All Tresorit Reviews

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Marc

Marketing and Advertising, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2021

Tresorit by Marc Duke

User Profile

Dana

Verified reviewer

Photography, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

I'll Be A Customer for Life

Overall, I'm very pleased with what Tresorit offers and I'll be a happy customer for a very long time.

PROS

The thing I like most about Tresorit is the seamless integration between my devices, both PC and Mac. It's been a smooth transition moving over from Dropbox. I also share a lot of private documents/images and Tresorit makes the process easy and secure. It's absolutely worth the higher price as compared to other cloud storage services.

CONS

I store a lot of images and the preview can take some time to appear in my finder. It almost seems as if it's having to download the file to my system before it lets me see what it is. It may be due to another reason, but it's a bit frustrating especially when I'm in a hurry.

Walter

Broadcast Media, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2022

Replacing Synology Drive with Tresorit

Moving from Synology Drive to Tresorit for document synchronisation and photo backups was easy and straight forward. However, I've only realised later, how much I am missing a functionality such as Synology Photos (previously Moments) where I can organise and visualise my backed up photos and easily share albums with others. Here, I'd love seeing Tresorit coming up with a solution that let me retrieve the photos from my backup on an external / 3PP solution such as a CMS.

PROS

- Swiss based - End2End encryption - Reliable data synchronisation with good performance - Finder integration (MacOS) - Easy-to-use UI

CONS

- High price - No family subscription (2 persons) which makes it even more expensive - I'd love having the possibility to visualise and organise the photo backups in a neat Webbrowser based UI, such as eg Synology Photos - No APIs (at least not in the Professional Account) that would allow me to integrate the photos with an external, web-based solution (eg. a CMS)

Reasons for switching to Tresorit

I was using Synology Drive since it existed. The reason for changing is that my Synology NAS (RS1619xs+) was too much of an effort to administrate and also needed active cooling (A/C) which is cost intensive. Further, there were some Ransomware attacks with Synology in the past and I did not want to worry about managing security aspects on the NAS and firewalls any longer. Despite the high price, I've eventually selected Tresorit for the Pros points above.

Markus

Writing and Editing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2021

Good reliable choice

For me, Tresorit is a good choice because - I don't have to worry about something not being saved or synchronised, it works absolutely reliably so far. - Tresorit has acceptable pricing - the user interface is simple and clear - it comes from Switzerland (and not US) :)

PROS

Saving files is absolut reliable, no worries about loosing work. Price performance is good. And Tresorit is easy to use with a convenient user interface.

CONS

What I really don't like is that the current work is uploaded immediately when it is saved and it is not possible to continue working while it is being uploaded. This disrupts the workflow to some extent.

Reasons for switching to Tresorit

Sharing the data mobile was too difficult.

Andrew

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Exceptionally Easy Integration and Use

We needed a cloud service that was very secure but easy to use. Tresorit checked both of those boxes.

PROS

I can easily access our entire organization's files from multiple devices. I love knowing that we are using the most secure cloud storage available. This has made our goal to "go paperless" that much more reassuring for me and my board of directors.

CONS

Can't think of any cons at this time, thanks.

Reason for choosing Tresorit

Far superior security.

Reasons for switching to Tresorit

SharePoint required expensive third-party management to function properly. Tresorit is very simple to setup over multiple users and devises.

Jonathan

Architecture & Planning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Tresorit is in a league of its own.

PROS

Easy and powerful. Very secure. Search works. Can store anything I want. No weird one photo at a time like drop box. Super easy to share and control sharing unlike Gdrive.

CONS

I honestly can’t think of anything I don’t like about tresorit. I’ve been waiting for this solution for over a decade. They nailed it.

Reasons for switching to Tresorit

All other services are clunky and slow, and don’t offer the flexibility Tresorit does.

Vendor Response

Dear Jonathan, Thank you for your kind review! If you have any improvement ideas or feedback in the future, please don't hesitate to share them with us at support@tresorit.com Take care and have a nice day! Daniel

Replied May 2021

Maurice

Music, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Stable and secure cloud storage

Positive and happy with it!

PROS

Using the software since 2018 I like the positive evolution of the product. All added functionalities were well thought and useful

CONS

That some customers had problems using it and, as it seems, there might be bans in certain countries for encrypted file sharing...

