About ExaVault Cloud FTP

Secure Cloud FTP platform trusted by companies from Adobe to Zillow. Instant setup for manual and automated transfers, full web interface, direct FTP, FTPS and SFTP support. We're evolving FTP -- supporting open standards, but adding easy web management running on enterprise-grade infrastructure. Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft. Our platform provides tons of capabilities including: - Full FTP, FTPS and SFTP support, with SSH key support for passwordless logins. - Detailed logs for audit and compliance. - Enterprise-grade security with annual compliance a...
ExaVault File Manager
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ExaVault Cloud FTP Reviews

Overall Rating

4.79

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 38 reviews

User Profile

Scott

Verified reviewer

Company size: 201-500 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2020

Excellent features, great value and pricing models, simple for end users.

We use Exavault for many things, but mostly general purpose file sharing. Unlike the "box"-type alternatives, Exavault does not nag users to sign up for an account or download software. We have complete control over what type of experience a recipient has -- whether it be just click on a link to download, enter a password, enter an email and password, etc. This can be set by share.

Pros

User management and permissions are simple but flexible. Training end users is minimal or not required - the UI design is clear and a joy to use. We've used Exavault for over 10 years and they are regularly updating and improving the system. It also works with traditional FTP / SFTP, which is important for some integrations.

Cons

None really, this is a solid product and I recommend considering it.

Stephen

Company size: 2-10 employees

Industry: Market Research

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

ExaVault value and multiple Integration options were a

The ability to use ExaVault's web-based interface provided a professional UI to our customers without neededing to stand up a SFTP server of our own or pay for the relatively expensive AWS SFTP service. Also, ExaVaults WebHook/API enabled customer actions in the ExaVault web UI to trigger long-running business processes (step functions) in AWS allowed our dev team to focus on custom customer-specific capabilities. We have not yet white-labeled ExaVault but we will when it becomes a priority. Tech support - when needed - was always quick and effective too.

Pros

While the value of ExaVault was an important aspect, we really liked the simplicity of the solution and the ability to deeply integrate the service into our business process through the available API.

Cons

We would have liked just a couple more user accounts at the lower tier. For the first 4-6 months of use we needed just one or two additional user accounts but were required to jump up to the next tier to get them.

Reasons for choosing ExaVault Cloud FTP

We chose ExaVault over price (inexpensive entry tier), features (web hooks, API) and realized early on that support was exceptional.

Reasons for switching to ExaVault Cloud FTP

AWS Transfer for SFTP was very costly and though it's marketed as a SaaS offering ti still required some administration - something we didn't want to deal with.

Dave

Company size: 11-50 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

October 2022

Underhanded price changes.

We used it infrequently.

Pros

Not much - I was able to create shared folders with others, That was a plus.

Cons

Price continued to climb and we unknowingly were charged 3,000.00. We are done! I noticed that Bill had the same complaint. Lesson learned. I'm sure there are other services out there that operate with a level of honesty. Avoid this company.

Reasons for choosing ExaVault Cloud FTP

Search on the internet.

Gary

Company size: 11-50 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

Excellent FTP service with more features you would think for the price.

Moving to ExaVault was seamless, extremely easy to onboard 50 users, and fantastic over the course of our two-to-three years of using the service. No user complains about the service at all - which is a testament of its quality and ease-of-use!

Pros

The GUI, the fast file upload, the folder sharing and protections, and SFTP features are excellent. The price point for our plan is fantastic considering the quality and amount of features available. Transmission speed, connections, and bandwidth allowances are generous and appropriate.

Cons

The expiration dates for files/folders are not always intuitive. In one situation the fileshare link expired sooner than we would have liked. In other cases, users forget to flag files for deletion and the space utilization sometimes grows without control. I have not found easy ways to increase capacity, so I cannot speak to pricing for additional storage space.

Reasons for switching to ExaVault Cloud FTP

We had been using a so-called best-in-class provider for years, and found bandwidth limitations and size quotas unreasonable and terribly expensive to scale up. It was also a clunky, old-school interface and not at all user-friendly to administer and deploy.

Stu

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2021

HR/Payroll/WFM Consultants

Ability to share data with clients/partners securely and not use email.

Pros

We implement HR/Payroll solutions from UKG and use Exavault extensively during the implementation process for secure transmission of sensitive data between members of the project team. We give access to client data to our clients and they quickly become adapt at uploading/downloading information. This allows us to remain compliant with both ours and the client security requirements.

Cons

We look forward to the ability to archive users- as we complete a project we revoke the client access and delete their data. We can't archive or remove the users. Another level of access control would be helpful - right now you grant access to a single node of the directory structure- in our case a client - or all. We ideally would be able to grant an individual consultant rights to the clients that they are working on without giving them access to all.

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