We use Exavault for many things, but mostly general purpose file sharing. Unlike the "box"-type alternatives, Exavault does not nag users to sign up for an account or download software. We have complete control over what type of experience a recipient has -- whether it be just click on a link to download, enter a password, enter an email and password, etc. This can be set by share.

User management and permissions are simple but flexible. Training end users is minimal or not required - the UI design is clear and a joy to use. We've used Exavault for over 10 years and they are regularly updating and improving the system. It also works with traditional FTP / SFTP, which is important for some integrations.

None really, this is a solid product and I recommend considering it.

The ability to use ExaVault's web-based interface provided a professional UI to our customers without neededing to stand up a SFTP server of our own or pay for the relatively expensive AWS SFTP service. Also, ExaVaults WebHook/API enabled customer actions in the ExaVault web UI to trigger long-running business processes (step functions) in AWS allowed our dev team to focus on custom customer-specific capabilities. We have not yet white-labeled ExaVault but we will when it becomes a priority. Tech support - when needed - was always quick and effective too.

While the value of ExaVault was an important aspect, we really liked the simplicity of the solution and the ability to deeply integrate the service into our business process through the available API.

We would have liked just a couple more user accounts at the lower tier. For the first 4-6 months of use we needed just one or two additional user accounts but were required to jump up to the next tier to get them.

It was great historically, but the pricing games leave a bad taste in my mouth. Any vendor that raises their price 6-12x without proper communication and warning is going to be permanently fired.

Ease of receiving files. Historically reasonable pricing (NOT ANYMORE).

They have raised the price from $20 a month in 2019 to $540 a year in 2020 to $960 a year in 2021 to $3000 a year in 2022. All of this was done without notification or contract signature. CAREFUL what you sign up for with Exavault.

Moving to ExaVault was seamless, extremely easy to onboard 50 users, and fantastic over the course of our two-to-three years of using the service. No user complains about the service at all - which is a testament of its quality and ease-of-use!

The GUI, the fast file upload, the folder sharing and protections, and SFTP features are excellent. The price point for our plan is fantastic considering the quality and amount of features available. Transmission speed, connections, and bandwidth allowances are generous and appropriate.

The expiration dates for files/folders are not always intuitive. In one situation the fileshare link expired sooner than we would have liked. In other cases, users forget to flag files for deletion and the space utilization sometimes grows without control. I have not found easy ways to increase capacity, so I cannot speak to pricing for additional storage space.

Ability to share data with clients/partners securely and not use email.

We implement HR/Payroll solutions from UKG and use Exavault extensively during the implementation process for secure transmission of sensitive data between members of the project team. We give access to client data to our clients and they quickly become adapt at uploading/downloading information. This allows us to remain compliant with both ours and the client security requirements.

We look forward to the ability to archive users- as we complete a project we revoke the client access and delete their data. We can't archive or remove the users. Another level of access control would be helpful - right now you grant access to a single node of the directory structure- in our case a client - or all. We ideally would be able to grant an individual consultant rights to the clients that they are working on without giving them access to all.