IDrive

RATING:

4.6

(1040)

About IDrive

IDrive helps businesses of all sizes manage automated data backup processes across various devices such as Windows, Mac, iOS, Android, and Linux via a unified portal. The platform lets organizations create multiple users and define role-based permission, ensuring secure access for authorized users. Includes IDrive Cloud-to-Cloud Backup - enabling users to backup and restore all of their Microsoft Office 365 and Google Workspace data. IDrive includes snapshots and versioning functionality, which automatically captures and retains previous versions of backup files and provides a historical view of data at specific point-in-time to ensure security from ransomware attacks. Administrators can also manage application configuration, data backups, restores and other operation...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

IDrive Pricing

Plans include: - IDrive Personal - $99.50/year - one user, backup unlimited computers - IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage - IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account - IDrive 360 EndPoint - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes -IDrive c2c Backup for Google Workspace and Office 365 backup. Starts at $20/seat/year - IDrive e2 Cloud Storage - an S3 compatible cloud object storage solution that supports storing data in the cloud, off-site disaster recovery, an active and accessible data archive, and long term storage. - IDrive Cube - starts at $99.50/month for 2TB and unlimited licenses. High Performing Onsite Business Continuity and Disaster Recovery (BCDR) Solution. - IDrive BMR Pro - starting at $99.50/month - high-performing BMR functionality with onsite disk image backup -Starts at 6TB with 6TB of cloud backup included

Starting price: 

$99.50 per year

Free trial: 

Available

Free version: 

Available

IDrive data restore
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IDrive Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IDrive

1 - 5 of 1,019 Reviews

Sandi

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2022

Wow! Impressed!

User Profile

Christopher

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2023

Great value solution

Ideal solution for accessing files remotely using different pc's.

PROS

Easy to setup both syncing/backup and access as a cloud storage via a web browser.

CONS

You are not able to bulk download files or folder from the cloud storage (only recovery of sync backups)

Reason for choosing IDrive

Better value for the amount of storage I required.

Reasons for switching to IDrive

Better value

Kate

Motion Pictures and Film, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2024

Slow initial upload but great features

So far I like it more than alternatives. I hated that Backblaze would say I’m backed up and then it would take a long time to see it online and some files were missing. So this option is much better. I can see the files immediately when they upload. There are more controls on uploading schedules. Overall, I’m pleased so far.

PROS

The price point, ease of use and features.

CONS

The slow initial upload but I can’t comment on speeds after you do the initial large upload for backup or archive.

Reason for choosing IDrive

I tried Crashplan and didn’t like some of the functionality and website interface. It was also much slower to upload.

Reasons for switching to IDrive

I was frustrated that the Backblaze app would say my backup was up-to-date. Yet, many files were missing online.

Simon

Accounting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Horrible horrible

Utter waste of time. Horrible horrible

PROS

The endless concern that none of my files were protected

CONS

Zero customer support for 10 days. All I get from iDrive is marketing pitches. Had to call up to learn no support ticket had been assigned to my support requests so absent this call (time wasted) I would have never received any response. Going back to a far more expensive service which has the benefit of actually working

Reasons for switching to IDrive

Delayed problem resolution. Why am I required to meet a minimum for every damm field ?

Michael

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Easy to set up and use

PROS

Ease of use, comprehensive dashboard, ample storage at a reasonable price pay per storage not per desk. Lots of configuration options and customization. Very good live phone support.

CONS

Really don’t have any complaints at this time.

Reasons for switching to IDrive

Cost structure. Able to backup multiple devices for one price.