M-Files vs ShareFile

M-Files has 172 reviews and a rating of 4.24 / 5 vs ShareFile which has 287 reviews and a rating of 4.44 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (172)

4.44 / 5 (287)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 23, 2021

July 16, 2021

Pros/Cons

  • Pros

  • Very easy to use and very fast to find what I search short implementation time. Just great to see happy customers

  • Reliable, easy to use, a good database program.

  • Cons

  • It was a little pricey and we don't have it fully implemented but we have already seen operational efficiency go up dramatically in our processing department alone.

  • It can be a tad bit pricey however it does its job well and once it is deployed you can see the value in the cost.

  • Pros

  • The product is so easy to use and clients love it.

  • Extremely intuitive and easy to use. Powerful interface and high functionality. After using just about every major file sharing platform, it just works-so well that it nearly disapears.

  • Cons

  • Some administrative tasks and settings are a bit hard to find, but once you learn your way around it is not bad.

  • Sometime glitchy but very rarely had a problem.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos