All Smash Reviews

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Stuart

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Smash - Fast, Easy, Great Price

There were not a lot of reviews available to determine how well Smash has worked for others. Hopefully, my review here will encourage more people to try them out and see for themselves what a fantastic product it is. My experience being in the U.S. and communicating with a support team in France has been better than the majority of tech companies I work with within the states. You will be working directly with people at Smash who are part of a small team who seem to care about the quality of the service they provide. You can use it for free with a few limitations, so why not try it out?

PROS

For anyone working with larger file sizes, the single most important part of getting files from your network to someone else is how much time will it take. Smash is crazy fast, maxing out the bandwidth of our internet connection. Smash servers run on AWS and are set up in a regional zone close to you for your account, so the speed is consistent. Another important factor for administrators in picking a file transfer system is the interface. The Smash web interface is simple and users without any instruction can figure out how to use it on their own. You can customize the interface and brand it for your business. We are an ad agency, so branding is important. There is a desktop app and mobile apps for iOS and Android that function very well.

CONS

The only request I would make of Smash is for an additional feature to the desktop application. It would be helpful to have the ability to give the transfer link created in the desktop app a title.

Reason for choosing Smash

Other systems were limited in cloud file storage or file size. Also, to get the number of user accounts we needed the cost scaled too high to consider the service worth the price tag.

Reasons for switching to Smash

We were looking for a faster system to replace an internal system that was no longer keeping up with our needs.

Jérémie

Individual & Family Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Outil professionnel de transfert de fichiers

Très bon produit pro et pratique. Je recommande !

PROS

Transferts sécurisés et rapides de fichiers, avec une interface personnalisable qui fait pro pour les clients qui se connectent au lien !Souplesse dans l'utilisation avec la possibilité de créer un lien ou bien de transférer le(s) fichier(s) tels quels.

CONS

Aucune, j'apprécie le logiciel tel quel

Reason for choosing Smash

interface pratique et personnalisable (pro) , prix correct, gestion des contenus et sécurisé

Pallav

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2022

Best data transfer tool.

PROS

Drag file and share easily and easy to use. No size limitation.

CONS

Should add feature of auto data transfer by giving a particular time.

Adrien

Wholesale, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

mon avis sur Smash

PROS

L'interface, on clique sur la page directement pour aller chercher ses fichiers, comment faire plus simple ?! Et le partenariat avec Adobe, en tant que graphiste, je ne peux qu'approuver. Et je soutiens une boîte française !

CONS

C'est un détail, mais je n'ai jamais aimé ce logo !

Reasons for switching to Smash

L'envie d'utiliser un super outil développé en France, pour contrer un peu l'hégémonie de Wetransfer, même si je continue d'utiliser les 2...

User Profile

Andoniaina

Verified reviewer

Apparel & Fashion, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

L'outil parfait pour transférer des fichiers gratuitement et sans contraintes

PROS

Smash est l'un des meilleurs outils pour transférer des gros fichiers sur le web. Toutes ses fonctionnalités sont juste meilleures, surtout qu'il n'y a pas de limite maximum de transfert. J'adore également le fait qu'on n'a pas besoin de créer un compte pour l'utiliser. En plus je peux modifier le lien de transfert comme bon me semble (cela facilite surtout la réception).

CONS

L'interface de la version web devrait être revu car c'est un peu difficile à manipuler pour les nouveaux utilisateurs.

Sacha

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

Transfer impossible avec des fichiers lourds

Mon expérience globale d'utilisation est mauvaise. Un mauvais produit et un service client incompétent.

PROS

Je ne vois pas beaucoup d'avantage à un logiciel qui ne respecte pas ses fonctions premières.

CONS

Aucun de mes chargements de plus de 15 go ne passe avec Smash (alors qu'ils passent très bien avec wetransfert par exemple) et quand j'ai demandé un remboursement de mon achat ils ont tout simplement refusé. J'ai donc payé 86e pour un service de transfert de fichier sois-disant "lourd et sécurisé" qui ne fonctionne absolument pas.. Je vous déconseille fortement d'utiliser ce service.

Reason for choosing Smash

Un design attrayant mais j'ai eu tord de m'y fier.

Reasons for switching to Smash

Car Smash ne fonctionne pas avec les fichiers lourds.

Vendor Response

Hello, we are sorry to read your dissatisfaction. It seems incorrect to us to say that the service "absolutely does not work", when you have been a subscriber for years and over the last 4 months, you have made more than a hundred transfers, some of which are very large, larger than 15GB. Given the high usage of the service, we cannot accept a refund. We shared your feedback to our teams, who already ensure the daily performance and stability of transfers of all sizes. The Smash Team

Replied January 2024

Jim

Entertainment, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Can actually keep up with my 800 megabtye up/down connection!

PROS

I regularly send large files to a local data center and need really high speed transfer. Smash can keep up with my demands.

CONS

I don't need anything other than what is provided.

Reasons for switching to Smash

Dropbox has extra complications and is not as fast as we need it to be. We use Smash to do what Dropbox can't do quickly and easily.

Kelvin

Publishing, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2021

Safe and efficient

Satisfy with the service so far. Able to customize our message appearance is a bonus.

PROS

Our large publication files always arrive fast and secure to the recipients. Never have any problem in uploading and downloading.

CONS

Sometime we want our recipients to receive the files t a specific time. I do not think the sending time can be pre-scheduled.

Pierre

Aviation & Aerospace, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2024

outil pratique, facile d'accès et avec une composante francaise!

expérience positive, sur l'accès et la facilité d'utilisation

PROS

facilité d'utilisation , stockage en France,

CONS

limitation de la sécurisation ( validation par une norme reconnue serait un plus)

Reasons for switching to Smash

stockage sur sites fr est un point important

Daniel

Music, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

great service

great

PROS

Easy to use, sexy, great service, working day to day

CONS

some features missing compared to the competition

Moisés

Banking, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Sobre Smash

Es una herramienta increible! Me permite proteger el archivo que envio asignandole una clave o contraseña, me genera un registro de las veces que dicho archivo que envié ha sido descargado y también puedo establecer el periodo de vencimiento del mismo. Magnifico!

PROS

Lo que más me ha gustado de Smash es que no me limita el peso de los archivos a enviar.

CONS

Me encanta todo de Smash, desde que la conocí, dejé de utilizar otras opciones que contenian algunas restricciones o limitantes. Es la mejor web para envio de archivos de gran tamaño.

Reasons for switching to Smash

Porque es más rápida que WeTransfer y me permite enviar archivos sin importar cuantos Gb pese.

christine

Libraries, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2023

Smash, l'échange de fichiers à la française

J'ai pu échanger des gros fichiers avec Smash et c'est un gros plus par rapport aux autre services cloud, il faut juste être conscient qu'avec la version gratuite le temps et la disponibilité est limité et c'est tout à fait normal, les serveurs sont performants, l'utilisation agréable

PROS

Le fait que c'est service Français, au tout début de l'aventure je sais que les serveurs étaient basés à Lyon, le fait que les fichiers échangées peuvent être plus importants en terme de poids que sur les les autres plateforme d'échange gratuit

CONS

Si le poids est plus important que chez la concurrence le temps de disponibilité des fichiers est plus court, l'autre inconvénient c'est qu'il est clairement indiqué que si vous utilisez la version gratuite le traitement de vos fichiers ne sera pas prioritaire

Showing 1 - 12 of 12 Reviews