# Microsoft 365 Software Reviews, Demo & Pricing - 2026 > Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/file-sharing/microsoft-365-profile --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / Microsoft 365 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) # Microsoft 365 Review From $6-$22/month Free trial 6 plans Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft 365 4.6 [(14117)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Pricing Starting at $6.00 per month ### About Microsoft 365 Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month. Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## Microsoft 365 User Interface ## Popular Microsoft 365 Alternatives Main Product Microsoft 365 4.6 [(14117)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.34Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) 4.7 [(29067)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.78Value for money - 4.35Customer support - 4.51Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28547)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17623)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12777)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.38Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5451)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Microsoft 365 Pros and Cons We analyzed 14,117 verified reviews for Microsoft 365 to find out what actual users really think. Select to learn more Comprehensive Office Suite Integration Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments. Intuitive Navigation And Accessibility Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks. Robust Email Management Tools Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility. High And Complex Subscription Costs Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality. Login And Authentication Frustrations Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles. Disruptive And Frequent Software Updates Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process. ## Microsoft 365 Pricing and Plans Starting price: $6.00 per month Free Trial Free Version Microsoft 365 Personal $9.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Family $12.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Business Basic $6.00 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Business-Class Email - Call - Chat - Meet up to 300 Attendees - Standard Security - Web and Mobile Versions of Office Apps Microsoft 365 Apps for Business $8.25 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Desktop Versions of Office Apps With Premium Features - Standard Security Microsoft 365 Business Standard $12.50 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Attendee Registration and Reporting Tools - Business-Class Email - Call - Chat - Desktop Versions of Office Apps With Premium Features - Easily Host Webinars - Manage Customer Appointments - Meet up to 300 Attendees Read More Microsoft 365 Business Premium $22.00 per user, per month Plan includes: - Access on Ios - Android - Anytime Phone and Web Support - Data Protection - Microsoft Teams - Windows and Mac Devices Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft 365 Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of Microsoft 365 Activity Tracking Address Book Alerts/Notifications API Appointment Management Audit Trail Authentication Booking Management Brainstorming Calendar Management Calendar/Reminder System Chat/Messaging Commenting/Notes Communication Management Conferencing Contact Management Content Creation Content Management Customizable Templates Data Security Data Synchronization Data Visualization Discussions/Forums Document Automation Document Capture Document Management Document Storage Email Management Email Monitoring Email Templates Encryption Event Management File Management File Transfer Full Text Search Image Editing Inbox Management Live Chat Meeting Management @mentions Messaging Mobile Access Mobile App Multi-Language Multiple Format Support Multiple Projects Notes Management Office Suite Offline Access Presentation Tools Productivity Tools Project Management Real-Time Notifications Real-Time Updates Reminders Remote Access/Control Reporting/Analytics Response Management Room Booking Scheduling Screen Sharing Search/Filter Secure Data Storage Single Sign On Task Management Task Progress Tracking Team Calendars Team Collaboration Templates To-Do List Two-Factor Authentication Two-Way Audio & Video User Management Video Conferencing Video Streaming Video Support Whiteboard ## Microsoft 365 Integrations Microsoft Excel Integration rated 4.8 from 202 reviews Microsoft Outlook Integration rated 4.7 from 193 reviews Microsoft Word Integration rated 4.9 from 176 reviews Microsoft Teams Integration rated 4.6 from 161 reviews Microsoft PowerPoint Integration rated 4.8 from 149 reviews OneDrive Integration rated 4.8 from 135 reviews See all 12 integrations ## Microsoft 365 User Reviews Overall Rating 4.6 Ratings Breakdown 5 71% 4 25% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.3 Functionality 4.6 LW Lela W. Verified reviewer Legal Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Great program 5 Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint. Cons: The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly. Read More SP Sonu P. Verified reviewer Consumer Goods 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Comprehensive Productivity Suite for Business Collaboration 5 Overall, our experience with Microsoft 365 has been very positive. It has significantly improved communication, collaboration, and productivity across teams. The cloud-based ecosystem makes it easier to access files, manage emails, and work remotely without major disruptions. The platform performs well for businesses of all sizes and provides a dependable environment for document management, collaboration, and day-to-day operations. While there can be some complexity around administration and licensing, the overall reliability, functionality, and integration across applications make it a worthwhile long-term investment. