien Thank you for taking the time to leave a review. We also love pigeons. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Clint
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
From the almost Beginning !!!
i shudder to think what we would have done without Digital Pigeon. How would work get processed and approved on a daily basis here at Sandbox.
PROSits ease of use. i am stunned that dropbox and the other file transfer set ups are still around. Digital Pigeon says it all. What takes a while to learn how to use.. Digital Pigeon is intuitive.
CONSCost.... but that should change over the next few years.
Reason for choosing Digital Pigeon
Reliability.
Reasons for switching to Digital Pigeon
To take advantage of the new service being provided.
Vendor Response
Hi Clint Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Glenn
Music, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
best cloud service for music production
very positive
PROSFast, no hassle, great app for desktop and mobile, excellent customer service, based in Australia
CONSnothing negative about this service so far
Reason for choosing Digital Pigeon
good value for a superior and easy to use service
Reasons for switching to Digital Pigeon
Needed more flexibility for large files and liked the idea of using an Australian company
Vendor Response
Hi Glenn Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Josh
Verified reviewer
Media Production, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Indispensable
I originally signed up to Digital Pigeon as a free trial for a project that required me to deliver a very large amount of content over a weekend when I couldn't simply post a hard disk drive to the interstate client. Since then Digital Pigeon has become absolutely integral to how I share my product with clients for approvals and final delivery. The days of mailing around portable HDDs or uploading Unlisted videos onto YouTube are long gone!
PROSRobust, fast and reliable uploads with automatic retry after failure. Customisable landing pages and permissions for individual file shares. The ability to receive files from clients and contributors who may not have a similar file-sharing facility of their own.
CONSI have very few quibbles with Digital Pigeon, however I think that the current lack of flexibility in scheduling when files are to be sent (if not sent immediately they can be delayed, but only in specific increments of 15 minutes or 1, 3, 8 or 12 hours) is a nuisance for me when I would simply like to delay delivery until business hours the following day like I regularly do with MailButler for example.
Reason for choosing Digital Pigeon
Interface, speed, and specific features.
Reasons for switching to Digital Pigeon
Digital Pigeon is a better, private platform with customisable permissions.
Vendor Response
Hi Josh Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Jared
Verified reviewer
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Best file management for clients
I love being able to track views and can follow up when clients haven't watched the job on hand. Being able to send a link to clients to upload files to me is excellent as it takes the stress away from them nor do i have to deal with painful file sending services.
CONSNo downsides really. Its quite a fully functional service that fulfils my clients needs for video review.
Vendor Response
Hi Jared Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Nikolaus
Verified reviewer
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Easy and straightforward in use and implementation
Good and flexible pricing and a great integration of Dropbox make Digital Pigeon a great tool for us when distributing video content to multiple media outlets, linear and digital.
CONSLittle negative to report. Some export functionality would be great to help analyzing use, and an admin ability to disable/hide certain functions could prevent unintended notifications.
Vendor Response
Hi Nikolaus Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Charbel
Verified reviewer
Motion Pictures and Film, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Great and reliable service
Return receipts and activity reports are crucial. Upload speeds are great!
CONSThe search functionality on your sent items does not work well
Reasons for switching to Digital Pigeon
Clients at the time had to login and register to download
Vendor Response
Hi Charbel Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Part of our daily business
I use it daily to send large files. It just works. Big fan
PROSI like that it works without question. I use it via the desktop app and it is super stable. Always fast
CONSInitially the file size limitations. Also, the inability to invite your clients to use your account to send files to you.
Reasons for switching to Digital Pigeon
It was Melbpourne based. It was recommended by colleagues
Vendor Response
Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Patrick
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Digital Pigeon IS a Lifesaver
I have been using Digital Pigeon for over 6 years and I use it pretty much every day to deliver my photography to clients all over the globe. And only today it really did save my behind- I was looking for files I shot for a client 6 months ago in New York and LA, to use on my web site. And you guessed it, some of the files I had achieved on my system had corrupted. Total Panic! But I went back to Digital Pigeon and sure enough, these files had been archived within Digital Pigeon's app. I simply restored these files and downloaded them. Crisis averted. Unbelievable.
PROSThe great thing about Digital Pigeon is that it works .... every time and it makes me money. My clients love the ease of use and they receive files on time every time.
CONSNo. To be honest it is perfect in every way.
Reason for choosing Digital Pigeon
Ease of use and lightning speed. Plus the customer service is simply amazing.
Reasons for switching to Digital Pigeon
Ease of use and lightning speed.
Vendor Response
Hi Patrick Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
James
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Fantastic file management and distribution platform
Fantastic. Had a great troubleshooting session with a qucik response when a caching issue caused a computer to be unable to login, resolved almost immediately. Clients unfamiliar with file transfer overall have no issues handling file through Digital Pigeon, whether receiving or sending, and typically remark to the speed and efficiency of their file transfers compared to other platforms.
PROS- The simple, clean UI allowing an overview of all files - Customisation of how we can brand the platform for sharing content with clients - The speed and reliability of uploads/downloads. We've struggled with other platforms in the past that don't seem to guarantee complete uploads or downloads as well as Digital Pigeon.
CONS- Sometimes adding folders to files can cause ghost duplicated files, it's resolved by resfreshing though. Overall nothing much to dislike.
Vendor Response
Hi James Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Chad
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
Secure and Simple
Getting files to and from our clients has never been easier. The ability to auto generate links to the files we upload provides a simple and intuitive way for our clients to access at their leisure. Also knowing that Digital Pigeon is scanning and encrypting all incoming files provides reassurance that we aren't receiving anything that could endangered our network security.
CONSThe only convenience it seems to be lacking is the ability to download folders within packages rather than either downloading the full package or individual files.
Vendor Response
Hi Chad Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
David
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
FTP on a different level
I work for a printing company and we send and receive files daily, multiple clients, multiple in-house users, we'd tried a number of different demos and even had subscriptions to a few of these but after using Digital Pigeon exclusively now for three years we are very satisfied with their service. After the initial setup, which is very straight forward, this is one of those solutions that just works, notifications, uptime, scheduling, integration with Slack, transfer speeds... never an issue.
CONSI can honesty say there is nothing I have an issue with, I don't remember ever thinking there is something missing or something I'd implement differently.
Vendor Response
Hi David Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Nicholas
Broadcast Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Works when you need it to.....
I originally signed up to Digital Pigeon as a free trial to deliver a very large amount of time critical content when express posting a hard disk drive to the interstate client was not viable. Since then Digital Pigeon has become integral tool in how I we deliver and receive client files.
PROSWorking in TV Broadcast and Movie Production the need to send and receive files securely and reliably is extremely important. The Digital Pigeon system works with all our clients - it doesn't matter if they are part of a "Government Network" or using a "Public Terminal" they are able to send and receive the files when and where they need them.
CONSCost.... but we hope that will change over the next few years - as the services grows.
Vendor Response
Hi Nicholas Thank you for taking the time to leave a review and for your really helpful feedback. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Markus
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2019
Good product
price and feature relation, at least in the old days
CONSall web based, hangs sometimes w the upload which is annoying
Vendor Response
Hi Markus Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. Thanks!
Replied October 2020
Vincent
Broadcast Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Faster than a racing pigeon !
Digital Pigeon is the fastest workflow in terms of sending and sharing information with your clientele.
PROSShortcuts available on selected files when you want to share or send them. No need to worry about drag and dropping. I also like the feature where it clearly shows when someone has opened the message!
CONSSome bugs when you want to delete a bunch of files when creating a mail. For some reason, it only delete files INDIVIDUALLY even when you select a group.
Vendor Response
Hi Vincent Thank you for taking the time to leave a review and for your really helpful feedback - and sorry it's taken us a while to pass on our gratitude. It's really important that we hear from our users so that we can continue to improve our service to you. If there's anything else you would like to feedback to the Digital Pigeon team then feel free to get in touch separately using my details sent with this message. Thanks!
Replied October 2020
Greg
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING: