About iCloud

iCloud is a file storage solution that helps businesses backup and share photos, notes, documents and other data with stakeholders. It lets users create multiple folders, rename them and add color-coded tags to organize files as per individual preferences.

iCloud enables administrators to share files and configure permission rights, restricting specific users to view, share or edit information. It lets users synchronize data across all devices for applications, such as iCal, Contacts, Reminders and Safari. Additionally, team members can collaborate and receive real-time updates on documents, presentations and spreadsheets. 

iCloud uses two-factor authentication and sends temporary verification codes to trusted devices, allowing users to sign-in o...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

195 Reviews of iCloud

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(121)

121

4 stars

(51)

51

3 stars

(19)

19

2 stars

(4)

4

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 195 results

November 2020

Andrés from Blanko SRL

Verified Reviewer

Company Size: 2-10 employees

Industry: Packaging and Containers

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

The securest cloud

I use iCloud to sync mostly my contacts, passwords and bookmarks between my devices. It's perfect.

Pros

iCloud is one of the most famous services that Apple Inc offers. When you activate it, it sync contacts, photos, messages, passwords, etc between iDevices. In 10 years it never let me down and you can fully back up a device inside its cloud.

Cons

When comparing iCloud to services like Google Drive or Dropbox, the Apple cloud really loses. Is not that easy to share files between colleagues. If you need to download something, you don't have the percentage of how long the action will take. It's more expensive than other services.

September 2019

Yaroslav from The American College of Greece

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2019

Best cloud solution for Iphone, Mac users

I am using icloud almost daily for my personal cloud data movements.

Pros

I really love the simplisity and the integrations that icloud provides. If you have an iphone, mac or any other apple product or several - icloud is a best cloud solution for you.

Cons

Pricing often can be an issues, here, I would really appreciate more flexible plans and solutions for students and families.

Reasons for Choosing iCloud

Apple ecosystem makes all work better.

Reasons for Switching to iCloud

It's more comfortable to use icloud on apple products, however, I still use google as for many occasions it's better suited and has the google photos integration that I love.

December 2020

Jeff from Self Employed

Company Size: 1 employee

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

December 2020

iCloud Review

I would say overall I would give iCloud good marks and am very happy with it. I do however think only 5GBs of "basic" level storage is too little; I feel Apple should offer more! I find it very fast, efficient and stable so that makes my day personally and professional work well!

Pros

I primarily use iCloud as a storage place for passwords, contacts and a choice amount of items (photos, music, etc.) in my personal day to day world. I mostly find it to be simple and seamless but do find it fills up quick and then the philosophical questioning of should I pay for more storage and how much do I need cross my mind. As I mentioned below I had a major "merge" issue, but rank Apple's customer service in very high regards for addressing and solving problems!

Cons

I think the pricing is a bit much and there are times I prefer as much of the items I would potentially store on iCloud to simply be on my hard drive and/or phone ONLY. Call it security fear but on occasion I think that way and thus the price scares me off. I do not use a MAC anymore (back to PC) so the occasional sync issues do occur. The biggest issue I ever had personally was when I left a job, had a separate iCloud log in and had major issues merging the accounts.

July 2018

Craig

Verified Reviewer

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2018

For many-device or heavy backup/cloud sync needs, stay far away or use additional backup solution

Pros

When I first used with just an iPhone and an iMac, everything worked pretty well and there is really no configuration. Current plans and family sharing make it a pretty affordable cloud/sync option for everyday users.

Cons

iCloud isn't a true backup-type solution (even iCloud Drive) and once I became a power user and added another Macbook, Apple TV, and Apple Watch, it became a living nightmare once it broke. After 6 months I am still trying to piece together all my files and photos to ultimately get off iCloud as best I can. Apple makes it nearly impossible not to use iCloud somewhat. You will experience non-stop synching issues once you get a large iCloud drive or photos library, and since it is designed to "just work" there are no controls or settings to stop it. You can't really turn it off, either, since it will hang and then scatter remnants of your file folders in the iCloud Archive. Once corrupted or you start having sync issues, all your devices will malfunction constantly and there is not much you can do...everything from my Apple Watch music loading to the battery life tanking happened. I'm referring to 15+ GB photo libraries and 80+ GB of files in an iCloud drive....if you have 3+ Apple devices and large amounts of files that are important, immediately find a secondary backup and try to move photos and important files there. I've used OneDrive's app for photo syncing on my iPhone and then to my Mac, and used Google's wonderful Drive FileStream (available with GSuite business accounts) to keep things in place while I've restored, reset, etc. more than 200 times in the past several months. I have 5-10 copies of all my folders scattered over computers and iCloud Archive files I am still trying to sort out.

November 2020

James from J & K Enterprises of Walton Llc

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Umm get it lol

Love it and have to have it.

Pros

It holds my life. No seriously everything in one place. Photos documents it is all there when I need it and all in one place.

Cons

There has never been an issue for me. I have not had a single problem.

Reasons for Switching to iCloud

Drive was no longer used when I made the switch to iPhone. Since then I must say I have loved using iCloud so much more.