The overall experience is good, although the install and configuration is clunky, for example you have in the FileCloud Panel (which you use only once) a list of the services and frameworks you need to launch. So without knowing anything if you click them in order from top to bottom, they are not going to work... You have to go to the Customer Portal, to the documentation area, to find that the correct order is not from top to bottom, but 3,1,4,2 (order from top to bottom but different installation order) to get it right, while they could have just ordered them in the correct launch order to begin with or add an easy setup with 1 button to get everything launched in one hit, and then have an advanced setting with more granular control... Another thing is this product is built on top of a previous product called TONIDO, which was their previous generation of clouded drive and storage... so a lot of configuration files still use the word Tonido around and it can get confusing some times. But since I got the $10 product

I liked that I was able to setup a "Google Drive" like experience in my home for my family and some of my work, that was easy to setup and offered everything I needed for 10 bucks /year which I can't really complain about...

The community version is limited in a lot of customization options, that when you think about it, sounds as overkill from their part. I can't modify the way it looks or feels or add my own logo because those features are behind the $4/month/user FileCloud Standard (which in my case I would have to play $24/month or $288/year to use pretty colors or a drawing from one of my kids as a logo... Another thing I dont like is how their licensing is tied to your domain, but they take it very literal so if your domain runs on port 1234, if you dont include mydomainname.com:1234 and the license is mydomainname.com then the license wont work...

We had a requirement to have an on premise solution for an enterprise file sharing and sync program. From the onset of discovering Filecloud, the experience has been great. We were able to do a couple of demo's with their technical team via webinars. Once we decided to proceed to the next step, we were able to download a fully functional version and had help to get it setup exactly how we needed it with a nice long trial period. Technical support was available whenever we needed it, but most of the time it was not needed because of their fantastic knowledge base of articles that are complete with pictures at every step and every detail of the product. We have been using the product since version 18, and every full release brings new features and speed. Most of these are customer driven via their community page. It's great to have a company listen to their customers and then give them exactly what they asked for.

The ease of use of the product is one of its greatest pro's. The webpage and mobile phone apps are nearly identical and incredibly easy to use. Intuitive is a word used a little too much, but it describes FileCloud perfectly. Our Employees were able to adapt from a different product with minimal training. As products like this are normally used to share large files, too big for email, FileCloud knocks it out of the park with their Outlook Add-In, putting access to user's files exactly where they need it. The sync app provides further OS integration as it is integrated into File Explorer on a PC or the Finder on MacOS allowing users to use their FileCloud files, wherever they are, no matter what level of connectivity they have. The fact that the solution is on our servers, behind our security allows us to fully control our data.

We maintain this solution on premise so it would be nice if FileCloud could add data deduplication to help us save some storage.

In principle, a good product but as mentioned somewhat flawed.

Easy to use and quickly integrated.

The many little mistakes that sometimes make life harder for us. Search function which does not work properly. Data which is not properly backed up for whatever reason. New functions which are not really well thought out. Example DesktopEdit, data is locked but then not unlocked, etc.. The collaboration as in Sharepoint or other comparable products is missing here. Is a pity would enhance the product even more.

Workflow automation save us dozen of days and the enterprise file sharing is very cool, it works very well. Its user experience is very good

Its a little bit expensive than other tools, but, it works very well

We initially hosted FileCloud on our own server, but moved to FileCloud online about 18 moths ago. Like all software, it breaks occasionally. Unlike many, the support is fantastic, not only quick and responsive, but when they tell you how to fix the issue and you've no idea what the words mean, they'll just remote in and fix it for you. Overall, I can't fault FileCloud

White label. Different user types Integration in to Windows explorer.

I'm struggling to think of things here, I'll come back and change this if I think of any.