FileCloud vs RingCentral Video

RATING:

4.64

(207)

FileCloud has 207 reviews and a rating of 4.64 / 5 stars vs RingCentral Video which has 364 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (207)
4.43 / 5 (364)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 19, 2023
January 27, 2023
Pros/Cons
  • Pros

  • All security concerns we had are satisfied by the solution and it also helps not having to maintain the infrastructure.
  • I like that FileCloud is secure and very easy to use.
  • Cons

  • Tech support is weak and incompetent. They respond non-regularly, with delays and zero useful information.
  • The FileCloud Drive software has had issues. Setting up authentication and importing users is a pain.
  • Pros

  • RingCentral Video offers a fine conferencing tool to help you connect with others. A client of mine uses this as their main conferencing tool.
  • Plus it gives me the ability to share my screen and take control of the screen. The video and audio quality have always been good.
  • Cons

  • I think it's a little confusing since so many screens pop up when you first login. I think it takes some time to get used to.
  • It's very confusing when signing up new staff as it appears you will be charged at the beginning of the process.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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