Love it !

Best tool to automate anything we like and easy to handle

Ciphers and kex algorithms, need to be in sync with globalscape and awe products together

I have had a very positive experience with EFT. I have interacted with many MFT applications, and EFT tops them all.

The software offers the most robust feature set. You have a lot flexibility in how to approach each setup/environment. There are always multiple ways to approach administration & automation.

File Transfer is a tough space to be in, because you touch virtually everything in the network, while depending on multiple layers of the environment, without having any sort of control of them. That being said, EFT has had stability issues in the past. Upgrades are always an endeavor, because things that were previously fixed, could have been re-broken.

Transferring large files to customers

simple tool. It was not easy to integrated with SSO. but we learnt it form the support.

Basic functionality is not there for new authentication methods. Even for simple basic common sense features they are asking us to pay for rapid development.

- Overall we are satisfied with the product. We had planned to choose the product only for 1 year as a temporary solution but base on its ease of use and functionalities it has been the permanent solution for file transfers.

-- Its easy to customize. -- no programming skills required to implement. -- Anyone can implement and design file transfer solutions

-- It has challenge with operating systems other than windows as the agents are designed for windows only.

The EFT software is a full featured and production ready product capable of supporting hundreds of ftp users and workflows. The thing that we like the most about it though is the responsiveness of Globalscape support. There are tons of SFTP products out there but only Globalscape provides skilled technicians to troubleshoot the sometimes confusing issues we have encounter when we need to implement connectivity between EFT and hundreds of different customers and products. That is what is most valuable to me as an administrator.

There are a few areas specific to configuration of certificates where there is not enough granularity in the way things are configured. What I mean by this, is that some areas of the EFT configuration don't let you change the certificate for a specific user, its all or nothing. This can increase risk when we are making updates to these kinds of things, though we have worked around this by deploying a test environment where we can validate changes in advance.