IDrive

RATING:

4.6

(833)

About IDrive

IDrive helps businesses of all sizes manage automated data backup processes across various devices such as Windows, Mac, iOS, Android, and Linux via a unified portal. The platform lets organizations create multiple users and define role-based permission, ensuring secure access for authorized users. IDrive includes snapshots and versioning functionality, which automatically captures and retains previous versions of backup files and provides a historical view of data at specific point-in-time to ensure security from ransomware attacks. Administrators can also manage application configuration, data backups, restores and other operations across remote devices using a web-based console. Other features include mobile access, 256-bit AES encryption, compressed and incremental...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

IDrive Pricing

Plans include: - IDrive Personal - $79.50/year - one user, backup unlimited computers - IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage - IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account - IDrive 360 EndPoint - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes - IDrive e2 Cloud Storage - an S3 compatible cloud object storage solution that supports storing data in the cloud, off-site disaster recovery, an active and accessible data archive, and long term storage. - IDrive Cube - starts at $99.50/month for 2TB and unlimited licenses. High Performing Onsite Business Continuity and Disaster Recovery (BCDR) Solution. - IDrive BMR Pro - starting at $99.50/month - high-performing BMR functionality with onsite disk image backup -Starts at 6TB with 6TB of cloud backup included

Starting price: 

$59.62 per year

Free trial: 

Available

Free version: 

Available

IDrive data restore
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IDrive Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IDrive

1 - 5 of 819 Reviews

Sandi

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2022

Wow! Impressed!

User Profile

Mark D.

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2018

Excellent Offsite Backup solution for a reasonable price

PROS

I work with a number of servers. There isn't an extra charge for backing up a server like it's main competitors. There's a wealth of options that let you control what you backup, when you backup and for how long. On servers, it allows you to perform AD, SQL, Sharepoint, and Exchange server backups.

CONS

Initial backups seem to take longer than some of it's main competitors. The wealth of options may be a bit intimidating for novice users. The price increase when adding additional space above 500gb is excessive. It's cheaper to purchase a 2nd account.

Vince

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Critical Secure User Friendly Backup

Smooth and easy to use.

PROS

The ease of use and the peace of mind that I would be able to retrieve all my files in the event of a catastrophe.

CONS

It appears when IDrive is running, my computer is much slower.

Reasons for switching to IDrive

IDrive reviews high praise for operation and cost.

David

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Massive charges unexpectedly, unresponsive support & terrible product

Terrible.

PROS

When e2 isn't down, it works well. Lots of locations to pick from.

CONS

IDrive charged us $230 due to misleading wording in their e2 egress policy (which we attempted to clarify, but were ignored). They're now ignoring our requests for a refund too.

Claudiu

Photography, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Reliable service

I bought 5TB plan.I'm not a tech guy and for me the interface is very important and iDrive's interface is very intuitive and ease to use. I didn't feel the need to read any tutorial and I used the interface at once, from the first glance.I can interrupt the transfer at any time, the queued files or folders will be resumed when I need. If a file wasn't completely transferred because interruption, it will be resumed without a problem. After a job completion you'll receive a report and you can access a detailed log. In a particular backup I spotted that a file wasn't transferred because of an error and when I verified I discovered that file was corrupted. Searching further more I found that my hard drive had errors and I could corrected them.For short and medium transfers my upload speed transfer in Romania was 25-50 MB/s (megaBytes not mbs), but when I transfered 1.4 TB medium transfer speed was only 17MB/s. My internet connection is capable of 90-100 MB/s and obviously it wasn't the bottleneck.When I had a minor problem the chat support on their website resolved it in seconds.

PROS

Good interfaceSafe serviceGood transfer speed for medium and light jobsInstant support through chat in websiteDetailed logs for transfers

CONS

Slow transfer speed for long jobs, despite using 4 threads.

Reason for choosing IDrive

Generous storage space at a fair price.

Reasons for switching to IDrive

OneDrive offered a 6TB plan, but in fact I should create other 5 different accounts and then adding them to my base account. Besides, I didn't like their interface.