All MangoApps Reviews
1-25 of 143 Reviews
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Reinard
Verified reviewer
Civic & Social Organization, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Great third party tool that seamlessly does what you wanted to do
While definitely a compliment, TinyTake has become one of those apps I forget about, it's there and I use it, without it taking effort or thought, it has become part of my workflow.
PROSTinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.
CONSNothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.
Vendor Response
Thank you for your review Reinard! We're glad that TinyTake works well for you. It is an honor to know that it has become a natural part of your workflow, thank you for being a value customer! Cheers
Replied December 2018
Stacey
Financial Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Stacey Cale - VP Human Resources, Merchants Bonding Company
Our implementation representative was helpful and patient through our numerous calls. I loved that you could look on his calendar and book as many meetings as it takes to get through the implementation.
PROSWhat we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation. The system is great for being able to give your company's personal look and ease of imputing information.
CONSAt first the system seems overwhelming because there are so many potential functions you can use in the system. Recommend to anyone to first figure out what you want to use the tool for and turn off the other functions at first.
Reason for choosing MangoApps
Price and felt confident mango would hand-on help us through this implementation.
Robert
Paper & Forest Products, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2019
I never see me Mango alerts
not much I cant honestly say there is anything it does well that I feel is indispensable
CONSi only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete
Vendor Response
Robert, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. I will pass along your feedback, but i'd also love to have you contact our support to work on resolving each of the issues you mention. Thank you again!
Replied April 2019
Jitendra
Higher Education, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
I had a great experience using the MangoApps.
MangoApps is a solid platform that provides a wide range of capabilities for companies of all sizes. We can simply exchange information and resources, work together on projects, and interact with one another. The platform's high adaptability enables firms to customize it to meet their demands and specifications.
PROSThese are some of MangoApps' best qualities, including customizability, that I have encountered: With MangoApps, businesses can fully customize the platform to meet their unique requirements and corporate identity. This might contribute to giving workers a more interesting and tailored experience.MangoApps is available on mobile devices, allowing us to interact with our coworkers and obtain crucial information whenever and wherever we are.Collaboration: MangoApps offers a variety of services, including as chat, multitasking, file sharing, and internet forums and discussion forums, to help my teams operate more productively and collaboratively.
CONSComplexity: Although MangoApps tends to be user-friendly, I have noticed that the platform may occasionally be confusing, especially when it comes to more sophisticated functions like workflow automation.Restricted integrations: MangoApps does integrate with several well-known business applications, but I believe it could need additional third-party interfaces.MangoApps costs are determined by the number of users, which makes it more costly for larger enterprises.Customer service: I've noticed that MangoApps' customer service sometimes takes a while to get back to me.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Very good system for tracking projects and storing knowledge in an accessible manner
Knowledge repository and project management system streamlining.
PROSAbility to create individual projects within which you can have message feeds, tasks, wikis, file storage etc. Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system. Everything is very easily searchable. Using the desktop app you have live chat functionality. E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.
CONSManaging tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work. No Gantt chart capability.
Vendor Response
Thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. I've recorded your feedback and will be sure to pass it along to our product teams. Cheers!
Replied December 2018
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
Overall great to use, although could use even more customization and tagging
Working collaboratively across multiple offices on select projects, increased communication with decrease email, better control of company story, filing system
PROSEasy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure
CONSCons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under. Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there). Would also like a better tagging system for photos and files with more controls built in.
Vendor Response
Thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along. Cheers!
Replied December 2018
Eugene
Verified reviewer
Graphic Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
"MangoApps has truly helped in overseeing projects for me and my group particularly"
Document the executives and string the board, it's an incredible application for sharing and staying up with the latest with items and thoughts.
PROSit has a ton of provisions particularly the piece of making strings, wikis, variants of records, picture, and video reviews, notices and labels, bunch the executives, talking usefulness and identifications too it's an incredible application. I likewise discovered the simplicity of adding and eliminating visitor clients for occasional representatives, with low evaluating extremely alluring focuses.
CONSI wasn't impressed by the way that MA doesn't permit video calls and associations for certain outside devices and applications for usefulness.
Reasons for switching to MangoApps
We were looking at heightening to contemporary sharepoint to procure more features.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Good OTS System
The tech support and developers are very responsive and helpful. They are particularly accommodating to non-tech savy customers.
PROSThe time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using. There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.
CONSThe branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.
Vendor Response
Thank you for taking the time to review MangoApps. I'm pleased to see that you've had positive experiences with our support and developers!
Replied December 2018
Steve
Verified reviewer
Architecture & Planning, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Overall, I've had a very positive experience with the MangoApps software.
The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.
CONSIt can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.
Vendor Response
Steve, thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. It is an honor to know that customers realize the power of MangoApps, and enjoy the overall experience. If there is anything we can do to help you or others with the learning process, please pass that feedback along! Thank you again
Replied December 2018
Maurice
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
''Top notch e-learning solution.''
I am having a great experience using the platform. Ease team collaboration hence improved taskforce in the organisation.
PROSThe platform is easy to use and access. With the platform it is quite simple to build pages. It so easy to add and eliminate visitor clients that is for occasional representative.
CONSA times it becomes so hard to login due to experienced complications.
Graham
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Good Product
We like Mango Apps, for what we pay we feel it is a good product. We operate from Asia, where it does operate ok. If they had support in different countries and provided the software in multiple languages they would probably dominate the market hands down. Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
PROSThe improvement you get in communication between employees is great and results in far better proficiencies across your whole business. Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me. It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.
CONS1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself. 2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another. 3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.
Jill
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
MangoApps Review
We've used since 2013 I believe, it's been a great collaboration tool and useful to get things out of email and store shareable (thats the key) data in one place. I like it!
PROSEasy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.
CONSWhen you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser. Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.
Vendor Response
Jill, thank you for taking the time to leave us a review and provide feedback! I'm happy to hear you've been a customer for so long and I hope we can continue to earn your business for many years to come! I will be sure to pass along your feedback as well. Thank you again!
Replied December 2018
Tyressa
Education Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
MangoApps user advocate
My experience with MangoApps has been excellent. I have enjoyed connecting through this software to the platforms that I need to communicate with professionals all over the world. I enjoy being able to store and save documents and files and archived them in the event I want to use them later. I appreciate the notifications and know that I can change them as I desire. I will continue using MangoApps and advocating for its continued use to access the platforms I need. Thank you From a very supportive and satisfied user!
PROSI love that MangoApps is free, easily accessible. user friendly, upload from the computer is fast, having the opportunity to connect with others across various states is one of my most favorite benefits, and knowing that no matter who I speak with has a similar priority as mine, how do we meet the needs of those we serve.
CONSI do not have any cons about MangoApps. I think it is easy to sign up and sign in and you can connect with how many people you want to and you can come and go within communities or work groups.
Vendor Response
Tyressa, thanks for reviewing MangoApps and being our strong advocate! We're happy to have you as a user and glad to see it fitting in your workflow. Your feedback has been shared with our team, thank you again!
Replied August 2020
Siobahn
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
It has increased our overall communication and capturing information.
The collaboration and ability to direct the information to the right people, teams etc. We can troubleshoot issues in a more effective way than our business software. The search ability makes it a invaluable resource over trying to find things in email. We use Mango every day and have really built our company culture around the capabilities and efficiency it creates.
CONSSometimes it can be hard to understand the best way or best practice for how to deliver the information. Teams, projects, departments etc all have different functions and you have to really understand them and utilize them properly.
Vendor Response
Siobahn, thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along. Cheers!
Replied December 2018
Tim
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
MangoApps is a great , flexible tool for our organisation's intranet. Highly recommended!
MangoApps are constantly evolving the product in response to user needs. We selected it following a thorough review of the market and it ticked all our boxes as a cross between a collaboration platform and organisational intranet. It offered significantly more functionality compared to competitors at the price point. Since becoming customers we have seen regular significant improvements in the product.
CONSThe release of some new features have on occasion had unexpected consequences for the setup of our intranet although we have always been able to resolve or workaround these.
Vendor Response
Tim, thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along regarding updates/releases. Thanks again!
Replied December 2018
Itziar
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT