SmartFile vs Trello

RATING:

4.3

(55)

SmartFile has 55 reviews and a rating of 4.31 / 5 stars vs Trello which has 33873 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (55)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
7.5 / 5
Customer Support
4 / 5
3 / 5
Functionality
4 / 5
2.5 / 5
Last Review Written
September 18, 2020
March 11, 2020
Pros/Cons
  • Pros

  • Easy to use and to set up. Does exactly what we needed without the pains of an FTP site.
  • I only used this program for its free trial, but I liked how the interface was built and the fact that you can have permissions and thus, can avoid having leaking information issues.
  • Cons

  • We have had several occasions where the site was unavailable due to technical difficulties.
  • Uploading files via FTP or larger than 500MB takes days to weeks to upload due to constant server errors and disconnects.
Read all user reviews
  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
Read all user reviews
Pricing Range
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$
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$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos