# DropSecure Software Reviews, Demo & Pricing - 2026

> Review of DropSecure Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/file-sharing/dropsecure-profile

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DropSecure

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Overview

# DropSecure 2026: Benefits, Features & Pricing

Wondering if DropSecure is right for your organization?

Our File Sharing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

DropSecure

4.9

[(28)](https://www.softwareadvice.com/email-security/dropsecure-profile/#reviews)

Pricing

Starting at $12.00 per month

### About DropSecure

DropSecure’s military grade end-to-end encryption is enabled using randomly generated AES 256-bit symmetric keys on your computer. Every new file version saved on the DropSecure platform automatically regenerates a fresh encryption key.

Your download links are protected at all times—for registered and unregistered users alike.

Every recipient is verified before allowing access to download the files via 2-Factor Authentication.

DropSecure uses ‘public key cryptography’ to protect assets for registered users. Each registered user receives a pair of public and private keys. Data sent to a registered user is always encrypted using their public key. The private key is encrypted using a strong BCrypt password hash with an AES-256 symmetric key before being stored on our servers.

Wondering if DropSecure is right for your organization?

Our File Sharing Software selection experts can help you in 15 minutes or less.

## DropSecure User Interface

## Popular DropSecure Alternatives

Main Product

DropSecure

4.9

[(28)](https://www.softwareadvice.com/email-security/dropsecure-profile/#reviews)

Ratings Breakdown

-   4.86Ease of use
-   4.68Value for money
-   4.82Customer support
-   4.68Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/)

4.8

[(28512)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.72Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17583)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/)

4.5

[(12733)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.37Value for money
-   4.21Customer support
-   4.37Functionality

Pricing

Starting at $1.99 per month

Get Price

Alternative Product

[LimeWire](https://www.softwareadvice.com/product/525185-LimeWire/)

4.8

[(449)](https://www.softwareadvice.com/product/525185-LimeWire/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.50Value for money
-   4.57Customer support
-   4.69Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[Dropbox Business](https://www.softwareadvice.com/file-sharing/dropbox-profile/)

4.5

[(21694)](https://www.softwareadvice.com/file-sharing/dropbox-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.32Value for money
-   4.26Customer support
-   4.44Functionality

Pricing

Starting at $11.99 per month

Get Price

## DropSecure Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Basic

$12.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## DropSecure Features

-   Popular features found in File Sharing
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Content Management
    
    Document Storage
    
    Drag & Drop
    
    Encryption
    
    Mobile Access
    
    Real Time Synchronization
    
    Search/Filter
    
    User Management
    
    Version Control
    
-   More features of DropSecure
    
    Activity Dashboard
    
    Activity Tracking
    
    Audit Trail
    
    Authentication
    
    Collaboration Tools
    
    Customizable Branding
    
    Email Management
    
    File Management
    
    File Transfer
    
    Messaging
    
    Real-Time Notifications
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Secure Data Storage
    
    Single Sign On
    
    SSL Security
    
    Tagging
    
    Two-Factor Authentication
    

## DropSecure User Reviews

Overall Rating

4.9

Ratings Breakdown

5

93%

4

7%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.8

Functionality

4.7

Have you used DropSecure and would like to share your experience with others?

Mattias G.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used weekly for less than 2 years

Reviewed August 2021

Intuitive, reliable data exchange / collaboration solution comes with excellent customer support

5

DropSecure allows for quick and secure data exchange with our customers. The team behind DropSecure is very friendly and competent.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Companies do restrict access to files sharing sites for security reason, which makes data sharing quite difficult. DropSecure is accessible by most of the customers we are dealing with. The team behind DropSecure was willing and capable to make required adjustments in short time.

Cons:

Company IT security settings blocked the site despite fulfillment of all security requirements.

Reasons for switching to DropSecure

Approval process for non-registered Exostar user very time consuming.

Vendor Response

Mattias, thanks so much for the excellent review. I am looking forward to having an opportunity to work with you again!

Replied August 2021

Read More

MD

Mani D.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Must have for Accountants!

5

From signing up to receiving documents , it took us under 10 minutes. Its great that we can customize it to our branding. With 2FA feature on all user logins, folder creation, activity monitoring and easy user interface , it was a no-brainer. To top that , cust support has been amazing.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Highest level of Encryption level and ease of use

Cons:

Nothing at the moment. I believe the more we use this software , we will end up with a "wish list" which we will communicate with DropSecure account management team.

Reasons for choosing DropSecure

In Australia, laws prohibit exchange of personally identified information over email. Tax File Numbers specifically and other ID's. Being a tax firm and recently introduced stricter laws, we needed something simple, cost effective , secure and easy to use. DropSecure checked those boxes.

Reasons for switching to DropSecure

Ease of use and pricing. We wanted clients to use it. We did not want clients to see 3-4 different screens, create accounts etc. just to upload one single document! DropSecure is simple yet powerful. They nailed it.

Read More

GL

Gabor L.

Verified reviewer

Computer & Network Security

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed March 2023

Outrageous customer service

5

After having signed up and filled in my company details too, I got an invoice issued to my own name (not the company). This started a problem that is apparently unsolveable. I wrote multiple polite emails both on chat and in email to ask for a corrected invoice for my company name. In the beginning, they replied. After having chatted with them, they asked me to write the same in email (why is there a chat then??). I wrote an email, they sent a link to some kind of an issue tracker website where I could not log in, my normal credentials did not work, password reset did not work, I'm pretty sure I didn't even have access to that issue tracker. I asked about this in email, never got any reply. Then I sent another inquiry, again, no reply at all. I STILL NEED A CORRECT INVOICE for legal compliance! Chatting is useless, also I'm now ignored in emails too, though up until recently I was patient and polite. Enough of that. While the service might be good technically (or not, actually, we cannot tell as there are no 3rd party assessments available), this level of incapable and/or unwilling customer service is totally unacceptable. I would cancel my subscription, had it not been paid for the year, and also that would still not solve my issue as my company spent the money, I NEED AN INVOICE.

Ratings Breakdown

5

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

The service works fine, lacks some convenience features, but it was ok for relatively secure file sharing.

Cons:

Their so called customer service is a bad joke.

Vendor Response

Hi Gabor, we are sorry to hear that you had trouble getting the correct invoice. We hope that we have since resolved the issue and you are currently happy with DropSecure for your secure file storage and sharing requirements. We would love to hear more about what we can do to serve you better.

Replied March 2023

Read More

RM

Rosanne M.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2022

Best customer service I have EVER experienced

5

The customer service is amazing. Although the chat said someone would get back to me within 48 hours someone got back to me within one minute the first time I needed help. The second time was late on a Sunday night and I got a response within 2 minutes. I tried the free trial for about two hours and was sold on it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I work with sensitive personal information and want to protect my clients from identity theft. Providing them a secure link to upload their information is critically important . Drop secure provides a link and then notifies me when my clients have uploaded their documents.

Cons:

I was hoping to rename documents but that feature is not yet available.

Reasons for switching to DropSecure

It didn't feel secure to me. My clients had difficulty with it. My clients are extremely happy with this service.

Vendor Response

Hi Rosanne, really appreciate your wonderful feedback. We will look into the feature of renaming documents. If you need anything else in future, please do not hesitate to contact us.

Replied March 2022

Read More

RS

Rick S.

Verified reviewer

Financial Services

Self-Employed

Used daily for free trial

Review source

Reviewed November 2022

Super Easy!

5

Super easy and efficient!!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The most notable thing, my clients do not need to create an account or download anything. Drag and drop!....

Cons:

Integration was easy. A desired feature that would be nice is having email reminders set to go out for X number of days when requesting documents. This is still awesome though!

Reasons for choosing DropSecure

Ease of use.

Reasons for switching to DropSecure

DropSecure is very easy to use for my clients which means I get what it is needed much faster so I can move forward.

Vendor Response

Thank you very much Rick for the outstanding review. Do spread the word about us to your friends and colleagues

Replied December 2022

Read More

FM

Felix M.

