---
title: "Microsoft 365 Software Reviews, Demo & Pricing - 2026"
description: "Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/file-sharing/microsoft-365-profile/"
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---

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Microsoft 365

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Overview

[Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/)

# Microsoft 365 Review

From $6-$22/month Free trial 6 plans

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Microsoft 365

4.6

[(14174)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Pricing

Starting at $6.00 per user per month

### About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.

Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.

Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

## Microsoft 365 User Interface

## Popular Microsoft 365 Alternatives

Main Product

Microsoft 365

4.6

[(14174)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.33Value for money
-   4.26Customer support
-   4.61Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/)

4.7

[(29236)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.78Value for money
-   4.35Customer support
-   4.51Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/)

4.8

[(28634)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.72Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17742)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/)

4.5

[(12889)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.37Value for money
-   4.21Customer support
-   4.37Functionality

Pricing

Starting at $1.99 per month

Get Price

Alternative Product

[Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)

4.4

[(5470)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.23Value for money
-   4.13Customer support
-   4.27Functionality

Pricing

Starting at $5.00 per month

Get Price

## Microsoft 365 Pros and Cons

We analyzed 14,174 verified reviews for Microsoft 365 to find out what actual users really think.

Select to learn more

Comprehensive Office Suite Integration

Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments.

Intuitive Navigation And Accessibility

Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks.

Robust Email Management Tools

Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility.

High And Complex Subscription Costs

Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality.

Login And Authentication Frustrations

Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles.

Disruptive And Frequent Software Updates

Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process.

## Microsoft 365 Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

Microsoft 365 Personal

$9.99

flat rate, per month

Plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat

Read More

Microsoft 365 Family

$12.99

flat rate, per month

Plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat

Read More

Microsoft 365 Business Basic

$6.00

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Business-Class Email
-   Call
-   Chat
-   Meet up to 300 Attendees
-   Standard Security
-   Web and Mobile Versions of Office Apps

Microsoft 365 Apps for Business

$8.25

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Desktop Versions of Office Apps With Premium Features
-   Standard Security

Microsoft 365 Business Standard

$12.50

per user, per month

Plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Attendee Registration and Reporting Tools
-   Business-Class Email
-   Call
-   Chat
-   Desktop Versions of Office Apps With Premium Features
-   Easily Host Webinars
-   Manage Customer Appointments
-   Meet up to 300 Attendees

Read More

Microsoft 365 Business Premium

$22.00

per user, per month

Plan includes:

-   Access on Ios
-   Android
-   Anytime Phone and Web Support
-   Data Protection
-   Microsoft Teams
-   Windows and Mac Devices

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Microsoft 365 Features

-   Popular features found in Document Management
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Collaboration Tools
    
    Compliance Tracking
    
    Document Classification
    
    Document Editing
    
    Document Generation
    
    Electronic Signature
    
    File Conversion
    
    File Sharing
    
    Third-Party Integrations
    
    Version Control
    
-   More features of Microsoft 365
    
    Activity Tracking
    
    Address Book
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Audit Trail
    
    Authentication
    
    Booking Management
    
    Brainstorming
    
    Calendar Management
    
    Calendar/Reminder System
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Conferencing
    
    Contact Management
    
    Content Creation
    
    Content Management
    
    Customizable Templates
    
    Data Security
    
    Data Synchronization
    
    Data Visualization
    
    Discussions/Forums
    
    Document Automation
    
    Document Capture
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Email Management
    
    Email Monitoring
    
    Email Templates
    
    Encryption
    
    Event Management
    
    File Management
    
    File Transfer
    
    Full Text Search
    
    Image Editing
    
    Inbox Management
    
    Live Chat
    
    Meeting Management
    
    @mentions
    
    Messaging
    
    Microsoft Outlook Integration
    
    Mobile Access
    
    Mobile App
    
    Multi-Language
    
    Multiple Format Support
    
    Multiple Projects
    
    Notes Management
    
    Office Suite
    
    Offline Access
    
    Presentation Tools
    
    Productivity Tools
    
    Project Management
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reminders
    
    Remote Access/Control
    
    Reporting/Analytics
    
    Response Management
    
    Room Booking
    
    Scheduling
    
    Screen Sharing
    
    Search/Filter
    
    Secure Data Storage
    
    Single Sign On
    
    Task Management
    
    Task Progress Tracking
    
    Team Calendars
    
    Team Collaboration
    
    Templates
    
    To-Do List
    
    Two-Factor Authentication
    
    Two-Way Audio & Video
    
    User Management
    
    Video Conferencing
    
    Video Streaming
    
    Video Support
    
    Whiteboard
    

## Microsoft 365 Integrations

Microsoft Excel

Integration rated 4.8 from 205 reviews

Microsoft Outlook

Integration rated 4.7 from 199 reviews

Microsoft Word

Integration rated 4.9 from 179 reviews

Microsoft Teams

Integration rated 4.6 from 166 reviews

Microsoft PowerPoint

Integration rated 4.7 from 153 reviews

OneDrive

Integration rated 4.8 from 139 reviews

See all 12 integrations

## Microsoft 365 User Reviews

## Microsoft 365 customer ratings

- Overall rating: 4.6/5
- Total reviews: 14,174

### Rating distribution

- 5 stars: 10,012 reviews (71%)
- 4 stars: 3,499 reviews (25%)
- 3 stars: 533 reviews (4%)
- 2 stars: 69 reviews (0%)
- 1 star: 61 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.6/5

---

### Microsoft 365 is the best option.

- Overall rating: 5/5
- Reviewer: Orlando Q.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Microsoft 365 is the safest and most complete option in 2026. It’s not the cheapest or the simplest, but it offers the best combination of power, compatibility, collaboration, and continuous updates. If you regularly work with Office documents or collaborate with others, it’s still worth it. Overall, my experience has been good, which is why I recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and OneNote work natively with each other. Real-time collaboration is excellent, and working across devices (PC, Mac, mobile, and web) is very seamless.

#### Cons

If you stop paying, the desktop applications switch to read-only mode. Many people miss the one-time purchase option (Office 2024/LTSC).

---

### Gets the job done

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I used it every day while running a branch with many different areas. It handled email, scheduling working together on documents and looking at bids enough that I never felt like I needed something else.. It did take some work and care to keep permissions and files organized across the different teams.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

As an Operations Manager in charge of a branch that has structured cabling, security and access control and AV teams Microsoft 365 was the tool that kept everyone working together. Excel and SharePoint were important for looking at and making sure the bids and estimates from all four areas were correct. Teams helped me talk with project managers on jobs without always having to leave messages. OneDrive and SharePoint made it easy to pass papers from office staff to field techs.

#### Cons

The settings for permissions and sharing on SharePoint sites became hard to manage once there were multiple teams. Like AV, security, cabling and admin. Who needed different levels of access to the same folders for each job. It took a lot of work to keep things in order. Sometimes OneDrive had sync problems that made version issues happen on shared estimate spreadsheets. That was annoying when many people were working on bid documents at the time. The large number of apps in the package can also be much or confusing for people who are not very tech-savvy.

---

### Great program

- Overall rating: 5/5
- Reviewer: Lela W.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint.

#### Cons

The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly.

---

### Reliable, Easy to Use, and Great for Collaboration

- Overall rating: 5/5
- Reviewer: April V.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Microsoft 365 has been excellent. It provides a complete suite of tools that support communication, collaboration, document creation, and file management in one ecosystem. The applications are dependable, easy to use, and integrate seamlessly with one another, making day-to-day work more efficient. It's a valuable solution for businesses of all sizes and continues to improve with regular updates and new features.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

What I like most about Microsoft 365 is how seamlessly it brings everything together in one platform. The integration between Outlook, Word, Excel, Teams, OneDrive, and other applications makes collaboration and document management simple and efficient. It's reliable, easy to use, and accessible from virtually anywhere, allowing our team to stay productive whether we're in the office or working remotely. The regular updates and cloud-based features also help keep everything secure and up to date.

#### Cons

One downside of Microsoft 365 is that some features and settings can be difficult to find because they are spread across multiple apps and admin portals. Occasional updates may also change the interface or move features, requiring users to adjust. Additionally, syncing issues with OneDrive or SharePoint can happen from time to time, though they are usually resolved quickly.

---

### Microsoft 365 Review 2026

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I've used Microsoft 365 since I was in high school, through college, through grad school, and now at my organization. Co-pilot has been a game changer as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The features and the functionality. It hooks into Microsoft Teams, calendar management, etc. All the features needed for an HR department.

#### Cons

Nothing that I like least about it. I use these products every day and have for many years. Nothing bad to note.

---

### Reliable, Feature-Rich, and Essential for Business

- Overall rating: 5/5
- Reviewer: Rajesh A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Microsoft 365 is an indispensable productivity suite for both individual work and team collaboration. While the subscription pricing and occasional app bloat can be minor drawbacks, the reliability, seamless cloud integration across devices, and comprehensive set of tools make it well worth the investment for daily operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The seamless integration across apps like Teams, Outlook, Word, Excel, and OneDrive makes collaboration effortless. Having a single subscription for all essential productivity tools keeps everything organized in one ecosystem.

#### Cons

The move to a mandatory subscription model can become expensive over time, especially for small teams or individual users who only need core features and don't want recurring fees.

---

### Essential Productivity Suite with Excellent Cloud Integration

- Overall rating: 4/5
- Reviewer: Melissa R.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been highly positive as it serves as the backbone for my daily document management and communications. It offers unmatched feature depth and reliability for both personal and professional tasks, making the subscription cost well worth it for the sheer utility provided.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The cloud synchronization across all devices is completely seamless. Having Word, Excel, and OneDrive connected means I can switch from my phone to my laptop without losing any progress or worrying about saving files manually.

#### Cons

The interface can feel quite bloated and heavy, which occasionally causes slowdowns on older hardware. The subscription model also adds up over time compared to one-time purchase alternatives.

---

### Powerful but complex platform!

- Overall rating: 4/5
- Reviewer: Fernando G.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Strong security, access controls, and administrative features are valuable for business use and collaboration features as microsoft Teams and SharePoint.

#### Cons

Microsoft 365 licensing costs can become significant, especially for larger organizations with many users.

---

### Microsoft 365 amazing review !

- Overall rating: 4/5
- Reviewer: Nour S.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was very nice I used Microsoft word to build ready built templates in my computer portal and it was a nice experience building a cover letter and a resume through inbuilt resumes in word

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked everything about the Microsoft 365 and I didn’t dislike anything because it was all an amazing platform

#### Cons

I disliked the use of excel basically cause I dislike using excel for files I feel like another platform for excel spreadsheet could be used instead of this system called the excel

---

### Microsoft 365 was easy to use

- Overall rating: 4/5
- Reviewer: Manda Lyen P.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Microsoft 365 was good. I thought it was easy to use. I really didn't have any complaints.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I really liked the easy of use and accessibility. I really thought it was very easy to use, I'm happy with it.

#### Cons

My first big complaint is the price, it's quiet pricey. My second complaint is that it's kind of different to sign up

---

Showing 1 - 10 of 14174 Reviews

[See All Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

## Microsoft 365 Popular Comparisons

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