All CData Arc Reviews
1-25 of 25 Reviews
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Jim
Verified reviewer
Automotive, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
RSSBus
We use RSSBus primarily as our AS2 server for or EDI connections. I'm started to use some of the other ports such as PGP and PDF as well.
PROSEasy to configure and use the AS2 port. Also another PRO is the amount and types of ports that are available. And they keep adding more with each release. I am finding that I have uses for a variety of the other ports as well.
CONSI honestly don't have any cons at this point. We've been using it for about 6 years.
Eric
Wholesale, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Hated EDI....then I found Arc.
The UI is simple, straight forward and so powerful. I am a programmer who never uses 'design' tools. Arc allows me to use their straight forward minimalist UI and extend its capabilities with custom script. I was blown away with how seamlessly Arc could integrate into our existing architecture. See for yourself and download a trial. Arc support team has been amazing and very responsive. So far they have helped me navigate some rather complex use cases.
CONSI'd like to see an open community forum. I have sent some pretty complex and curious requests to Arc support (and they always get me taken care of). I hope that they will one day catalog support tickets into a searchable forum/knowledgebase
Reason for choosing CData Arc
We were fed up with EDI in general and were almost ready to pull the trigger on building our own system on top to the EdiFabric framework. After I ran the CData Arc trial, I was sold.
Reasons for switching to CData Arc
EDI HQ has is archaic, expensive, slow and difficult to use
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
RSSBus Connect Review
RSSBus Connect allowed us to gain more ownership of the integration between HubSpot and Dynamics 365. As our business dynamically changes we can configure settings at a more responsive rate then working months at a time with a 3rd party support like we had before. Support team did an amazing job getting our integration almost turn key. We developed and tested within a month and up and running with the short deadline we had.
PROSSoftware provided advance configuration and more ownership to the customization that we were not able to get with our previous integrations. Program has a wide variety of supported integrations connectors.
CONSDon't really have much cons. Overall software geared towards a more technical user. Although they are improving there UI often to make it more user friendly, some of the more advance stuff ends up requiring custom coding or working with support.
Sayeed
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Awesome Product and Extremely quick support.
Both support and Sales have above and beyond to help us during a ransomeware attack.
PROSWe choose this software over other brands because it was easy to use and support was just awesome.
CONSWe did not find anything we did not like.
Reason for choosing CData Arc
Price, Ease of Use and Stupid simple interfaces with great support.
Alec
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Perfect for EDI
The EDI development is perfect for an EDI heavy industry, transportation.
CONSThe database support with PostgreSQL is behind. It currently does not support using Postgres functions to build out an API.
Reason for choosing CData Arc
Price
Terry
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
The Inteliix Group
Excellent customer value and performance.
CONSWorkflow capabilities are bit limited however, not a big restriction.
Reasons for switching to CData Arc
Operational cost
Pavlos
Arts and Crafts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
CData Arc
There was a time when the need for AS2 transactions presented itself, and boy was ArcESB there to answer that need. The installation was relatively easy, the tech support when needed was more than helpfull, really on point, extremely polite, the software has not stopped working since the day of the servers first run. No issues at all no matter the file volumes. Hands down the best software out there.
CONSIf there would be one thing, that would be that we cannot use search in the AS2 Input or Output tabs in the GUI. Other than that there is nothing not to like!
Denise
Logistics and Supply Chain, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Excellent Software
Great service, great product and will continue to work with CData.
PROSSetting up file transfer connection in any format is easy. When I do have issues, support is amazing.
CONSNo communication when pricing changes. Because I am 3rd party with several customers the pricing is not reliable and the jump can be high. There might be more features, but not always needed
Reason for choosing CData Arc
At the time, cost and the simplicity of the software
Manolis
Arts and Crafts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
CData Arc
Well i would like to start by saying that this is indeed overall an excellent software. We had mainly acquired it for AS2 transactions. Then we started "playing" with the various connectors to start automating procedures. It has never failed once working for over 6+ years.
CONSTruly there is nothing not to like about this product.
Spencer
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Easy-to-Use, Lots of Functionality, and Reliable
RSSBus Connect allowed us to easily automate MFT operations to quickly deliver important files to our customers. We have been very pleased with the ease-of-use and abilities of the product. We intend to expand our usage into areas such as EDI translation in the coming months.
PROSRSSBus Connect is easy to setup and provides a wide variety of supported integration options.
CONSThe wide variety of integration options can make choosing the best option challenging if you do not have a specific goal in mind. The support team is excellent at providing guidance on new projects though.
Ben
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Outstanding Product and Service
Not only is it easy to use and navigate, but it is reliable and easy to track. We went from having multiple servers to handle multiple file transfer tools, to having just ArcESB and keeping everything all in one place. The support cannot be beat.
CONSOur only Con is that we did not get the product sooner.
Reasons for switching to CData Arc
We had reliability issues and to navigate through the tool was very difficult. It also could not handle our volume.
Kostas
Arts and Crafts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
CData Arc
Absolutely love this software. It was purchased for an AS2 EDI transaction need. It was fairly easy to set up and running in the production environment and has never failed working since. It really does everything on it's own once set up. Fantastic software.
CONSWe use it on a daily basis all these year and there is nothing not to like so far really!
Evangelos
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
CData Arc
The AS2 server is used daily in our organization. The server was installed and configured with a lot of ease. When came upon any technical issue the tech teams response was prompt extremely polite and helpful.
CONSThat i could not use search in the webui input tab of an AS2 connector. I had to scroll hundreds of lines to find a file for download.
Ioannis
Arts and Crafts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
CData Arc
This is an amazing software to begin with. It is used mainly for EDI exchange when the need presented for AS2 transactions. It can do so much more! It is now used to automate push and pull files in collaboration with the AS2 port and another feature to send files to email
CONSThere is truly nothing to dislike at this point.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
RSSBus simplifies and integrates our business with customers and vendors
Consistent support from both sales and technical resources.
PROSInterfaces and set-up and simpler than other AS2 EDI service providers, making it easy and scalable to use.
CONSFor us, additional connections come through sporadically, would love to explore how we could ramp up for licensing purposed without requiring sales support intervention.
Dave
Verified reviewer
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
RSSBus Connect Review
The best thing about running our own AS2 server with great support is the cost savings we have expreince of using SPS Commerce.
PROSThe software is very powerful and it translates all of our invound EDI documents to a standardized XML file that we then translate back into a format our system understand. The interface is good and the support has been excellent.
CONSEvery EDI connection is representd on one design view. it can be a little messy when you have a lot of trading partners.
Aggelos
Arts and Crafts, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
CData Arc
The ability to have and control all my EDI servers in one installation! The breadth of features is amazing. So many connectors and combinations to use from!
CONSThat there is no search for files in the AS2 connector input/output tab!
Sotiris
Arts and Crafts, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY