Filestack

RATING:

4.6

(33)

About Filestack

Filestack is a robust file upload and management solution for developers, with a 99.999% upload success rate and unparalleled speed. Its services focus on three main areas: uploads, transformations, and delivery. These services include uploading using different methods, uploading from and to various locations, including cloud storage, transforming and previewing images and other files, file conversions, file security, and artificial intelligence and machine learning features (OCR, explicit content detection, facial recognition, etc.). The CDN (content delivery network), content ingestion, and partitioned upload features of Filestack make it 100 times more reliable. This allows users all over the world to upload content to your app regardless of network conditions. O...

Filestack Pricing

Free: $0 per month Start: $59 per month Grow: $199 per month Scale: $359 per month Pro: Contact sales for a Custom Plan

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Available

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Filestack Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Filestack

1 - 5 of 32 Reviews

User Profile

Chris

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Not just a file uploader but a very easy way to add some cool uploading capabilities to your app

Time to market without having to build our own file uploader. Also, the full thought out file uploader features that were available from Filestack were a big benefit it allowing us again to go fast and get the features we wanted and needed and not have to spend our resources building it. Plus the opensource code out there is never as good or have as many features.

PROS

Like that it is very flexible in that you can use their storage or your own AWS bucket or another service to store your uploaded files. They offer CD and file transformation. The fun part about the uploader is the control you have over it and the integration with 3rd party providers like Google, Instagram, Facebook, and others. It will also allow you to upload more than one file at a time. It's a very easy service to integrate with any app. We use it on mobile and web and Filestack is always quick and easy for customers to use.

CONS

The CDN and Transformation can get expensive if you have a highly trafficked site so you really have to think about how you use them. The reporting is fine for our company but some might find it lacking.

Joel

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2022

Great but Watch Out for Fees!

The product has been great minus down time and stability issues. They will also tell you to upgrade to a higher service level if you have clients outside of the USA using the service.

PROS

Great for managing uploads and simplifying the process or transforms and multi-file uploads.

CONS

No way to delete files easily. Currently we have 500k files we need deleted and are being billed an extra $500/mo for files we don't want. Good luck getting help. They will give you an excel document to say go delete them with. A simple fix in the UI but they won't since it probably makes them money.

Bruno

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2020

Good functionality, but disorganized business

We used FileStack for our file conversions, and the service quality is good. But the lack of an insights dashboard made us switch.

PROS

FileStack got us started quikcly with our file conversions. It was pretty straightforward to integrate with their APIs, and their conversion quality was good.

CONS

They don't have a dashboard for the file conversions. As a result, you need to 'trust' them about how many conversions you made with them, and on which files. We had several issues where they overcharged us for conversions we did not make, and after review they realized they'd had a problem on their end.

Reason for choosing Filestack

Video conversions

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Great all-in-one file management

PROS

We use Filestack as a file uploader in our web and iOS apps. It works as promised. It's reliable and easy for our users to manage.

CONS

It feels expensive for what it is, but I haven't found a less expensive solution. It is certainly less expensive than building/maintaining the same features ourselves.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

The Best Way to Share and Improve Files

PROS

This product was great for sharing and improving files quickly and effectively. We were able to share big files as well as receive small ones and improve them to make them better. No other product was able to share and improve files like Filestack and it improved our workflow greatly.

CONS

This product was tricky to navigate at first, but is easy to understand and the finished product is worth figuring out the program.