Medsender

RATING:

4.9

(16)

About Medsender

Medsender is a HIPAA-compliant solution designed to help medical clinics, insurance companies and enterprises send or receive documents via fax, email and SMS channels. Medical clinics can request signatures, details, authorization and documents on patient forms via fax and streamline administrative operations through EHR integration and automation. Businesses can utilize a one-click extension or developer API to facilitate an exchange of protected health information (PHI). Administrators can also use a provider integration to automatically receive additional data such as demographic information about patients. Other features of Medsender include electronic signature, customizable cover sheet, search, security, unlimited cloud storage, encryption and more. Pricing is...

Medsender Pricing

Medsender is offered across three pricing plans, outlined below. Solo: $99/mo Group: $249/mo Complete: $699/mo Enterprise: Contact Medsender for pricing details.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Medsender link signatures with a click

Medsender Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Medsender

1 - 5 of 16 Reviews

User Profile

Doede

Verified reviewer

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Great Product

We use Medsender as e-fax and document management right with our EHR, and use it daily.

PROS

Intuitive and simple. [SENSITIVE CONTENT HIDDEN] both have been great to work with, and are interested in making their product better and even more useable with logical features for my and other's business(es).

CONS

Few features missing, or could be improved upon, but the company is very willing to hear suggestions.

Reasons for switching to Medsender

Integration with Kareo.

Daniel

Medical Practice, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

HIPAA Compliant Fax & Email at the lowest price you'll see

My biggest problem was how to send Superbills to clients in a HIPAA compliant way. This has helped be become completely paperless. This also replaced my other, very expensive, online fax service & Medsender is just as good at a fraction of the price.

PROS

Being able to send HIPAA compliant emails has now made my office entirely paperless!

CONS

I haven't had any real issues with this product. It's pretty simple to use & does what I need it to do.

Reason for choosing Medsender

Medsender was cheaper, had a better interface, integrated with the EMR, and you can send HIPAA compliant emails. It was a no-brainer.

Reasons for switching to Medsender

Pricing mainly, and Updox doesn't do HIPAA compliant email either.

Kathleen

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

HIPAA compliant faxing out of Kareo

We are now able to easily send HIPAA compliant faxes out of Kareo, especially for orders. Previously we had no method of doing this as Kareo does not allow electronic faxing of orders. Incoming faxes are also managed in a HIPAA compliant manner, but still require a significant effort by our administrative staff.

PROS

Medsender has allowed us to send HIPAA compliant faxes directly out of our Kareo electronica health record, especially for imaging and laboratory orders. This has been the primary benefit. Accepting faxes with results and adding them into Kareo is also easier than our prior system.

CONS

We had hoped that the software would help us reduce the burden of processing incoming faxes for our midsized medical group. It does reduce the burden, but not by much. Every fax still has to be reviewed by an administrative staff member and added to the chart. One of our primary limitations is not the fault of Medsender, it’s the fault of Kareo. Kareo does not permit each provider to have their own unique fax number on their orders. We are only allowed to use our main fax number for the whole organization. So in order for each provider to get their own faxes, they have to get a fax number through Medcenter and manually change the Kareo number on the order using Medsender. If carrier would allow each provider to have their own fax number we would not have this problem.

Reasons for switching to Medsender

DocHub is not HIPAA compliant and does not integrate into Kareo.

Kit

Medical Practice, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great product for a small practice!

Overwhelmingly positive. The platform is extremely user friendly, with robust features and excellent customer service.

PROS

Excellent customer service, robust features and interfaces with my EHR platform provider, Tebra/Kareo.

CONS

No cons that I can think of. I have been very pleased.

Danielle

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Safe, Reliable, Easy

Medsender made our business run much smoother than we imagined. We were a new business having issues with our fax machine. This saved so much time and allowed all employees to access from anywhere. With a typical fax system you must physically be present to view the faxes. This allows easy viewing and patient safety being HIPPA compliant.

PROS

We love medsender in our practice because it is easy and reliable. We can access it anywhere so we never miss important documents.

CONS

There are no cons however we do sometimes miss the physical papers.

Reason for choosing Medsender

Medsender seemed to be the best fit for our practice.