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 offers an excellent combination of productivity, collaboration, and cloud-based tools in one platform. The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient. The platform is easy to use for most users and provides strong value for money considering the number of applications included. File sharing and document management are seamless across teams and devices, while spam filtering and security features in Outlook help maintain reliable communication and protect against unwanted emails. Customer support and ongoing updates are also strong, with regular improvements and security enhancements being released consistently. Cons: Licensing and subscription management can sometimes be confusing, especially for businesses with multiple users and plans. Some advanced admin and security settings also require technical knowledge to configure properly. Occasional syncing issues between desktop and cloud applications can happen, particularly with large shared files. Read More Elizabeth W. Verified reviewer Government Relations 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 Security mandated switch from google 1 Previously 2 Still resending that we had to switch to this because of security requirements. Inbox management is terrible and nothing is as intuitive as gmail Ratings Breakdown 2 Ease of use 2 Value for money 3 Customer support 2 Functionality Previously 3 Pros: The security features are why we had to switch to Microsoft. It is CMMC compliant for DOW contracts. Cons: It is stated and not as user-friendly to manage your inbox or use as Google Gmail docs, etc. feels like a legacy 1980s product Reasons for switching to Microsoft 365 CMMC compliance requirements for DoD contractors Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed May 2026 Good product for business use 4 The product is robust, offers customers low to mid-level protection and will assist with day-to-day tasks, but may require some additional relearning and very occasional outages. Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: Product is pretty reliable, the options for SharePoint and OneDrive to share files helps many people in todays business world and spam filtering in email is usually enough for most people. While the value for the money has been decreasing over the years, its still pretty decent. All-in-all, the product is still the best option for business customers and what I recommend, despite a few shortfalls. Cons: Ease of use is ok, they are constantly changing things just to move them. Sometimes its due to added features and others times it's just in a different location, including the Admin Center. If you ever need to open a support ticket, your chances of connecting with someone who can help are next to zero and the product is constantly under attack because of how popular it is in the business world. I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough. Reasons for choosing Microsoft 365 I'm trained in both and use both on a daily basis Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed July 2026 A Complete Productivity Suite That Fits My Professional and Personal Life 5 Overall, my experience with Microsoft 365 has been excellent. It is a reliable and all-in-one productivity suite that supports my work as a physiotherapist, my ongoing professional growth in Canada, and my personal life. It keeps everything organized, accessible, and easy to manage. I would definitely recommend it to anyone looking for a powerful and dependable productivity solution. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 has been extremely helpful in both my professional and personal life. As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks. The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient. Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents. PowerPoint has also been valuable for creating presentations during my learning and professional development journey. The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home. On a personal level, I also use Microsoft 365 to stay organized at home. It helps me manage routines and keep track of important personal information. Being a new mother, I find it helpful for organizing small but important details in a structured way. My husband also uses it for work and learning, so it has become something we both rely on in our daily lives. Cons: The only drawback is the subscription cost, which can feel a bit high over time. Also, while the mobile apps are convenient, some advanced editing features are still better on a desktop. Read More AD Arnold D. Verified reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed June 2026 Driving Workforce Efficiency and Collaboration with Microsoft 365 4 My overall experience with Microsoft 365 has been very positive. It has become a core part of how our teams communicate, collaborate, and stay productive on a daily basis. The platform provides a reliable and familiar environment that allows employees to work efficiently, whether they are in the office, working remotely, or supporting clients across different locations. What stands out most is how well the different applications work together. Being able to move seamlessly between Outlook, Teams, OneDrive, SharePoint, and the Office applications has simplified workflows and improved collaboration across the organization. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform. In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and document collaboration is essential. Microsoft 365 makes it easy for employees to stay connected, work efficiently, and access the tools they need without switching between multiple applications. The integration between Outlook, Teams, OneDrive, and SharePoint has significantly improved collaboration and productivity across the organization. I also appreciate the platform's strong security features and cloud-based flexibility, which support both remote and office-based employees. Cons: What I liked least about Microsoft 365 is that, at times, it can feel like there is almost too much functionality packed into the platform. While the wide range of tools is a strength, it can also make the experience overwhelming for some employees who only use a small portion of the available features. Keeping up with frequent updates and new capabilities can be challenging, and there are occasions when users need additional guidance or training to get the most out of the platform. Read More VT Victoria T. Verified reviewer Arts and Crafts 2-10 employees Used daily for more than 2 years Review source Reviewed June 2026 One of the Most Complete Productivity Suites 5 Overall, I enjoy using Microsoft 365 as it has many tools and integration between them all. General use of the tools are relatively straight forward, you can use it simply or as complex as you want. It allows for a lot of customization in terms of work. Even though there are many features to help different needs and wants, it can be overwhelming to new users to go through and learn them. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 has been a solid solution for both work and personal use. What I like most is having everything in one place whether it is email, file storage, document creation, and/or collaboration tools. Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices. The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient. It also does a good job handling images and videos through cloud storage and syncing. There is a bit of a learning curve because of how many features are available. That said, customer support and online resources are pretty helpful when issues come up. Overall, Microsoft 365 offers great value for money and has always been an essential part of my daily workflow. Cons: Subscription costs can be expensive as well as the features being too overwhelming for new users. I still don't use all the features available but having so many features also makes it very customizable to different needs/business needs. Read More MC Mark C. Verified reviewer Museums and Institutions 501-1000 employees Used weekly for more than 2 years Review source Reviewed June 2026 Our Real-World Experience using Microsoft 365 within a Non-Profit UK Charity 5 Overall, our experience with MS365 has been very positive. It has transformed communication internally for us, with the day-to-day running of the non-profit organisation, particularly amongst Board members and long-term volunteers. We learned fairly quickly that like most enterprise platforms, you need to manage it properly, have the right IT people on-hand for older members, and with that complexity, unnecessary costs can creep in. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The biggest advantage for us is that MS 365 gives us access to enterprise-level tools and infrastructure at charity pricing, while making communication, collaboration and day-to-day running of our organisation (especially amongst the Board members) much easier, because everything works together. Cons: While the charity pricing is excellent, 365 can become more complex than expected (especially for older members of our Board), and unless carefully managed, smaller charities can end up paying for services they don't fully use while creating extra administration overhead for the more techie volunteers in IT and admin roles. Read More VR Verified Reviewer Food & Beverages 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2026 Seamless Product with Access Across Multiple Devices 5 Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud services allowing access across multiple platforms and devices. This product provides the best bang for your buck. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 is a reliable service that integrates email, file storage that can be shared, and other apps that allow for customization/editing or creating files and while also being able to collaborate with others. Cons: The mobile apps don't seem to be as reliable and stable as the desktop version of the apps. Outlook specifically often has syncing issues with email and calendar updates. Read More BW Brent W. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Construction Company 5 Microsoft 365 has become the backbone of how we run our business. It replaces the need for traditional servers, supports collaboration across multiple job sites, and keeps everything centralized and accessible. Like anything, it requires structure and buy in from the team, but once it’s dialed in, it’s a powerful system that supports both office and field operations. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Microsoft 365 ties everything together for us. Between Excel, OneDrive, Outlook, Teams, and now Copilot, it’s essentially our full operating system as a construction company. It keeps our office and field teams connected, allows real time document access, and streamlines communication across jobs. Cons: There’s a lot packed into it, which can be overwhelming. If it’s not set up properly, things can get disorganized quickly. Licensing can also add up as you scale, especially when you start layering in premium tools. Some features feel underused unless you take the time to properly train your team Read More Showing 1 - 10 of 14117 Reviews [See All Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) ## Microsoft 365 Popular Comparisons [Google Docs vs Microsoft 365](https://www.softwareadvice.com/cms/google-docs-profile/vs/microsoft-365/)[Google Drive vs Microsoft 365](https://www.softwareadvice.com/cms/google-drive-profile/vs/microsoft-365/)[Google Workspace vs Microsoft 365](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-365/)[OneDrive vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-onedrive/)[Microsoft SharePoint vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-sharepoint/)[Microsoft Word vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-word/)[Dropbox vs Microsoft 365](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/microsoft-365/)[Docusign vs Microsoft 365](https://www.softwareadvice.com/compare/367901-Docusign/vs/397757-microsoft-365/)[Box vs Microsoft 365](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Confluence vs Microsoft 365](https://www.softwareadvice.com/project-management/confluence-profile/vs/microsoft-365/)[Adobe Acrobat vs Microsoft 365](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/microsoft-365/)[Connecteam vs Microsoft 365](https://www.softwareadvice.com/hr/connecteam-profile/vs/microsoft-365/)[LibreOffice vs Microsoft 365](https://www.softwareadvice.com/cms/libreoffice-profile/vs/microsoft-365/)[iLovePDF vs Microsoft 365](https://www.softwareadvice.com/cms/ilovepdf-profile/vs/microsoft-365/)[monday.com AI Work Platform vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/monday-com/)[iCloud vs Microsoft 365](https://www.softwareadvice.com/cms/icloud-profile/vs/microsoft-365/)[Wrike vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/wrike/) [Compare All Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) ## Other Top Recommended Document Management Software [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (1014) Recently recommended **9** times [Conga Composer](https://www.softwareadvice.com/cms/conga-document-generation-profile/) **4.4** (117) Recently recommended **8** times [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) **4.0** (97) Recently recommended **8** times [FileHold](https://www.softwareadvice.com/cms/filehold-profile/) **4.7** (56) Recently recommended **8** times Stuck Between Options? 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