iCloud

RATING:

4.7

(1574)

About iCloud

iCloud is a file storage solution that helps businesses backup and share photos, notes, documents and other data with stakeholders. It lets users create multiple folders, rename them and add color-coded tags to organize files as per individual preferences. iCloud enables administrators to share files and configure permission rights, restricting specific users to view, share or edit information. It lets users synchronize data across all devices for applications, such as iCal, Contacts, Reminders and Safari. Additionally, team members can collaborate and receive real-time updates on documents, presentations and spreadsheets. iCloud uses two-factor authentication and sends temporary verification codes to trusted devices, allowing users to sign-in on multiple dev...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

iCloud Pricing

iCloud provides 5GB of free storage. Additional storage can be purchased directly from your device.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Available

iCloud notes

iCloud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for iCloud

1 - 5 of 1,555 Reviews

Nejat

Research, 10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

If you or your company uses Macs, it is the best cloud solutions you can use

User Profile

Giau

Verified reviewer

Restaurants, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2023

Apple users would be hard pressed to find a better fit for their needs

The overall experience has been great. Our files and folders are automatically synced (from the document folder, download folder, and desktop). We can also easily share Numbers and Page files.

PROS

iCloud is an excellent backup solution. It can back up your device and sync data between devices, so you always have access to the latest versions of your files on all of your devices. The iCloud service is very easy to use. You can set it up in just a few minutes; after that, you're ready to go. You can also start using iCloud immediately if you sign up for an Apple ID—the account that allows you access to your purchases on the iTunes Store, Apple's App Store, and other services offered by the company.You can also share files with friends and family members through the service. A few clicks will get your file into their hands quickly and securely so they can enjoy what you've created or downloaded for them.You can also share files and folders with other Apple users, but only if they have an iCloud account.

CONS

iCloud is a bit more expensive than some of the competition, but not by much. The iCloud web interface is pretty limited. It's not as bad as some cloud storage services, but it's not the best, either.

Reasons for switching to iCloud

We made the switch because of the integration of iCloud with Apple devices.

Brandi

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

iCloud for the win!

My experience with iCloud has been wonderful. Saves photos and documents for what seems like a lifetime. Highly, highly recommended.

PROS

The features and storage capacity are amazing! I will never switch products.

CONS

I have no complaints about this software.

Craig

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2018

For many-device or heavy backup/cloud sync needs, stay far away or use additional backup solution

PROS

When I first used with just an iPhone and an iMac, everything worked pretty well and there is really no configuration. Current plans and family sharing make it a pretty affordable cloud/sync option for everyday users.

CONS

iCloud isn't a true backup-type solution (even iCloud Drive) and once I became a power user and added another Macbook, Apple TV, and Apple Watch, it became a living nightmare once it broke. After 6 months I am still trying to piece together all my files and photos to ultimately get off iCloud as best I can. Apple makes it nearly impossible not to use iCloud somewhat. You will experience non-stop synching issues once you get a large iCloud drive or photos library, and since it is designed to "just work" there are no controls or settings to stop it. You can't really turn it off, either, since it will hang and then scatter remnants of your file folders in the iCloud Archive. Once corrupted or you start having sync issues, all your devices will malfunction constantly and there is not much you can do...everything from my Apple Watch music loading to the battery life tanking happened. I'm referring to 15+ GB photo libraries and 80+ GB of files in an iCloud drive....if you have 3+ Apple devices and large amounts of files that are important, immediately find a secondary backup and try to move photos and important files there. I've used OneDrive's app for photo syncing on my iPhone and then to my Mac, and used Google's wonderful Drive FileStream (available with GSuite business accounts) to keep things in place while I've restored, reset, etc. more than 200 times in the past several months. I have 5-10 copies of all my folders scattered over computers and iCloud Archive files I am still trying to sort out.

Winston

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Using iCloud in my daily life is very beneficial

My experience is good, I have had no complaints, the security is incredibly good and the platform is easy to use.

PROS

The benefit of knowing that you can have your photos and documents, that you can access them at any time and on any device is probably one of the things I like most about ICloud

CONS

I don't have anything I can write that I don't like about Icloud

Reason for choosing iCloud

Security