--- title: "Sync.com Software Reviews, Demo & Pricing - 2026" description: "Review of Sync.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/file-sharing/sync-com-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / Sync.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/)[Alternatives](https://www.softwareadvice.com/file-sharing/sync-com-profile/alternatives/) # Sync.com Review From $5-$24/month Free version Free trial 6 plans Wondering if Sync.com is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sync.com 4.3 [(57)](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) Pricing Starting at $5.00 per month ### About Sync.com Sync.com is a file sharing and collaboration solution designed for small and midsize businesses. It offers collaboration, data backup and recovery within a suite. The product is available both in cloud-based and on-premise deployment options, and features mobile apps for both Android devices and iPhones. Sync.com’s access control allows users to restrict the access of shared documents using passwords, expiry dates, uploads and email notifications. Users can set granular access permissions with read-only and read-write control. Sync.com also offers data backup and recovery, which allows users to revert the document to an earlier version in case of a malware or ransomware attack. The backup functionality of the product also allows users to recover an accidentally deleted file. Sync.com also offers Vault Storage, which allows users to archive documents to the cloud directly from the system or hardware storage. Do you work for Sync.com? [Manage this product listing](https://www.g2.com/products/sync-com/claim_requests/new?auto=true) Wondering if Sync.com is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. ## Sync.com User Interface ## Popular Sync.com Alternatives Main Product Sync.com 4.3 [(57)](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.27Value for money - 3.79Customer support - 4.09Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28623)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12879)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.37Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17721)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [iCloud](https://www.softwareadvice.com/cms/icloud-profile/) 4.6 [(1990)](https://www.softwareadvice.com/cms/icloud-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.27Value for money - 4.42Customer support - 4.53Functionality Pricing Starting at $0.99 per month Get Price Alternative Product [Dropbox](https://www.softwareadvice.com/file-sharing/dropbox-profile/) 4.5 [(21715)](https://www.softwareadvice.com/file-sharing/dropbox-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.32Value for money - 4.26Customer support - 4.44Functionality Pricing Starting at $11.99 per month Get Price ## Sync.com Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Individual (Free) $0.00 flat rate, one time Plan includes: - 5 GB secure storage and basic sharing Solo Basic $8.00 flat rate, per month Plan includes: - 2 TB secure storage and advanced sharing Solo Professional $24.00 flat rate, per month Plan includes: - 6 TB Secure Storage - Custom Branding and Advanced Sharing Teams Standard $5.00 per month Plan includes: - 1 TB secure storage and administrator account Teams Unlimited $18.00 per user, per month Plan includes: - Custom Branding - Phone Storage and Administrator Account - Unlimited Storage Enterprise Pricing available upon request Plan includes: - Account Manager and Training Options - Custom Requirements - Minimum 100 Users Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sync.com Features - Popular features found in Content Collaboration Collaboration Tools Content Library File Sharing Mobile Access Version Control - More features of Sync.com Access Controls/Permissions Activity Tracking Alerts/Notifications API Archiving & Retention Audit Trail Automatic Backup Backup and Recovery Content Management Data Migration Data Recovery Data Replication Data Synchronization Document Management Document Storage Drag & Drop Encryption File Management File Transfer HIPAA Compliant Real Time Editing Real Time Synchronization Role-Based Permissions Secure Data Storage ## Sync.com Integrations Microsoft Excel Integration rated undefined from -1 review Microsoft Word Integration rated undefined from -1 review ## Sync.com User Reviews ## Sync.com customer ratings - Overall rating: 4.3/5 - Total reviews: 57 ### Rating distribution - 5 stars: 41 reviews (72%) - 4 stars: 6 reviews (11%) - 3 stars: 1 reviews (2%) - 2 stars: 3 reviews (5%) - 1 star: 6 reviews (11%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 3.8/5 - Functionality: 4.1/5 --- ### Easy file sharing - Overall rating: 5/5 - Reviewer: Eduardo R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Easy to set up an account. - Easy to install and use in your PC. - Real-time update of documents across machines, cloud, time zones and continents. #### Cons - Sometimes due to connection trouble sync is lost and I had to do a manual pause > resume to make it work. - It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it. --- ### A perfectly suited solution for us. - Overall rating: 5/5 - Reviewer: Nicholas M. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered We are very pleased to count Sync as a trusted partner providing us with the cloud storage services our company requires. The encryption, real time backup and ownership of our data are the features that caught our attention. Compliance with the rather demanding requirements of our local (Swiss) regulators is also easily met. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Data encryption, real time backup, ownership of our data. #### Cons I cannot think of a feature we are missing or an issue me and the team have faced while using Sync. #### Reasons for choosing Sync.com location of servers, data ownership, compliance --- ### Not good for Adobe Creative Suite users who share files - Overall rating: 3/5 - Reviewer: Darryl A. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered When things were running good (the early days, several years ago) we were very please and would recommend it to anyone. The last few years we've tried to get suppport because of the Adobe Creative Suite issue (not yet diagnosed as to why we were having problems), and Sync support was not helpful when I could get any support. We will be leaving Sync when I can find anoterh source. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Sync is easy to use and keeps our files synced among three designers. When I update a file on my machine, Sync updates on the other two designers' machines. (But ... which comes in the least like field) #### Cons When we first started using Sync several years ago it was GREAT! BUT changes in Adobe Creative Suite (according to Sync support) made it so that our files would not keep links to images and files, making sharing our files very cumbersome, to the point we are leaving Sync once we find an alternative. Getting support is not easy. If your problem is a canned issue, their knowledge base is good, but if your problem is different, getting support is not easy. --- ### cool cloud - Overall rating: 5/5 - Reviewer: Gabor C. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros mobile app can stream videos and 2024 black friday promo was awesome #### Cons especially I can not say anything bad about the service --- ### Protected and HIPAA compliant - Overall rating: 5/5 - Reviewer: Rhonda P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Sync is the only backup service that we actually had to "use". There was a tragic and unexpected event and we lost everything, I mean all of it. After this I logged into sync hoping the important things I had uploaded were still there. They were still there just as I had left them, and things from multiple computers that I had forgotten to backup were on there as well. We actually wound up losing very little thanks to Sync.com. If I had still been using another service I don't think there would have been such a happy ending. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sync.com is a safe place to keep any type of records and files, even protected health information. Sync is HIPAA compliant and protects your information very well. No settings have to be changed or enabled, the protection is already set up. The first 5GB is free, different plans to choose from for different needs and budgets. #### Cons Sync is great but it's not the same as an EMR or cloud storage specialized for medical records. It would be great if Sync launched something like this, I think many organizations would use it including mine. Sync would be better if the customer service teams didn't have such long wait times. --- ### The worst sync service out there - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered horrible. Spent weeks trying to resolve issues that were not resolved and have to move on to another company #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I wish i can leave 0 reviews. Absolutely not reliable service. Customer service that replies once a day with not relevant answers, no phone call option. For the last 8 months pretty much tried to resolve one issue after another and finally gave up. The interesting part - there is no prorated refund. #### Cons initially a few years ago it was a decent service, now i do not know what is good about it, may be plenty of manuals on their site --- ### Sync Does Not Work On My Year-Old Mac Silicon - Overall rating: 2/5 - Reviewer: Joshua R. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It was good at first - I had no problems using Windows as an OS, but as soon as I switched over to Mac, the app cannot function properly. I am very disappointed and quite frankly very frustrated that this is where my money is going. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Everything was easy to setup and after that, it synchronizes your files automatically, within minutes of saving, and immediately following. #### Cons Sync stopped synchronizing my files on several, extended occasions, and I've been (and currently am still) struggling for literal months at a time with support trying to get this problem fixed. I don't have anything against the staff, but this problem has persisted for far too long to be acceptable. I have very important files that are not being synchronized that I could lose forever if the app does not start doing what it's supposed to. Unfortunately I should not have to rely on other methods of storage when I am paying upwards of $120CAD per year for this service that should have this taken care of. --- ### Sync.com- for perfect sync - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are basic Dropbox or One drive user, just switch on to the Sync.com for hassle-free cloud service with high-security measures and real-time protection. Just try it. Highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I was get interacted with sync.com during looking for an alternative for OneDrive. Highly recommended with security measures of Sync.com and we can keep our files with secure and 100% private. The file transferring speed is really quick when compared to the OneDrive for both downloading & Uploading. Still, we can manage our files with any of our devices and the mobile version is really helpful to keep our files up to date. We can share our files instantly and plans start with 5GB for free of charge. We can send our files with self-destruction features and password protection and even we can share our files to non-Sync.com users. #### Cons It's really hard to find cons for this cloud service. Hope the subscriptions fees will be reduced in future in order to compete for cloud service kings such as Dropbox and Google Drive. The free plan should be more in future to attract newcomers. #### Reasons for switching to Sync.com for convenient --- ### Secure and Affordable Cloud Storage - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Sync.com successfully to organize our large documents and files that we share with clients. Many times, clients have to send us very large media files. Instead of trying to send these through emails or through WeTransfer, it is so much more organized to send them an invitation to a shared folder and have them upload as much as they want into that folder. It saves everybody time, and it keeps things more organized. It also gives me peace of mind knowing that all of the data is encrypted and secure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros This cloud storage service is simple, affordable, and secure. It does everything you need it to do. It is cheaper than alternatives, but it still has strong encryption and best security practices. The interface is easy to use, and it is easy to share folders with other users/collaborators. The desktop app works nicely to keep the folders on your computer in sync with any changes made by other users. When we do file sharing with clients, the interface is intuitive, so we never have to guide them through the process. #### Cons It's not as ubiquitous, so we usually ask our client to create the free account with Sync.com first to start sharing their files with us. I was also not aware that the "Vault" service provided by Sync.com is not adequate to do a full backup of my hard drive. I found that out after trying and failing and dealing with the customer support until they finally realized that this wouldn't work because some of the cache files were changing too often in the background. Overall, the customer support was helpful throughout the process though. #### Reasons for switching to Sync.com Switched from Dropbox because the pricing was going to change, and then I started to look into it more, and the security/encryption of Dropbox is really not that strong. I would rather trust my business to a platform that cares more about the security and data encryption. --- ### Super secure but somehow unattractive to use - Overall rating: 4/5 - Reviewer: Alexandra N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to set up, secure, and more free storage than dropbox. Down and uploading was difficult at some point, so now we only use it sporadically. Also, with proton and mega we find our needs are met better. Since we already use proton mail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Back in 2019 when proton mail did not have secure storage, this was the most secure document storage system in the cloud we could find. So we opened an account. It has 7 (plus 1 if you activate additional functions) GB of free storage, and beats dropbox in that as well. The file sharing works just as easy. It is a good software, essentially. #### Cons Uploading and downloading can be a chore, and with proton mail having their own cloud now, and mega.nz offering even more free storage, we have now two options that suit us better. Also, the UI is pretty basic. I csnt quite put my finger at it, but I really disliked navigating it and now only rarely use it. #### Reasons for choosing Sync.com Seemed more secure, more free storage #### Reasons for switching to Sync.com More free storage, more security. --- Showing 1 - 10 of 57 Reviews [See All Reviews](https://www.softwareadvice.com/file-sharing/sync-com-profile/reviews/) ## Sync.com Popular Comparisons [Google Drive vs Sync.com](https://www.softwareadvice.com/cms/google-drive-profile/vs/sync-com/)[OneDrive vs Sync.com](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/vs/sync-com/)[Google Workspace vs Sync.com](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/sync-com/)[iCloud vs Sync.com](https://www.softwareadvice.com/cms/icloud-profile/vs/sync-com/)[Dropbox vs Sync.com](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/sync-com/)[Box vs Sync.com](https://www.softwareadvice.com/cms/box-profile/vs/sync-com/)[IDrive vs Sync.com](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/sync-com/)[WeTransfer vs Sync.com](https://www.softwareadvice.com/file-sharing/sync-com-profile/vs/wetransfer/)[Zoho WorkDrive vs Sync.com](https://www.softwareadvice.com/file-sharing/sync-com-profile/vs/zoho-workdrive/)[Google Cloud vs Sync.com](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/vs/sync-com/)[Progress ShareFile vs Sync.com](https://www.softwareadvice.com/data-management/sharefile-profile/vs/sync-com/) [Compare All Alternatives](https://www.softwareadvice.com/file-sharing/sync-com-profile/alternatives/) ## Other Top Recommended Content Collaboration Software [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (333) Recently recommended **17** times [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) **4.8** (28623) Recently recommended **0** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24215) Recently recommended **0** times [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) **4.5** (12879) Recently recommended **0** times Stuck Between Options? 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