All Filemail Reviews

1-25 of 41 Reviews

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Stephen

Graphic Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Easy to use and comprehensive

Excellent software. Does what it says it does.

PROS

I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server.

CONS

No negative aspects at all. It works seemlessly.

Reason for choosing Filemail

None allow for Custom Fields and all are very much more difficult to work with.

Reasons for switching to Filemail

WeTransfer doesn't allow for custom form fields.

Jacob

Media Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Fast, Reliable and cheap!

PROS

I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail.

CONS

Download speed for the receiving part could be faster, but is acceptable.

Reason for choosing Filemail

Speed and filesize

Reasons for switching to Filemail

Filemail is faster and supports larger files.

Michael

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2022

My 0pinion about filemail

Average

PROS

Ease of use of filemail desktop application

CONS

The rate of transfer is most of times 8low then calculated by the software.

John

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Flawless service at a great price.

Great pricing, flawless service.

PROS

It works flawlessly and I can request content and send content without extra charges like Dropbox.

CONS

nothing... It is complete. What more can I say?

Reason for choosing Filemail

Price and being able to use it without restrictions unlike Dropbox.

Reasons for switching to Filemail

Dropbox couldn't do requests as needed without extra charges.

Claus

Media Production, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Easy, fast and reliable.

I love it. So easy to use. Fast and most important. Reliable!

PROS

It’s so easy to use, even due my clients whom are not computer and software interested or minded.

CONS

It’s a bit complicated as a non programmer or computer minded individual - as me, to implement it on my website.

Reason for choosing Filemail

Price, easy to use.

Reasons for switching to Filemail

File sizes was bigger. Better layout. Faster support response.

Doron

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Decent price for good features

We use this service on an almost daily basis for various needs involving external parties (festivals, post houses, distributors etc), often times for 100-200 GB sized. We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services.

PROS

- No limit on file sizes - a decent Windows desktop app with (optional) auto-download feature (this to me is the most important feature) - ability to control/edit all sent items (add/delete files, change expiry date etc) - notification when item is downloaded - decent and flexible pricing (price is set in 1 TB increments, which means you can add or remove storage at will) - good storage management features (search/filter etc)

CONS

- no local servers around Israel (which means downloads are sometimes very slow) - cannot login from more than 1 Windows desktop clients (once someone logs in from another computer, except for via website, instances in other computers are automatically disconnected). - no dark mode - UI is not great in web and desktop client, but is still decent.

Patrick

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Filemail is a great service

PROS

The ease of use. Price point is great as well as the customer service but I never really have to use as service is fantastic

CONS

Longer than three months to never is a wide range

Reason for choosing Filemail

The ease of use and my client feedback was positive

Reasons for switching to Filemail

Looking for better service

Dan

Broadcast Media, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Very dependable product

Very good experience. I've not had to reach out much but when I did the support was very helpful.

PROS

Software is easy to use. Support is quick and helpful.

CONS

Would like to retain a text logo of files received and or delivered

Reason for choosing Filemail

Cost and efficiency.

mike

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

I love the program. It's pretty amazing.

I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box.

PROS

Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files.

CONS

When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great.

Reasons for switching to Filemail

They stopped their free tier.

Dave

Media Production, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Great Software for Large File Transfer Management

Great - very helpful for coordinating content delivery uploads on a worldwide basis

PROS

Ease of Use, Storage Options. Great - very helpful for coordinating content delivery uploads on a worldwide basis

CONS

The Mac Store App is a little buggy and crashes from time to time.

Carlo

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Ottimo

molto buona

PROS

Posso inviare più file insieme, molto utile

CONS

ho avuto alcuni problemi con l'upload...

Reason for choosing Filemail

perchè avendo la fibra va molto veloce e molto stabile

Armando

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Always improve on speed

Very satisfactory, a true realiable service.

PROS

Is reability, in 5 years we have only 3 or 4 fails. The security, the reports of downloads, where and when it occurred. The only problem sometimes is its velocity, I don’t know if this is because overload on its servers or the Internet traffic because we always try to have a realiable speed.

CONS

The upload speed is what we most liked to see improved.

Marek

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great value for great money!

