All Diplomat Managed File Transfer Reviews
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Sean
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Ideal RepliWeb MFT Replacement (Ethically Priced, Enterprise Level Software)
Our client didn't want to be in the position of having unsupported software for too long and it's almost been six months since RepliWeb's End of Life and end of support for that software. We had a great experience from the first initial call. It was refreshing to deal with a team that were honest but confident in their solution. They always had time to answer our questions and would update us about the development of v9.1.
PROSThe PGP Encryption, Automation and Replication capabilities of this software appealed greatly as our client was seeking out a replacement for RepliWeb. The cost for our needs was by far the most competitive within the market.
CONSThe only one thing we can honestly mention is the fact we had to wait for the release of v9.1 to fully move away from RepliWeb but the team at Coviant listened to our needs and requirements and acted swiftly and pushed forward to release this version.
Reason for choosing Diplomat Managed File Transfer
Price and seemed to lack that personal touch.
Reasons for switching to Diplomat Managed File Transfer
Qlik (owners of the Attunity and Repliweb products) announced RepliWeb End of Life to happen on 31st January 2022.
Anonymous
1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Strong Feature Set, Great Value
Kicked the tires with the trial version. Liked what I saw. Liked that Coviant was there every step of the way to answer questions. Customer Support is handled by the company, not outsourced.
PROSCoviant comes out of the box with a standard set of features that meet 90% of your needs. No need to mess with customization (which is often touted as a benefit, but MFT should not be complicated). You can't beat the price, it's super easy to install, and is reliable.
CONSTo date I have had no issues that would qualify as "cons."
Reason for choosing Diplomat Managed File Transfer
Diplomat had all the features I needed at a MUCH more attractive price.
scott
Information Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Excellent customer support & responsiveness
Coviant does a great job supporting their product. That is increasingly rare these days. Of all of the products we use in our enterprise Diplomat is one we can get immediate support for in the event that we have any questions or issues.
CONSOn occasion we find it lacks functionality we require but this is taken into consideration by them for addition into future versions of Diplomast.
Nur Zuhaira
Verified reviewer
Telecommunications, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed July 2022
File transfer and management in easy mode
This software performs an excellent job at assisting with their software. These days, it's becoming increasingly unusual. With Diplomat, we have the most instant access to help with any inquiries or problems we may have. Thanks to the intuitive setup of windows, setting up a program is a pleasure.
CONSTo make troubleshooting any problem easier, several of the supporting functions may need to be upgraded. The log files are lengthy and challenging to decipher. The archiving and cleaning software encountered a problem with file locking. Occasionally, we find it lacking in usability. However, this is considered for future releases from the news I have read.
Wilson
Mining & Metals, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Coviant Diplomat automate Secure file transfer admirably and cost effective option.
We used Coviant Diplomat to send Secure file transfer to Bank and receive back acknowledgment files. With the help from Software Engineer, the initial set up was rather quick. The stabilization period took a bit of time to work through all the different scenarios. Overall, it is a quality and cost-effective option for our purpose.
PROSThe knowledge of the Software engineer and support really helps make the implementation effective & rapid and the support team has superior knowledge and always available when I need it. The software set up screens are simple and fit the purpose. Not too much unnecessary bell and whistle.
CONSSome of the supporting features could be improved to make troubleshoot any issue easier. Log files are long and take a bit to understand. Archiving & clean up utility run into file locking issue.
Fernando
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Diplomat MFT
Helped consolidate all file transfers using various other tools and automate manual activities into one centralized enterprise MFT. Support has been outstanding with product.
PROSEase of use, supports many protocols and helps automate routine tasks
CONSIncluding a web interface would add more value in lieu of installing client on different machines
Kyle
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Diplomat Review
Very easy to use, great customer service, and does everything we need it to do.
CONSEverything is as expected. I do not have anything that I dislike about the product.
Reason for choosing Diplomat Managed File Transfer
A business associate has used this product before and recommended it. It's exactly as she said.
Murry
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
My quick review
once setup the jobs hardly need managing
PROSSFTP and Ftp are used most by our organization
CONSI aquired admin role after previous admin left company and depend highly on support which has been wonderful
Reason for choosing Diplomat Managed File Transfer
Previously chosen by previous co-worker
John
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Managed file transfer software at a reasonable price
We're using Diplomat to move PGP encrypted payment files to various banking providers using SFTP.
PROSNice browser interface. Templated workflows to simplify SFTP and PGP automation. Best priced solution for the functionality provided.
CONSNo features that we need are missing at this time.
Anonymous
1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Powerful Program!
This software allows me to sleep at night, trusting that all of the files I send with sensitive information will be secure!
PROS- Ease of use - Efficient - Adapts to different industries - Friendly team
CONSThere is nothing to dislike about this software.
Dennis
Non-Profit Organization Management, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Easy to Use; Great Customer Support
we are using the application to transfer ACH files to the banks
PROSease of implementation and the great support we got from Coviant
CONSUser interface can always be improved but is ok for the price. Simple straight forward.
Reason for choosing Diplomat Managed File Transfer
we look for a simple , low cost application to solve a specific problem. works well with the banking industry