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> Reviews of SmartVault. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SmartVault is a good fit for you!

Source: https://www.softwareadvice.com/file-sharing/smartvault-profile/reviews

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SmartVault Reviews

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[Overview](https://www.softwareadvice.com/file-sharing/smartvault-profile/)

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# SmartVault Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(82)

4

(30)

3

(13)

2

(8)

1

(4)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.1

Value for money

4

Functionality

4.2

* * *

### Pros

"The access permissions on each document provide greater security and validate who can access each document since not all users can access everything, which gives us more security"

"SmartVault allowed everything to be in one place and had a desktop app as well that made it convenient to open."

"The storage of documents makes each document much more organized, making it easier to find it again without spending hours searching."

### Cons

"I disliked the fact that upload times seemed to vary or take longer than usual, even for some smaller documents, as well as synchronicity issues when dealing with clients on the other end."

"The connected desktop takes painstakingly long to refresh when looking for client data. And when you sometimes have to cross-reference info, it can be very annoying."

"I keep local copies of excel files because I do not trust SmartVault to keep live files safe. "

* * *

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SmartVault Reviews, Pros and Cons - 2026 Software Advice