In my three years experience with Filemail, I would recommend it to everyone, especially in NGO/culture industry, as it's a perfect equivalent for much more expensive data transfer solutions!

PROS

Ease of use and uploading via web browser are perfect in our environment.

CONS

Sometimes transfer speed is dropping a bit, but it's not a huge issue.

Reason for choosing Filemail

Low costs and transparent pricing.

Christian

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Best overall for professional use

PROS

The price is unbeatable considering the innumerable potentials of filemail in comparison to its rivals.

CONS

sometimes, on certain systems, upload and download speeds seem limited. but it probably depends on other factors not attributable to filemail which in general is fabulous.

David

Music, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Filemail in music/video production

PROS

Large file sizes are sent easily and quickly to artists at the end of the recording session. They download later, and the job is finished.

CONS

The contact list doesn't seem to integrate with my gmail contacts.

Reasons for switching to Filemail

Large file sizes are possible with Filemail.

Karl

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

I've looked around and I continue to rely on FileMail almost daily

I transfer files to clients on a daily or weekly basis and have never had a client complain or fail to download the files.

PROS

Super-easy to use, a great value and is very reliable. The support via chat is very prompt and professional. The native Mac app is very good and has been a joy to use. Also, I love being able to pause uploads when it's convenient for me.

CONS

I have no problems with FileMail. The app received some updates that fixed a few bugs ( I don't recall what the bugs were).

Reason for choosing Filemail

The native app is so superb that I was not willing to use other native apps that are not as good, and I am not interested in web-only products.

Matic

Motion Pictures and Film, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Fast and reliable

PROS

Easy to use, fast and reliable. Ability to set date of expiration.

CONS

Once there was some downtime with the site (only once in 5 years). Download link is too long.

Cornelia

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great help in our daily business

Very helpful tool for our business

PROS

We use it for our support to sent user files. Very helpful and easy to handle.

CONS

There's nothing to complain about. It's easy to use, fast and reliable.

Reason for choosing Filemail

Got comfy very fast with this and I like the design.

Carlo

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Handy Tool !

Fast, easy, and useful tool in my industry, especially during Covid !

PROS

I love how quick and easy it is - looks like an email - anyone can use it!

CONS

There isn't much I dislike about it - I actually wish that other products were this easy and user-friendly.

Rajvir

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Fantastic, easy to use, amazing file sharing software

Amazing

PROS

It is user friendly and very easy to use and use all the features it offers. No bugs or any issues in the 4+ years I have used it. It hasn't been down or not worked as it should be. Very reliable.

CONS

Nothing - I like everything there is to Filemail

Zorawar Singh

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Send your large data files at ease with Filemail Business category

Professional app for file transfer of big files

PROS

Larges files upto 50 gb (single file) can be transferred

CONS

Not applicable in this case. Hope you got it.

Reasons for switching to Filemail

This has the ability to send a single as large a file of 50 gb.

Laujo

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

filemail

boa experiência

PROS

todos os recursos são bacanas, funcionalidade incrível. não me deixa na mão, atende minhas necessidades.

CONS

controle de confirmação de download alguns antigos são perdidos com o tempo

Reason for choosing Filemail

funcionalidades e atendimento ao cliente

Amit

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2022

filemail is great

we are sending large files abroad with filemail easilly

PROS

it allows sending very large files easily

CONS

Sometimes download times are very long, and the recipient needs to download the desktop app for it to work better.

Jason

Entertainment, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Sweet, Simple and Swift

Filemail was a game changer for our company's needs. We often convert large video files (basically commercials) to the DCP format for advertisers who want to screen their content in movie theaters. Previously we used flash drives to send the converted videos. But now we use Filemail, which is much faster and much more efficient.

PROS

This software is super easy to use and makes sending large files (in our case, converted DCP packages for cinema exhibition) simple and fast.

CONS

Nothing really seems to be a "con" in our book. We're happy with the product as is.

André

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2022

Very good product !

Very good, with just the problem you happen to send files without being logged in. You cannot delete them afterwards. Confidentiality

PROS

Ease of use. Less misuse by "hackers", less problems

CONS

The login process should be mandatory to send files.

Reason for choosing Filemail

I like smaller, more personal products/companies

Showing 1 - 25 of 41 Reviews