--- title: "Filemail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Filemail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Filemail is a good fit for you!" source_url: "https://www.softwareadvice.com/file-sharing/filemail-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [Filemail](https://www.softwareadvice.com/file-sharing/filemail-profile/) / Filemail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/file-sharing/filemail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/file-sharing/filemail-profile/alternatives/) # Filemail User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 41 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 30 reviews (73%) - 4 stars: 8 reviews (20%) - 3 stars: 2 reviews (5%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. - After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services. - Price point is great as well as the customer service but I never really have to use as service is fantastic ### Most mentioned cons - The contact list doesn't seem to integrate with my gmail contacts. - Also, when compared to dropbox and amount of storage, the cost is rather pricey. ## Filemail customer reviews Showing reviews 1-25 of 41 (page 1). ### filemail is great - Overall rating: 4/5 - Reviewer: Amit G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we are sending large files abroad with filemail easilly #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros it allows sending very large files easily #### Cons Sometimes download times are very long, and the recipient needs to download the desktop app for it to work better. --- ### Always improve on speed - Overall rating: 4/5 - Reviewer: Armando M. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfactory, a true realiable service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is reability, in 5 years we have only 3 or 4 fails. The security, the reports of downloads, where and when it occurred. The only problem sometimes is its velocity, I don’t know if this is because overload on its servers or the Internet traffic because we always try to have a realiable speed. #### Cons The upload speed is what we most liked to see improved. --- ### Upload speeds (in the U.S., anyway) dropped and never recovered - Overall rating: 2/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mediocre. Circa 2019-20, speed was fine (reasonably close to 1000Mbps that my line provides). Now it never exceeds 120Mbps on average. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Integration with address book is very effective #### Cons Poor upload speeds which never improved even with support intervention. Bug (?) that doesn't recognize if I have logged in on one machine already; rather than asking for sign-in on 2nd machine, it gives an error until you tediously log out and back in again. But both are on same IP number. #### Reasons for switching to Filemail It was recommended. --- ### Filemail is a great service - Overall rating: 5/5 - Reviewer: Patrick D. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. Price point is great as well as the customer service but I never really have to use as service is fantastic #### Cons Longer than three months to never is a wide range #### Reasons for choosing Filemail The ease of use and my client feedback was positive #### Reasons for switching to Filemail Looking for better service --- ### I've looked around and I continue to rely on FileMail almost daily - Overall rating: 5/5 - Reviewer: Karl B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I transfer files to clients on a daily or weekly basis and have never had a client complain or fail to download the files. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super-easy to use, a great value and is very reliable. The support via chat is very prompt and professional. The native Mac app is very good and has been a joy to use. Also, I love being able to pause uploads when it's convenient for me. #### Cons I have no problems with FileMail. The app received some updates that fixed a few bugs ( I don't recall what the bugs were). #### Reasons for choosing Filemail The native app is so superb that I was not willing to use other native apps that are not as good, and I am not interested in web-only products. --- ### Send your large data files at ease with Filemail Business category - Overall rating: 5/5 - Reviewer: Zorawar Singh L. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Professional app for file transfer of big files #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Larges files upto 50 gb (single file) can be transferred #### Cons Not applicable in this case. Hope you got it. #### Reasons for switching to Filemail This has the ability to send a single as large a file of 50 gb. --- ### Great value for great money! - Overall rating: 4/5 - Reviewer: Marek D. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In my three years experience with Filemail, I would recommend it to everyone, especially in NGO/culture industry, as it's a perfect equivalent for much more expensive data transfer solutions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and uploading via web browser are perfect in our environment. #### Cons Sometimes transfer speed is dropping a bit, but it's not a huge issue. #### Reasons for choosing Filemail Low costs and transparent pricing. --- ### Fantastic, easy to use, amazing file sharing software - Overall rating: 5/5 - Reviewer: Rajvir S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly and very easy to use and use all the features it offers. No bugs or any issues in the 4+ years I have used it. It hasn't been down or not worked as it should be. Very reliable. #### Cons Nothing - I like everything there is to Filemail --- ### Handy Tool ! - Overall rating: 5/5 - Reviewer: Carlo V. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fast, easy, and useful tool in my industry, especially during Covid ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how quick and easy it is - looks like an email - anyone can use it! #### Cons There isn't much I dislike about it - I actually wish that other products were this easy and user-friendly. --- ### Filemail in music/video production - Overall rating: 5/5 - Reviewer: David T. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Large file sizes are sent easily and quickly to artists at the end of the recording session. They download later, and the job is finished. #### Cons The contact list doesn't seem to integrate with my gmail contacts. #### Reasons for switching to Filemail Large file sizes are possible with Filemail. --- ### ease of use - Overall rating: 5/5 - Reviewer: Nicholas O. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliable, user friendly always seems to work #### Cons can be expensive if paying full price. I get half off for life #### Reasons for switching to Filemail competitors site sometimes fails --- ### A great tool for my business - Overall rating: 5/5 - Reviewer: Tonje N. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really enjoy your service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the speed it sends files and how lange files I can send. I never had any problems with it, and would recommend it. The costumer service was great the time I needed to get a hold of someone to talk with. Thank you for great service. #### Cons I wish I could pay per delivery as an option as well as annual subscription, because some years I have less need of sending files, but Filemail is still my tool of choice. #### Reasons for switching to Filemail Filemail is easier to use. --- ### filemail - Overall rating: 5/5 - Reviewer: roger l. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros very easy to use for transferring data to customers #### Cons excellent piece of software no dislikes --- ### envío de archivos y documentos pequeños - Overall rating: 3/5 - Reviewer: Pablo G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Se puede acceder con muchos dispositivos y compatible con varias plataformas #### Cons La velocidad de carga es muy lenta, loq ue significa que las descargas de archivos suelen ser lentas --- ### Decent price for good features - Overall rating: 4/5 - Reviewer: Doron S. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered We use this service on an almost daily basis for various needs involving external parties (festivals, post houses, distributors etc), often times for 100-200 GB sized. We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - No limit on file sizes - a decent Windows desktop app with (optional) auto-download feature (this to me is the most important feature) - ability to control/edit all sent items (add/delete files, change expiry date etc) - notification when item is downloaded - decent and flexible pricing (price is set in 1 TB increments, which means you can add or remove storage at will) - good storage management features (search/filter etc) #### Cons - no local servers around Israel (which means downloads are sometimes very slow) - cannot login from more than 1 Windows desktop clients (once someone logs in from another computer, except for via website, instances in other computers are automatically disconnected). - no dark mode - UI is not great in web and desktop client, but is still decent. --- ### Easy to use and comprehensive - Overall rating: 5/5 - Reviewer: Stephen W. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent software. Does what it says it does. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server. #### Cons No negative aspects at all. It works seemlessly. #### Reasons for choosing Filemail None allow for Custom Fields and all are very much more difficult to work with. #### Reasons for switching to Filemail WeTransfer doesn't allow for custom form fields. --- ### Very dependable product - Overall rating: 5/5 - Reviewer: Dan W. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience. I've not had to reach out much but when I did the support was very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Software is easy to use. Support is quick and helpful. #### Cons Would like to retain a text logo of files received and or delivered #### Reasons for choosing Filemail Cost and efficiency. --- ### I love the program. It's pretty amazing. - Overall rating: 5/5 - Reviewer: mike s. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files. #### Cons When sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great. #### Reasons for switching to Filemail They stopped their free tier. --- ### Great help in our daily business - Overall rating: 5/5 - Reviewer: Cornelia O. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very helpful tool for our business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use it for our support to sent user files. Very helpful and easy to handle. #### Cons There's nothing to complain about. It's easy to use, fast and reliable. #### Reasons for choosing Filemail Got comfy very fast with this and I like the design. --- ### Best way to send files - Overall rating: 5/5 - Reviewer: Mandee J. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I just really love it. It solved a lot of problems in my business and I'm happy it's part of my workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I looked for a solution to sending large files and a large number of files to clients for a long time before I found the answer to all of my problems in Filemail. It's such a simple software, easy to use, and does what it's supposed to do. Bonus - it's also a great way to have people send me files when needed - much more accessible than other solutions I've used in the past. #### Cons I don't have any cons for the software. Cheesy, I know, but it's straightforward and easy to use. --- ### Flawless service at a great price. - Overall rating: 5/5 - Reviewer: John G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great pricing, flawless service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works flawlessly and I can request content and send content without extra charges like Dropbox. #### Cons nothing... It is complete. What more can I say? #### Reasons for choosing Filemail Price and being able to use it without restrictions unlike Dropbox. #### Reasons for switching to Filemail Dropbox couldn't do requests as needed without extra charges. --- ### Ottimo - Overall rating: 5/5 - Reviewer: Carlo P. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. molto buona #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Posso inviare più file insieme, molto utile #### Cons ho avuto alcuni problemi con l'upload... #### Reasons for choosing Filemail perchè avendo la fibra va molto veloce e molto stabile --- ### filemail - Overall rating: 5/5 - Reviewer: Laujo L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. boa experiência #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros todos os recursos são bacanas, funcionalidade incrível. não me deixa na mão, atende minhas necessidades. #### Cons controle de confirmação de download alguns antigos são perdidos com o tempo #### Reasons for choosing Filemail funcionalidades e atendimento ao cliente --- ### Fast, Reliable and cheap! - Overall rating: 4/5 - Reviewer: Jacob J. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail. #### Cons Download speed for the receiving part could be faster, but is acceptable. #### Reasons for choosing Filemail Speed and filesize #### Reasons for switching to Filemail Filemail is faster and supports larger files. --- ### Easy, fast and reliable. - Overall rating: 5/5 - Reviewer: Claus F. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. So easy to use. Fast and most important. Reliable! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s so easy to use, even due my clients whom are not computer and software interested or minded. #### Cons It’s a bit complicated as a non programmer or computer minded individual - as me, to implement it on my website. #### Reasons for choosing Filemail Price, easy to use. #### Reasons for switching to Filemail File sizes was bigger. Better layout. Faster support response. ## More reviews [Next reviews](https://www.softwareadvice.com/file-sharing/filemail-profile/reviews/?page=2) --- Filemail Reviews, Pros and Cons - 2026 Software Advice