Verified reviewer

Human Resources

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Most User-Friendly Affordable Secure Document Sharing

5

I have had an amazing experience. I highly recommend this software for anyone that deals with sensitive information such as banking, tax returns, medical records, payroll records, insurance records, government records etc.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I have been using DropSecure since 2019, and prior to that I had tried several other file sharing services over the last decade or so. As of this writing, I have to argue that this is the BEST I have ever laid my hands on. I have used expensive tools/applications for transferring files back and forth between my company and clients. DropSecure is amazingly easy to set up, easy to use, easy for the recipient to download their file and most importantly, very affordable. I have not needed a lot of tech support, but the 2 or 3 times I reached out, I was met with nothing but pleasant people willing to go the extra mile to make sure you got all the help you needed. It is worth noting that DropSecure is so easy that chances of needing tech support are very minimal.

Cons:

There is nothing not to like about DropSecure. It is an excellent choice.

Reasons for switching to DropSecure

Cost, support and user experience

Read More

SV

Samudra V.

Verified reviewer

Computer Networking

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

Great value for money and ease of use for a secure communication software

5

Secure communication and sharing of encrypted files.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use, security, end to end encryption, cost effective.

Cons:

Not much. It does what it is supposed to do.

Reasons for choosing DropSecure

Cost effective and easy to use.

Reasons for switching to DropSecure

Cost effective and ease of use.

Vendor Response

Thanks Samudra for the wonderful review. We are glad to have you as our valued customer.

Replied August 2021

Read More

TP

Tyler P.

Verified reviewer

Financial Services

Self-Employed

Used daily for less than 12 months

Reviewed January 2022

Awesome Secure & Easy-to-Use File Sharing Service with an A++ Support Team!

5

I had a unique situation where I got married and legally changed my name. I use my URL on a daily basis, and changing the URL from my old name to my new name would cause the old link to break and no longer work. I submitted a support ticket to see if there'd be a way to create a new URL and allow the old link to continue to work. Their engineering team quickly worked on a solution. Thank you for all of your help (especially \[SENSITIVE CONTENT\])! I'm a very happy customer!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The web interface (both on the admin and user end) is very easy to use.

Cons:

More integrations with other apps. Otherwise, I'm very happy with the software.

Vendor Response

Hi Tyler, thanks so much for the wonderful review. I am glad we were able to solve your quickly. In future please do not hesitate to contact us for any other questions/suggestions.

Replied January 2022

Read More

MH

Megan H.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 6 months

Reviewed August 2021

Excellent value and extremely easy for clients

5

Drop Secure and their engineers have been helpful and prompt, and implementation was a breeze.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

My absolute favorite thing about this product is the ease of use on the student end. Not requiring a log in has really increased the number of documents we are able to successfully collect.

Cons:

I think that not having a system of cataloguing by name, e-mail, etc., makes it hard to refer back to something received previously, but I think for the price that would honestly be too much to ask.

Reasons for switching to DropSecure

We ended our contract with Blackboard student services and therefore lost this functionality but needed to be able to securely receive documents. This was the absolute best and most affordable option.

Vendor Response

Thanks so much for the thoughtful review and feedback. We are working on an easier way to catalog the received emails. Will be in touch with you to see if we are able to accomplish your requirements.

Replied August 2021

Read More

CB

Caitlin B.

Verified reviewer

Accounting

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed December 2022

I like it!

5

So far so good. Only been using it for about a month but seems to work seamlessly on a computer. Customer Service is amazing, they worked with me and my branding as a single user!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

No-knowledge encryption is great! I know that I am securely sharing files

Cons:

Not mobile friendly, would be better if clients were able to easily access docs via their phone

Reasons for switching to DropSecure

Needed more secure way to share files

Vendor Response

Thank you Caitlin for the great review. We are happy to have you as our valued customer and are looking into your enhancement suggestion.

Replied March 2023

Read More

Showing 1 - 10 of 28 Reviews

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## DropSecure Popular Comparisons

[Google Drive vs DropSecure](https://www.softwareadvice.com/email-security/dropsecure-profile/vs/google-drive/)[Google Workspace vs DropSecure](https://www.softwareadvice.com/email-security/dropsecure-profile/vs/google-workspace/)[OneDrive vs DropSecure](https://www.softwareadvice.com/email-security/dropsecure-profile/vs/microsoft-onedrive/)[LimeWire vs DropSecure](https://www.softwareadvice.com/compare/270321-dropsecure/vs/525185-LimeWire/)[Dropbox Business vs DropSecure](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/dropsecure/)

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