Quick deployment of a cloud based, secure/encrypted eFax solution.

While faxing is quite antiquated, the healthcare industry has not yet widely adapted a replacement. Until then, this seems to be the next best thing.

Obviously it does integrate well, it's basically pretty easy to use (if you can operate a regular fax machine, you can run eFax), and it's been around a while.

Overall, there is no other option than eFax. The ease of use and the convenience it provides is priceless.

Felt I was double billed during sign-up process because I was charged to get a local phone number.

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

They kept my credit card info and just continued to bill me each year, ignoring my requests to cancel the service and without my permission. After 45 minutes on the phone and a chat with the manager.

We changed after getting consistent complaints from clients and other providers that they're faxes were not going through.

Needed a virtual fax system that allows our virtual practice administrators to check inbound faxes and allow our clinicians to send outbound faxes without having to buy equipment for our 15 offices.

It works flawlessly, and I've been extremely happy with the reliability of the service.

That faxes are very easily accessible, easy to download and then put in patients charts. It is also very easy to send faxes and keep a contact list.

I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

I love this product, I will forever be a customer.

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

It is very reliable and secure. Easy to receive faxes via email, so no need to wait by a fax machine to receive sensitive documents.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

We were able to integrate eFax in to a web app quickly and easily, and draw out received files without a lot of hassle.

We even lost a referral source due to their exhaustion with us not getting their referrals and records.

It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

It has been extremely difficult to cancel the service.

There appears to be no way to on the site cancel the trial. So send an email requesting the cancelation of the account no response.

They continue to bill your card after you WRITE them to tell them to cancel.

This software allows our company to communicate with our clients in the clinical community and ensure our patients private information stays private.

From time to time sending fails, don't know the reason. I also miss better notifications about received faxes.

The eFax system is intuitive, robust, and decently affordable given its attributes.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. 

Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sensitive information in a manner that aligns with regulatory guidelines. 

Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. 

eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. 

eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. 

eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world.


LongDescription

Document Templates

Document Storage

HIPAA Compliant

Digital Signature

Electronic Signature

Automated Routing

Full Text Search

FoIP

Template Management

Self Service Portal

Contact Management

Audit Trail

Compliance Management

Electronic Faxes

Email to Fax

Encryption

Whitelisting/Blacklisting

Email Management

Alerts/Notifications

Reporting & Statistics

Fax Management

Fax to Email

Delivery Tracking

Contact Database

Monitoring

Tagging

Secure Data Storage

Purchasing & Receiving

Archiving & Retention

Third-Party Integrations

Multiple User Accounts

Search/Filter

30-day free trial, credit card required.
Plus: £11/month or £110/year - send 200 pages and receive 200 pages.
Pro: £16/month or £160/year - send 300 pages and receive 300 pages.
Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

eFax

In Person

Webinars

Documentation

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Commenting/Notes

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Activity Tracking

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Scheduling

Offline Access

Multiple Projects

File Transfer

Email Templates

Version Control

Notes Management

Booking Management

Mobile Access

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Video Support

Customization

File Sharing

Multi-User Collaboration

Data Visualization

Reminders

Event Management

Multiple Format Support

Chat/Messaging

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Reporting/Analytics

Remote Access/Control

Appointment Management

Video Conferencing

Video Streaming

Task Progress Tracking

Microsoft Outlook Integration

Task Management

Live Chat

Document Management

@mentions

Document Generation

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

eFax vs Microsoft 365

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons