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IDrive vs OneDrive

IDrive vs OneDrive

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Overall Rating
4.6 (1132)
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.6 / 5
4.2 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
October 28, 2024
November 3, 2024
Pros/Cons
  • Pros

  • Very happy with its reliability and, especially, the help that is available when I need it.
  • I like that it is a reputable company with superb customer service, and that their product actually WORKS.
  • The 24/7 customer support is responsive and helpful, always ready to assist with any issues. Overall, iDrive Cloud Backup is a reliable, efficient, and secure choice for all your data backup needs.
  • Cons

  • The configuration interface, for both the client and the web administration, is confusing and limited. I found a bug in the macOS client that made my us of the system very difficult.
  • Inability to manage local backups ( sync deletions) which can be done in cloud.
  • Makes no sense at all that the client needs to copy the "back-up" you are running for the local disk, where it is installed, prior to sending it to the cloud.
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  • Pros

  • Software is easy to use and mostly seamless once it is all setup. Love that documents are automatically backed up and available on every device that I login to.
  • The app for one drive is very user friendly and reliable also, super happy with my purchase. Will definitely recommend it.
  • Overall this is a great product that is wonderful when it comes to space and quality for your money.
  • Cons

  • Being that this software is supposed to provide convenience, using it was awful and quite honestly, wasted a lot of time.
  • When there is a file discrepancy it can be really hard to determine the problem. It's hard to know if you are signed out.
  • Sometimes OneDrive has given errors (due to syncing or momentary loss of internet) and it is quite annoying. The biggest issue is when transferring documents and you have to restart all over again.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos