--- title: "Sync.com Software Reviews, Demo & Pricing - 2026" description: "Review of Sync.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/file-sharing/sync-com-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / Sync.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/)[Alternatives](https://www.softwareadvice.com/file-sharing/sync-com-profile/alternatives/) # Sync.com Review From $5-$24/month Free version Free trial 6 plans Wondering if Sync.com is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sync.com 4.3 [(57)](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) Pricing Starting at $5.00 per month ### About Sync.com Sync.com is a file sharing and collaboration solution designed for small and midsize businesses. It offers collaboration, data backup and recovery within a suite. The product is available both in cloud-based and on-premise deployment options, and features mobile apps for both Android devices and iPhones. Sync.com’s access control allows users to restrict the access of shared documents using passwords, expiry dates, uploads and email notifications. Users can set granular access permissions with read-only and read-write control. Sync.com also offers data backup and recovery, which allows users to revert the document to an earlier version in case of a malware or ransomware attack. The backup functionality of the product also allows users to recover an accidentally deleted file. Sync.com also offers Vault Storage, which allows users to archive documents to the cloud directly from the system or hardware storage. Wondering if Sync.com is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. ## Sync.com User Interface ## Popular Sync.com Alternatives Main Product Sync.com 4.3 [(57)](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.27Value for money - 3.79Customer support - 4.09Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28603)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12846)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17684)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [iCloud](https://www.softwareadvice.com/cms/icloud-profile/) 4.6 [(1982)](https://www.softwareadvice.com/cms/icloud-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.27Value for money - 4.42Customer support - 4.53Functionality Pricing Starting at $0.99 per month Get Price Alternative Product [Dropbox](https://www.softwareadvice.com/file-sharing/dropbox-profile/) 4.5 [(21708)](https://www.softwareadvice.com/file-sharing/dropbox-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.32Value for money - 4.26Customer support - 4.44Functionality Pricing Starting at $11.99 per month Get Price ## Sync.com Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Individual (Free) $0.00 flat rate, one time Plan includes: - 5 GB secure storage and basic sharing Solo Basic $8.00 flat rate, per month Plan includes: - 2 TB secure storage and advanced sharing Solo Professional $24.00 flat rate, per month Plan includes: - 6 TB Secure Storage - Custom Branding and Advanced Sharing Teams Standard $5.00 per month Plan includes: - 1 TB secure storage and administrator account Teams Unlimited $18.00 per user, per month Plan includes: - Custom Branding - Phone Storage and Administrator Account - Unlimited Storage Enterprise Pricing available upon request Plan includes: - Account Manager and Training Options - Custom Requirements - Minimum 100 Users Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sync.com Features - Popular features found in File Sharing Access Controls/Permissions Alerts/Notifications Content Management Document Storage Drag & Drop Encryption Mobile Access Real Time Synchronization Search/Filter User Management Version Control - More features of Sync.com Activity Tracking API Archiving & Retention Audit Trail Automatic Backup Backup and Recovery Collaboration Tools Data Migration Data Recovery Data Replication Data Synchronization Document Management File Management File Sharing File Transfer HIPAA Compliant Role-Based Permissions Secure Data Storage ## Sync.com Integrations Microsoft Excel Integration rated undefined from -1 review Microsoft Word Integration rated undefined from -1 review ## Sync.com User Reviews ## Sync.com customer ratings - Overall rating: 4.3/5 - Total reviews: 57 ### Rating distribution - 5 stars: 41 reviews (72%) - 4 stars: 6 reviews (11%) - 3 stars: 1 reviews (2%) - 2 stars: 3 reviews (5%) - 1 star: 6 reviews (11%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 3.8/5 - Functionality: 4.1/5 --- ### Easy file sharing - Overall rating: 5/5 - Reviewer: Eduardo R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Easy to set up an account. - Easy to install and use in your PC. - Real-time update of documents across machines, cloud, time zones and continents. #### Cons - Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work. - It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it. --- ### Sync is useful in many ways. - Overall rating: 5/5 - Reviewer: Ian M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can use Sync in all formats. It’s very convenient when I’m traveling with my iPad and iPhone. My files update very quickly which is impressive. #### Cons Can’t think of any. I don’t have any complaints #### Reasons for switching to Sync.com Only aloud to use on 3 systems which was very inconvenient. --- ### Sync Does Not Work On My Year-Old Mac Silicon - Overall rating: 2/5 - Reviewer: Joshua R. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It was good at first - I had no problems using Windows as an OS, but as soon as I switched over to Mac, the app cannot function properly. I am very disappointed and quite frankly very frustrated that this is where my money is going. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything was easy to setup and after that, it synchronizes your files automatically, within minutes of saving, and immediately following. #### Cons Sync stopped synchronizing my files on several, extended occasions, and I've been (and currently am still) struggling for literal months at a time with support trying to get this problem fixed. I don't have anything against the staff, but this problem has persisted for far too long to be acceptable. I have very important files that are not being synchronized that I could lose forever if the app does not start doing what it's supposed to. Unfortunately I should not have to rely on other methods of storage when I am paying upwards of $120CAD per year for this service that should have this taken care of. --- ### Great File Storage I Recommend! - Overall rating: 5/5 - Reviewer: Roger W. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This service easily solved my primary problem, where I needed to have files accessible across multiple devices, but not stored on those devices. Sync.com stores the files only in the cloud. In a nutshell, here's what I like: Easy-to-use interface. Excellent security. Great customer service. Great for privacy conscious people. Files are not lost if a device breaks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One feature that's particularly useful is privacy. As your files are encrypted, they don't have the encryption key - A super feature in the event you want to keep your files available on other devices, but only available to you. Additionally, it's awesome to start working on a document (for example) stored on sync.com, then later to use another device and keep working on the same document. This makes life much easier! Also (I've run into this a few times), their clouded store save me a lot of work. Why? If my computer dies, I don't lose any of my important files, and can even access them using a mobile device, or another computer. #### Cons The only significant downside I've run into, is that they don't have a Linux based application (they support Windows and Mac). You can still use a web browser to access sync.com on Linux, but it's not quite the same as a native application. Having said that, it's still a great solution. #### Reasons for switching to Sync.com Sync.com was more cost effective, had better privacy, and didn't store all the files across devices, --- ### Advanced features with high level security! - Overall rating: 5/5 - Reviewer: Kira D. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered We realized the benefits of secure and reliable cloud storage with sync. We have really made progress and improved our reputation by using their wonderful file sharing feature. We have improved our efficiency and organization along with our ability to work together and collaborate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros So many pros! Sync is very professional and polished. Sync is secure and uses strong end to end encryption, not the reduced levels like other software (Google for example). I truly feel safe. Sync stores your data on their servers and they do not allow anyone else to access them. They also can not view your files. 10/10 on security. The file sharing is excellent and has advanced features not offered by other products! Sync also has the capability and capacity to meet the needs of specialized businesses. The pros certainly outweigh the cons. #### Cons The only cons are price, and that at first it can be difficult to navigate. There are a lot of options and advanced features but that means it takes a while to learn how to use everything for some people. #### Reasons for choosing Sync.com The overall look and feel of the product. Sync just felt more put together. #### Reasons for switching to Sync.com The higher security level and higher quality of the product with sync. --- ### Excellent Storage Option - Overall rating: 5/5 - Reviewer: Lynn B. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Sync.com has been excellent. I have relied on it for many years now, primarily as a means to back up my important documents, but also as a convenience to access documents from wherever I may be in an emergency. I am surprised by the low price (I think it has been $49/year for several years now), so it is a great service for the cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sync.com was very easy to implement and it runs almost flawlessly. I have had very little problems in the several years that I have relied on Sync.com for my cloud/back-up storage. Also, I can access my documents very easily from anywhere, including my phone. It is great and the price was about half that of dropbox. #### Cons A couple of times I found that the back-up was not functioning. This may have been a result in a glitch in my computer that was interfering with the back-up, but when it did happen a couple of times, it caused quite a panic because I didn't know for how long things were not being backed-up. I also found it a little difficult to authorize someone else to have access to my documents, although I was able to figure it out after a while. #### Reasons for choosing Sync.com Based on a recommendation heard at a legal seminar, and also the price was great. #### Reasons for switching to Sync.com I was concerned about the protections offered by Dropbox, and Sync.com was mentioned as a good alternative at a legal seminar I was attending. I was pleasantly surprised to find that the price was half of what Dropbox was charging. --- ### your data here is not safe - Overall rating: 1/5 - Reviewer: Jamie N. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered zero customer service. does not keep your data safe. disappearing data and zero response from company #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros seemed like perfect solution. It is not. #### Cons I uploaded all of my work integral to my business to SYNC. I thought it was the perfect save as my computer was getting completely glitchy and insisted on upgrading to windows 11. I got all of my data onto SYNC and I thought it would be the perfect solution for my business. Within days of uploading file folder content began disappearing. Repeated pleas to the company have not helped in any way. Demanded at least full refund and still no response over 48 hours later. DO NOT USE this company unless you want to risk losing everything. #### Reasons for switching to Sync.com thought my data was safer here. boy was I wrong. --- ### And the award goes to... Sync.com - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered When you hear secure cloud storage you may assume sharing a file will feel like pulling teeth, but Sync has managed to pair convenience and security. Quite the feat! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Sync made their house out of brick when the others chose straw. The door to this house is sturdy and safe but still easily opened (meaning easy and safe to share if you didn't catch symbolism).Sync syncs lightning fast *provided device and connection are viable*. The price is right, surprisingly lower than expected. Getting started takes five minutes and the easy to navigate interface looks like it just dropped yesterday. #### Cons Syncs performance varies by device more so than others. On a new, powerful computer it runs very fast. If I try it on an older or more lightweight device, it runs like molasses - slow.There is no Linux support, it's not a deal breaker for me anymore but it still lands on the cons list. The support options aren't anything to rave about, disappointing.. #### Reasons for switching to Sync.com Many reasons.. Price, security, privacy, better interface. --- ### Started off great but have fallen fast - Overall rating: 2/5 - Reviewer: Koon C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Started off as a good system for small businesses with one of two users. Once you have files (we are at 120GB of 2TB quota) and the system stops syncing across devices completely. The only support option is through a contact form, and support team takes 2-3 days to respond. As a premium member, this "priority" support is poor. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Affordable pricing, easy to use system, supports multiple platform. #### Cons Doesn't work for teams with lots of files. Syncing files between computers take days. Support is irresponsive. Premium members receiving "priority" support still gets a reply after 2-3 days. #### Reasons for choosing Sync.com Affordable pricing. Unlimited users if used Team Share folders. --- ### Super secure but somehow unattractive to use - Overall rating: 4/5 - Reviewer: Alexandra N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to set up, secure, and more free storage than dropbox. Down and uploading was difficult at some point, so now we only use it sporadically. Also, with proton and mega we find our needs are met better. Since we already use proton mail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Back in 2019 when proton mail did not have secure storage, this was the most secure document storage system in the cloud we could find. So we opened an account. It has 7 (plus 1 if you activate additional functions) GB of free storage, and beats dropbox in that as well. The file sharing works just as easy. It is a good software, essentially. #### Cons Uploading and downloading can be a chore, and with proton mail having their own cloud now, and mega.nz offering even more free storage, we have now two options that suit us better. Also, the UI is pretty basic. I csnt quite put my finger at it, but I really disliked navigating it and now only rarely use it. #### Reasons for choosing Sync.com Seemed more secure, more free storage #### Reasons for switching to Sync.com More free storage, more security. --- Showing 1 - 10 of 57 Reviews [See All Reviews](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) ## Sync.com Popular Comparisons [Google Drive vs Sync.com](https://www.softwareadvice.com/cms/google-drive-profile/vs/sync-com/)[OneDrive vs Sync.com](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/vs/sync-com/)[Google Workspace vs Sync.com](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/sync-com/)[iCloud vs Sync.com](https://www.softwareadvice.com/cms/icloud-profile/vs/sync-com/)[Dropbox vs Sync.com](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/sync-com/)[Box vs Sync.com](https://www.softwareadvice.com/cms/box-profile/vs/sync-com/)[IDrive vs Sync.com](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/sync-com/)[WeTransfer vs Sync.com](https://www.softwareadvice.com/file-sharing/sync-com-profile/vs/wetransfer/)[Zoho WorkDrive vs Sync.com](https://www.softwareadvice.com/file-sharing/sync-com-profile/vs/zoho-workdrive/)[Google Cloud vs Sync.com](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/vs/sync-com/) [Compare All Alternatives](https://www.softwareadvice.com/file-sharing/sync-com-profile/alternatives/) ## Other Top Recommended File Sharing Software [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (1021) Recently recommended **17** times [Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/) **3.8** (61) Recently recommended **4** times [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **4** times [iLovePDF](https://www.softwareadvice.com/cms/ilovepdf-profile/) **4.7** (1789) Recently recommended **3** times Stuck Between Options? 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