Dropbox Business vs IDrive

RATING:

4.53

(21070)

Dropbox Business has 21070 reviews and a rating of 4.53 / 5 stars vs IDrive which has 530 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (21070)
4.56 / 5 (530)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 31, 2023
January 17, 2023
Pros/Cons
  • Pros

  • Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.
  • This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.
  • Cons

  • Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.
  • I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.
  • Pros

  • I like that iDrive is affordable and does not backup only certain types of files based on your tier of membership.
  • Drag and Drop facility is easy to use and helps to manage the files very easily. Features of IDrive backup is great, and the search function is helping in searching through a large set of files.
  • Cons

  • Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
  • Tech support was no help in retrieving the files. Overall, the program feels constrictive, frustrating, and difficult compared to other cloud storage I've used.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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