Hightail vs WeTransfer

RATING:

4.4

(288)

Hightail has 288 reviews and a rating of 4.43 / 5 stars vs WeTransfer which has 2910 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (288)
4.8 (2910)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 17, 2024
April 24, 2024
Pros/Cons
  • Pros

  • Easy to use and very cost effective. I've never actually paid for any of the files I've sent, which has been awesome.
  • Easy, fast, good customer support. Don't know why you are red highlighting this box and not letting me go to the next page.
  • Cons

  • It is the biggest pain to get and find. They fact that i have to go hunt it down is insane in a world where it should just be emailed to me.
  • Unless you pay for the upgrade, the files are deleted after a week or so, which has caused problems when the files aren't download right away.
Read all user reviews
  • Pros

  • I also love the fact that you can use WeTransfer even if you don't have a paid account. There are more features accessible to you if you do but I love the inclusivity of the application.
  • What I love is that I can transfer files without making an account if it's something that just needs to be sent super quick. It's also super user friendly for whoever gets the files.
  • Cons

  • I was embarrassed by some of the content that a client was shown whom I had suggested WeTransfer to, and they stopped using it after one use because of it.
  • It may crash every now and then and when the connection is lost, sometimes you might need to restart the transfer.
Read all user reviews
Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos