All Flock Reviews
1-25 of 308 Reviews
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Ian
Verified reviewer
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
An Excellent Team Communications and Utility Tool
Flock has quickly become a single hub for a lot of my daily work.
PROSPrior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.
CONSThey don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this). A dark theme for Flock would be great.
Lucas
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Business Tool
It's a pleasure to use and I cannot see myself ever using another communication tool for business.
PROSVery easy to learn and use. Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.
CONSNot sure if this is anything that could be fixed, but the only thing I found annoying is hearing my phone/computer ding with new message notifications hundreds of times in an hour. This is due to being part of several group chats, so not a defect in the software at all.
Reason for choosing Flock
Flock gave our organization more capability for what we were looking for, and at a better price point.
Eric
Verified reviewer
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed January 2020
Leaves More to be Desired
We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now
PROSI like the user interface, it's clean and for the most part, works for what we need.
CONSYou can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.
Reasons for switching to Flock
This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.
Nirav
Automotive, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Internal Team Communications Made Easy
We have extensively used Flock for business communications within the team. It helps you create groups for your team. Since they have also created android app for the platform it becomes seamless to use across devices.
PROSApart from chatting, Flock allows you to conduct polls, create to-dos, and share files. It also allows you to do audio or video calls with a group of people based on the need.
CONSAt times, the app fails to show notifications for the message received
Reasons for switching to Flock
Slack is very expensive.
Lindsay
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2020
Great for multi users
Simple install, seamless to use and very helpful when working with a large office. It's great for productivity opposed constantly having to physically gather to share information.
PROSThis is very easy to use and great for multiple users!
CONSI'd love to use it as a multiuser for loved ones if there were a free version.
Reason for choosing Flock
I'm not certain as I was not apart of the decision process.
Reasons for switching to Flock
I'm not certain as I was not apart of the decision process but, I'm happy we did :)
Brooke
Retail, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2019
Not so bad
My company enjoys the ease of using Flock to communicate between our different buildings at work and between different departments for an easy and fast response to questions or issues
PROSI like that you can share different things via flock like google docs, codes, etc.
CONSYou have to pay extra for them to save your messages-- frequently we lose past messages because they disappear after so long
Reasons for switching to Flock
Skype wasn't as professional as Flock is. Flock also has additional features that we liked.
Eva
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Flock
We use it for interoffice communication so we don't always have to get up and go find a person. We message each other and some of have it on our phones as well so we are able to see our messages when we are away from the computer. It makes things easier and a lot more convenient.
PROSIt is easy to use, you can share files.
CONSi don't know
Reasons for switching to Flock
First we had HipChat and it changed to Stride and then they said Stride was going away and suggested Flock as a replacement.
Kendra
Higher Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Flock Review
I like that it is simple to understand and use. I also like that you can make groups and have private groups.
CONSI don’t like the notification process, the email is a little much to remind me that I missed a message.
Reason for choosing Flock
Those were more complicated.
Reasons for switching to Flock
This one was similar and easier to use for a large group
Jovana
Non-Profit Organization Management, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2019
Make Your Flock Communicate With Ease
When compared with the competition, particularly Slack, it is better in many aspects. It is visually more appealing and communication is more transparent. It is also an easy to use tool and a recommendable alternative to Slack.
PROSI love the clean and appealing user interface so much! I always troubled with communication tools that are super functional but the UI somehow creates clutterish feeling -- you are getting lost in all the exchange, you miss important info in a chat that seems to suddenly disappear. Flock
CONSMaybe some less taxing ideas about notification. Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.
Reasons for switching to Flock
I tend to think that Slack is messy and I am looking for a cleaner and more transparent alternative.
Matthew
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Review of Flock
I love how easy it is to connect with teammates, sending them images, calling them, video chatting and so much more through one app, even without data.
CONSIt was a little tough to understand the fullness of what it has to offer but over time that became clearer.
Reasons for switching to Flock
Flock has more options for connecting and is much easier to navigate through.
Judith
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2020
Wonderful Product
This has been a real saving time saving issue because I can
PROSThis software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet.
CONSI would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important.
Reason for choosing Flock
We chose to use the free Flock service and it has been more than we ever expected!
Reasons for switching to Flock
unreliable - kept crashing and wasn't easy to reinstall
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Small office use
Flock is one of the better programs for small offices. The ability to create groups with fellow workers helps to speed up the process of cooperation. Pinned Chats are great as they help you keep the most active members of your team in a spot where you don't have to look for them. The To Do list is very helpful especially since I've learned how to use the "to do bot". Files are kept very organized and are helpful when needing to grab something from a few weeks ago.
PROSEase of use - the interface is very simple to use. Any person on any level of Tech knowledge can use this. Clean UI - The User Interface (UI) is laid out to where you learn where items are real quick. You have Pinned Chats, Open Chats and can search your most recent chats with no problem. There is a directory of users who are in your team. I also use the To Do Bot a ton. Using that automation bot to keep up with task and things that need to be done are worth the time reading the F.A.Q.'s.
CONSEvery time it's installed on a PC you have to have a specific code to key in. This can be tiresome or a time waste when installing on 30+ machines. Should just allow you do add people from an Admin panel and they not have to enter a code.
Debjit
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
One of the simple and easy collaboration tool for my team.
I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.
PROSYou can simply do all your team management in one place. here are some of the things I like the most of this service. Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer. I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.
CONSWhen I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)
Amitkumar
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2022
A clean and feature rich communication tool
Having used a host of communication tools like Google Chat, Microsoft teams, the fact that Flock integrates so easily with so many other tools is an achievement in itself, since Flock is a stand alone tool and not a part of some software suite. It has an extremely clean and easy usability and the text box has multiple tools to format the messages. This is the best part, because then it always becomes easy to point out focus items, quotes etc.
PROS1. Very clean and clear interface 2. Has features like To Dos, Pinned Items etc which allow small scale project and file management 3. Integrated with a host of other tools and can be extended to a dozen other tools . 4, Has a fantastic feature to automate a few things by adding processes.
CONS1. Search algorithms needs to be improved. I don't find relevant details from the search functionality 2. Contact management need to be improved.
Sonalisa
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Convenient and improving product!
Flock is a nice and easy-going communication platform and has made our lives easy in corporate communication and mostly during this remote working phase. Keep improving and bringing in new and cool features.
PROS1. Easy to understand and operate 2. 'Read by' feature helps a lot. 3. The distinguishing red mark on mentions is a great experience. 4. The variety of stickers and emojis are great.
CONS1. The DND feature can be better. 2. The reaction emojis can be more (please add more relevant ones like - facepalm, a simple smile, etc) 3. Provide notification tone changes in the app version of it. 4. The recent chants are lost whenever one makes a hard refresh. Please retrieve the chats back. 5. The search feature can be made efficient (add date-wise search and improve the current search) 6. When a file is pinned, please have a method to show the message on the chat as well.
Emily
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Keeping in contact with your team
Flock is definitely a great addition to any work environment where constant team communication is a must, the software is full of many wonderful features and addons to help make your work experience that much smoother.
PROSFlock is like many chatting software , but it adds way more than most. It's very easy to use and eliminates the need to walk over to a coworkers desk or having to wait for them to reply to your email. Its made in office communication extremely easy in my place of work. Flock also incorporates many apps that you can have link to it to help with work tasks such as their to do list.
CONSI'm constantly having to restart Flock, because of all their constant updates. There was this glitch I was having for awhile where I would lose my previously pinned conversations and they would just disappear til the person messaged me again on that same stream. Other than that my only con is that when using the free version they remove access to past conversations from 2 months ago.
Gus
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed December 2020
Flock for Everyday User
Group as well as related personal communications are in one space. Particularly like getting away from social media platforms - keeps from having all your eggs in one basket.
PROSFlock replaces email and makes communication almost instantaneous. Like any software product, it takes some getting used to – flow, process, etc.. Once we learned how to use Flock, it was easily integrated into our business process. "Data" sharing is an essential part of the Flock experience, especially where, for a group, access to shared information is concerned. Central point of contact also proves to be beneficial.
CONSThere's the thought of integrating a video component. Would one-stop-shop be a detriment in this case?
Gretchen
Verified reviewer
International Affairs, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2019
Gather Your "Flock" using Flock!
In AIESEC in the Philippines, we use this in our work since we believe in its functionality and organizing capacities. I do not forget the appointments that I set since Flock always remind me on when this activity will happen
PROSIn flock, you can easily incorporate and synchronized the necessary details in your company. When scheduling a meeting with your co-worker, Flock will automatically notify you of that certain meeting. In my case, Flock automatically saves the essential contacts that you need in order to work. This is a really helpful since I do not have to do it manually. Most importantly, I like the feature wherein the user can suggest the content that they want to see in the app that makes it inclusive to everyone.
CONSWhat I do not like about this software is its design since it is not user-friendly. For me, the design can be further improve by using modern styles and aesthetics in order to enhance the functionality of the software. Sometimes, the software also lags and hangs which causes the users to be disinterested or not use the app anymore. If this will be improved, I believe that more people will utilize this app for their businesses since it is really helpful.
Geof
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY