All Tresorit Reviews

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Marc

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2021

Tresorit by Marc Duke

User Profile

Dana

Verified reviewer

Photography, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

I'll Be A Customer for Life

Overall, I'm very pleased with what Tresorit offers and I'll be a happy customer for a very long time.

PROS

The thing I like most about Tresorit is the seamless integration between my devices, both PC and Mac. It's been a smooth transition moving over from Dropbox. I also share a lot of private documents/images and Tresorit makes the process easy and secure. It's absolutely worth the higher price as compared to other cloud storage services.

CONS

I store a lot of images and the preview can take some time to appear in my finder. It almost seems as if it's having to download the file to my system before it lets me see what it is. It may be due to another reason, but it's a bit frustrating especially when I'm in a hurry.

Walter

Broadcast Media, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2022

Replacing Synology Drive with Tresorit

Moving from Synology Drive to Tresorit for document synchronisation and photo backups was easy and straight forward. However, I've only realised later, how much I am missing a functionality such as Synology Photos (previously Moments) where I can organise and visualise my backed up photos and easily share albums with others. Here, I'd love seeing Tresorit coming up with a solution that let me retrieve the photos from my backup on an external / 3PP solution such as a CMS.

PROS

- Swiss based - End2End encryption - Reliable data synchronisation with good performance - Finder integration (MacOS) - Easy-to-use UI

CONS

- High price - No family subscription (2 persons) which makes it even more expensive - I'd love having the possibility to visualise and organise the photo backups in a neat Webbrowser based UI, such as eg Synology Photos - No APIs (at least not in the Professional Account) that would allow me to integrate the photos with an external, web-based solution (eg. a CMS)

Reasons for switching to Tresorit

I was using Synology Drive since it existed. The reason for changing is that my Synology NAS (RS1619xs+) was too much of an effort to administrate and also needed active cooling (A/C) which is cost intensive. Further, there were some Ransomware attacks with Synology in the past and I did not want to worry about managing security aspects on the NAS and firewalls any longer. Despite the high price, I've eventually selected Tresorit for the Pros points above.

Markus

Writing and Editing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2021

Good reliable choice

For me, Tresorit is a good choice because - I don't have to worry about something not being saved or synchronised, it works absolutely reliably so far. - Tresorit has acceptable pricing - the user interface is simple and clear - it comes from Switzerland (and not US) :)

PROS

Saving files is absolut reliable, no worries about loosing work. Price performance is good. And Tresorit is easy to use with a convenient user interface.

CONS

What I really don't like is that the current work is uploaded immediately when it is saved and it is not possible to continue working while it is being uploaded. This disrupts the workflow to some extent.

Reasons for switching to Tresorit

Sharing the data mobile was too difficult.

Andrew

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Exceptionally Easy Integration and Use

We needed a cloud service that was very secure but easy to use. Tresorit checked both of those boxes.

PROS

I can easily access our entire organization's files from multiple devices. I love knowing that we are using the most secure cloud storage available. This has made our goal to "go paperless" that much more reassuring for me and my board of directors.

CONS

Can't think of any cons at this time, thanks.

Reason for choosing Tresorit

Far superior security.

Reasons for switching to Tresorit

SharePoint required expensive third-party management to function properly. Tresorit is very simple to setup over multiple users and devises.

Jonathan

Architecture & Planning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Tresorit is in a league of its own.

PROS

Easy and powerful. Very secure. Search works. Can store anything I want. No weird one photo at a time like drop box. Super easy to share and control sharing unlike Gdrive.

CONS

I honestly can’t think of anything I don’t like about tresorit. I’ve been waiting for this solution for over a decade. They nailed it.

Reasons for switching to Tresorit

All other services are clunky and slow, and don’t offer the flexibility Tresorit does.

Vendor Response

Dear Jonathan, Thank you for your kind review! If you have any improvement ideas or feedback in the future, please don't hesitate to share them with us at support@tresorit.com Take care and have a nice day! Daniel

Replied May 2021

Maurice

Music, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Stable and secure cloud storage

Positive and happy with it!

PROS

Using the software since 2018 I like the positive evolution of the product. All added functionalities were well thought and useful

CONS

That some customers had problems using it and, as it seems, there might be bans in certain countries for encrypted file sharing...

Reasons for switching to Tresorit

The insane so called "security" policy from Sharefile... Forced to change passwords, passwords changed without notice etc. etc. After all those are MY data and I think I am grown up enough to judge what level of protection is useful for my data

Vincent

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Safe and sound, but expensive

It is definitely worth the money.

PROS

Tresorit is the best and safest on the market, I think.

CONS

But it comes with a price (it is about 10 times as expensive as Dropbox, if you reckon in terms of Gbs). And you cannot access Tresorit through Webdav, so not through external clients. The good news is that the new iOS files app does allow access.

Reasons for switching to Tresorit

I wanted my data to be absolutely safe from American authorities, ewven though I have 'nothing to hide'

Steven

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Tresorit, great product

Perfect

PROS

It just works, easy to deploy, works seamlessly in the background, great to be able to use software made in Europe

CONS

There was nothing not to like, everything worked

Reason for choosing Tresorit

Wanted a good product but manufactured in Europe

Reasons for switching to Tresorit

Ease of use, price point, support

Syed Refaquat Ibna

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2021

Total Security of your web assets

total comfort and peach with all the web assets, highly recommended

PROS

The user interfaces, version of the documents, encryption and the way it syncs in many devices,, just love this

CONS

The price and the search options i have been telling tresorit since i have started uusing it since its inception, seen the feature now though

Reason for choosing Tresorit

features i was longing for match with tresorit..

Reasons for switching to Tresorit

features i was longing for match with tresorit..

Antony

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2021

Simple to set up and use. Good value for money.

Generally good.

PROS

Real time synchronization provides constant reassurance I always have a copy in the cloud that I can also access from anywhere.

CONS

Confusion over Tresorits and using the APP rather than logging in via a browser.

Reason for choosing Tresorit

Independent of large IT providers, cost, simplicity.

Reasons for switching to Tresorit

Cost and Egnyte no longer met my needs - I was paying over the odds for things I didn't needor use.

Malcolm

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Must Have in any Modern Office

We store our GDPR sensitive data on Tresorit.

PROS

It's secure Continuous improvement Feature set

CONS

Due to all data being encrypted it can be slower than say, Dropbox, but then Dropbox is not secure!

Reason for choosing Tresorit

Security

Reasons for switching to Tresorit

Dropbox is rubbish. Very overpriced for what you get, and NOT secure.

Austin

Information Technology and Services

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

A high-quality file storage service that places your privacy and security first.

PROS

I love how Tresorit makes syncing and storing my files not only simple and easy to use (it's practically invisible as it integrates with your computers file system - just set it up and forget it), but primarily because I know that my files are safe since it uses end-to-end encryption as well as zero-knowledge security. It has all the security features you would expect and more, such as 2FA, and login notifications that will tell when and where if someone tries to access your account, and even the ability to see how many times your shared files have been downloaded. But what makes them really stand out against all the others is their use of client-side encryption, meaning that unlike their competitors, your files are encrypted before they're uploaded to the cloud - so no one, not even Tresorit themselves can see your files - because only you hold the key. Syncing across multiple devices works flawlessly, and file upload/download speed is very fast. Their support team is phenomenal, and they're always quick to respond and happy to help, and is some of the best customer support I've ever received. I've used and trusted Tresorit since their launch, and I highly recommend them.

CONS

One of the things that I've found to be a little tough is file deletion, as of now if you delete a file it's gone forever since it's synced among your devices (there is no trash folder/function). Although, I've been told that this is something that they're working on and am looking forward to being added in the future.

Uwe

Graphic Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Perfect solution

PROS

Encrypted data transmission, simple operation, reliable functionality, EU compliant

CONS

I can not find any disadvantages at the moment

Reasons for switching to Tresorit

Not safe. US law.

Balazs

Glass, Ceramics & Concrete, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Security and strong encryption without the hassle of setting up a complex environment

Sharing between workstations via sync, and sharing files and folders with external contractors, companies or individuals.

PROS

Sync between PCs and colleagues, share via file and folder links even to users without Tresorit or without any Tresorit knowledge. Sending big or sensitive files to third parties (like external companies, individuals or freelancers) have never been easier. Also - it shows professional attitude compared to other services like email, free big file transfer services etc.

CONS

The notification tray icon menu got back the managed C# .NET context menu, which is a bit slower and has a less native feeling.

Reason for choosing Tresorit

We have to use all former alternatives as keeping in contact with the other branches of the company requires the use of all of them. Tresorit is spreading though because of the ease of use and share between colleagues and workstations.

Misha

Medical Practice, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Great interface, outstanding security

As mentioned in my review: 5 gb free storage, end-to-end encryption with zero-knowledge by Tresorit, great iPhone app for uploading and viewing images/photos

PROS

There are multiple cloud storage solutions with different goals. For the goals of highest security (end-to-end encryption with no possibility for Tresorit or anyone else without your password to access your data) with easy/seamless access on both computer & mobile, there is no better solution that Tresorit. Features I use include: - 5 GB free for life after doing introductory tutorials/exercises - end-to-end encryption with zero knowledge by Tresorit (just be sure not to lose your password; although you can still reset password if you are logged in on one device, if you are completely logged out and forget your password, no more access to your data by design) - seamless integration with iPhone including photo thumbnails and ability to view images as they load, camera upload - iPhone app includes 4 digit PIN key lock

CONS

Obviously, even more storage for free would be better, but Tresorit gives you the highest amount of free storage for an end-to-end encrypted, zero-knowledge-by-your-cloud-storage-provider solution.

Campbell

Government Administration, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Met my Requirements

I wanted secure offsite storage of backups which Tresoirt provides.

PROS

Easy to use with the option of using a desktop application for web-based. Stores my data outside the US.

CONS

Help system could be more comprehensive.

Reason for choosing Tresorit

Europe-based and worked well.

Reasons for switching to Tresorit

6-7 years ago.

User Profile

massimo

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

In my group we used Dropbox, Box, and few more but none is even comparable to Tresorit

All my files are perfectly synced and shared across my collaborators with no effort. I used enterprise versions of all the competitors and I can guarantee that they are miles away from the reliability Tresorit provides.

PROS

I love the total control and accessibility to each file or folder. We sync 9 machines with GB of data and not once we experienced a failed sync or a versioning issue. The encryption method is among the best in the industry. Usability is top notch. In my team I have MDs with our not particularly tech-savvy, and they use Tresorit with no issues.

CONS

I cannot list one single issue, Tresorit is 360 degree perfectly designed platform. I hated the 1GB size file limited but now that limitation is gone. At Tresorit they listen to their customers' suggestions.

Ulrich

Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE