All SmartVault Reviews
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SmartVault Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.1
Value for money
4
Functionality
4.2
Pros
"The access permissions on each document provide greater security and validate who can access each document since not all users can access everything, which gives us more security"
"SmartVault allowed everything to be in one place and had a desktop app as well that made it convenient to open."
"It has been good at helping the team move to a more paperless and physical "enviroment", lots of great features and awesome support"
Cons
"I disliked the fact that upload times seemed to vary or take longer than usual, even for some smaller documents, as well as synchronicity issues when dealing with clients on the other end."
"The connected desktop takes painstakingly long to refresh when looking for client data. And when you sometimes have to cross-reference info, it can be very annoying."
"I keep local copies of excel files because I do not trust SmartVault to keep live files safe. "
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