All Filemail Reviews
1-25 of 41 Reviews
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Stephen
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use and comprehensive
Excellent software. Does what it says it does.
PROSI liked the idea that I could add it to my web page easily and that I could customise it. I could set up custom form fields for users to enter data before they uploaded their files. This was a critical requirement for us and it was one that Filemail did very well. Filemail can also be set up to download files as they arrive without the user having to initiate the download. As a result, by the time the download is required, it is already on our server.
CONSNo negative aspects at all. It works seemlessly.
Reason for choosing Filemail
None allow for Custom Fields and all are very much more difficult to work with.
Reasons for switching to Filemail
WeTransfer doesn't allow for custom form fields.
Jacob
Media Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Fast, Reliable and cheap!
I love that filmail is cheap and reliable. Every time I need to sent a large file, i know i can trust filemail.
CONSDownload speed for the receiving part could be faster, but is acceptable.
Reason for choosing Filemail
Speed and filesize
Reasons for switching to Filemail
Filemail is faster and supports larger files.
Michael
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2022
My 0pinion about filemail
Average
PROSEase of use of filemail desktop application
CONSThe rate of transfer is most of times 8low then calculated by the software.
John
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Flawless service at a great price.
Great pricing, flawless service.
PROSIt works flawlessly and I can request content and send content without extra charges like Dropbox.
CONSnothing... It is complete. What more can I say?
Reason for choosing Filemail
Price and being able to use it without restrictions unlike Dropbox.
Reasons for switching to Filemail
Dropbox couldn't do requests as needed without extra charges.
Claus
Media Production, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy, fast and reliable.
I love it. So easy to use. Fast and most important. Reliable!
PROSIt’s so easy to use, even due my clients whom are not computer and software interested or minded.
CONSIt’s a bit complicated as a non programmer or computer minded individual - as me, to implement it on my website.
Reason for choosing Filemail
Price, easy to use.
Reasons for switching to Filemail
File sizes was bigger. Better layout. Faster support response.
Doron
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Decent price for good features
We use this service on an almost daily basis for various needs involving external parties (festivals, post houses, distributors etc), often times for 100-200 GB sized. We tend to use other services (WeTransfer/Google Drive) for smaller packages or ones that don't really require authentication, but for most uses FileMail is our best option. After a careful market research, we found its features meet most of our needs, incomparable to similarly priced services.
PROS- No limit on file sizes - a decent Windows desktop app with (optional) auto-download feature (this to me is the most important feature) - ability to control/edit all sent items (add/delete files, change expiry date etc) - notification when item is downloaded - decent and flexible pricing (price is set in 1 TB increments, which means you can add or remove storage at will) - good storage management features (search/filter etc)
CONS- no local servers around Israel (which means downloads are sometimes very slow) - cannot login from more than 1 Windows desktop clients (once someone logs in from another computer, except for via website, instances in other computers are automatically disconnected). - no dark mode - UI is not great in web and desktop client, but is still decent.
Patrick
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Filemail is a great service
The ease of use. Price point is great as well as the customer service but I never really have to use as service is fantastic
CONSLonger than three months to never is a wide range
Reason for choosing Filemail
The ease of use and my client feedback was positive
Reasons for switching to Filemail
Looking for better service
Dan
Broadcast Media, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Very dependable product
Very good experience. I've not had to reach out much but when I did the support was very helpful.
PROSSoftware is easy to use. Support is quick and helpful.
CONSWould like to retain a text logo of files received and or delivered
Reason for choosing Filemail
Cost and efficiency.
mike
Civil Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
I love the program. It's pretty amazing.
I like it. I'd like a little more developement, more features. But overall, it does a good job sending files without clogging my or others email box.
PROSVery easy to use. Works seamlessly with Outlook 365 desktop. I love the alerts, permeant access to files.
CONSWhen sending to multiple persons, it doesn't allow replies to to inlcude all persons. Also, when compared to dropbox and amount of storage, the cost is rather pricey. With compared to other products similar, it's pricing is ok, but not super great.
Reasons for switching to Filemail
They stopped their free tier.
Dave
Media Production, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great Software for Large File Transfer Management
Great - very helpful for coordinating content delivery uploads on a worldwide basis
PROSEase of Use, Storage Options. Great - very helpful for coordinating content delivery uploads on a worldwide basis
CONSThe Mac Store App is a little buggy and crashes from time to time.
Carlo
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Ottimo
molto buona
PROSPosso inviare più file insieme, molto utile
CONSho avuto alcuni problemi con l'upload...
Reason for choosing Filemail
perchè avendo la fibra va molto veloce e molto stabile
Armando
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Always improve on speed
Very satisfactory, a true realiable service.
PROSIs reability, in 5 years we have only 3 or 4 fails. The security, the reports of downloads, where and when it occurred. The only problem sometimes is its velocity, I don’t know if this is because overload on its servers or the Internet traffic because we always try to have a realiable speed.
CONSThe upload speed is what we most liked to see improved.
Marek
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great value for great money!
In my three years experience with Filemail, I would recommend it to everyone, especially in NGO/culture industry, as it's a perfect equivalent for much more expensive data transfer solutions!
PROSEase of use and uploading via web browser are perfect in our environment.
CONSSometimes transfer speed is dropping a bit, but it's not a huge issue.
Reason for choosing Filemail
Low costs and transparent pricing.
Christian
Entertainment, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best overall for professional use
The price is unbeatable considering the innumerable potentials of filemail in comparison to its rivals.
CONSsometimes, on certain systems, upload and download speeds seem limited. but it probably depends on other factors not attributable to filemail which in general is fabulous.
David
Music, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Filemail in music/video production
Large file sizes are sent easily and quickly to artists at the end of the recording session. They download later, and the job is finished.
CONSThe contact list doesn't seem to integrate with my gmail contacts.
Reasons for switching to Filemail
Large file sizes are possible with Filemail.
Karl
Entertainment, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
I've looked around and I continue to rely on FileMail almost daily
I transfer files to clients on a daily or weekly basis and have never had a client complain or fail to download the files.
PROSSuper-easy to use, a great value and is very reliable. The support via chat is very prompt and professional. The native Mac app is very good and has been a joy to use. Also, I love being able to pause uploads when it's convenient for me.
CONSI have no problems with FileMail. The app received some updates that fixed a few bugs ( I don't recall what the bugs were).
Reason for choosing Filemail
The native app is so superb that I was not willing to use other native apps that are not as good, and I am not interested in web-only products.
Matic
Motion Pictures and Film, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Fast and reliable
Easy to use, fast and reliable. Ability to set date of expiration.
CONSOnce there was some downtime with the site (only once in 5 years). Download link is too long.
Cornelia
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great help in our daily business
Very helpful tool for our business
PROSWe use it for our support to sent user files. Very helpful and easy to handle.
CONSThere's nothing to complain about. It's easy to use, fast and reliable.
Reason for choosing Filemail
Got comfy very fast with this and I like the design.
Carlo
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Handy Tool !
Fast, easy, and useful tool in my industry, especially during Covid !
PROSI love how quick and easy it is - looks like an email - anyone can use it!
CONSThere isn't much I dislike about it - I actually wish that other products were this easy and user-friendly.
Rajvir
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Fantastic, easy to use, amazing file sharing software
Amazing
PROSIt is user friendly and very easy to use and use all the features it offers. No bugs or any issues in the 4+ years I have used it. It hasn't been down or not worked as it should be. Very reliable.
CONSNothing - I like everything there is to Filemail
Zorawar Singh
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Send your large data files at ease with Filemail Business category
Professional app for file transfer of big files
PROSLarges files upto 50 gb (single file) can be transferred
CONSNot applicable in this case. Hope you got it.
Reasons for switching to Filemail
This has the ability to send a single as large a file of 50 gb.
Laujo
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
filemail
boa experiência
PROStodos os recursos são bacanas, funcionalidade incrível. não me deixa na mão, atende minhas necessidades.
CONScontrole de confirmação de download alguns antigos são perdidos com o tempo
Reason for choosing Filemail
funcionalidades e atendimento ao cliente
Amit
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2022
filemail is great
we are sending large files abroad with filemail easilly
PROSit allows sending very large files easily
CONSSometimes download times are very long, and the recipient needs to download the desktop app for it to work better.
Jason
Entertainment, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Sweet, Simple and Swift
Filemail was a game changer for our company's needs. We often convert large video files (basically commercials) to the DCP format for advertisers who want to screen their content in movie theaters. Previously we used flash drives to send the converted videos. But now we use Filemail, which is much faster and much more efficient.
PROSThis software is super easy to use and makes sending large files (in our case, converted DCP packages for cinema exhibition) simple and fast.
CONSNothing really seems to be a "con" in our book. We're happy with the product as is.
André
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
Very good product !
Very good, with just the problem you happen to send files without being logged in. You cannot delete them afterwards. Confidentiality
PROSEase of use. Less misuse by "hackers", less problems
CONSThe login process should be mandatory to send files.
Reason for choosing Filemail
I like smaller, more personal products/companies