Reasons for switching to Tresorit

The insane so called "security" policy from Sharefile... Forced to change passwords, passwords changed without notice etc. etc. After all those are MY data and I think I am grown up enough to judge what level of protection is useful for my data

Vincent

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Safe and sound, but expensive

It is definitely worth the money.

PROS

Tresorit is the best and safest on the market, I think.

CONS

But it comes with a price (it is about 10 times as expensive as Dropbox, if you reckon in terms of Gbs). And you cannot access Tresorit through Webdav, so not through external clients. The good news is that the new iOS files app does allow access.

Reasons for switching to Tresorit

I wanted my data to be absolutely safe from American authorities, ewven though I have 'nothing to hide'

Steven

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Tresorit, great product

Perfect

PROS

It just works, easy to deploy, works seamlessly in the background, great to be able to use software made in Europe

CONS

There was nothing not to like, everything worked

Reason for choosing Tresorit

Wanted a good product but manufactured in Europe

Reasons for switching to Tresorit

Ease of use, price point, support

Syed Refaquat Ibna

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2021

Total Security of your web assets

total comfort and peach with all the web assets, highly recommended

PROS

The user interfaces, version of the documents, encryption and the way it syncs in many devices,, just love this

CONS

The price and the search options i have been telling tresorit since i have started uusing it since its inception, seen the feature now though

Reason for choosing Tresorit

features i was longing for match with tresorit..

Reasons for switching to Tresorit

features i was longing for match with tresorit..

Antony

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2021

Simple to set up and use. Good value for money.

Generally good.

PROS

Real time synchronization provides constant reassurance I always have a copy in the cloud that I can also access from anywhere.

CONS

Confusion over Tresorits and using the APP rather than logging in via a browser.

Reason for choosing Tresorit

Independent of large IT providers, cost, simplicity.

Reasons for switching to Tresorit

Cost and Egnyte no longer met my needs - I was paying over the odds for things I didn't needor use.

Byron

Financial Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed September 2023

A secure service for individuals as well as business.

This is a very functional, secure and user friendly application. My clients do not need a tresorit account for me to send them confidential files or documents. I can work from multiple sites or multiple devices and maintain a secure data source. I can limit access to certain files or folders to different people and I get a comprehensive audit trail including deleted files.No system is perfect but Tresorit is getting close and it is being improved constantly.

PROS

I handle a lot of very personal and confidential information about clients and cannot risk losing this data. I also need a service that allows me to share data and documents with clients and colleagues.Tresorit allows me to maintain a single database of active client files and to work on and share files and documenst with those clients and colleagues with absolutre security.

CONS

1 A recent cyber security audit identified a need to include 2FA when logging in to Tresorit. They considered the application deficient in our audit. 2 It is also difficult to sign out of Tresorit as there is no single log out option on main screen. If my PC is hacked then there is no barrier to entering Tresorit.3 I can't backup my PC's to Tresorit daily, i.e. use to as a back and recovery server for Windows.

Reason for choosing Tresorit

Recommended by a colleague. I initialy used the free version to become acquainted with the application and found it very useful, so I subscribed.

Ngong

Graphic Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Excellent cloud storage software

Using tresorit i noticed it is reliable and secure cloud storage platform. The user interface makes it easy to manage files, and the end-to-end encryption scheme is highly secure. They also have a quick consumer support that will help you in any problem you encounter.

PROS

Tresorit has an end-to-end encryption, ensuring the utmost security of your data. It has a friendly user interface, ensuring that anyone can quickly and easily access and manage their files. Additionally, its cloud storage capabilities allow users to access their data from anywhere, and its strict access controls mean that you can keep your data safe at all times. Finally, Tresorit offers reliable customer support, so you can always find the help and guidance you need when you have a query.

CONS

The only major con is that its relatively high cost when compared to other cloud storage solutions...

Balazs

Glass, Ceramics & Concrete, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Security and strong encryption without the hassle of setting up a complex environment

Sharing between workstations via sync, and sharing files and folders with external contractors, companies or individuals.

PROS

Sync between PCs and colleagues, share via file and folder links even to users without Tresorit or without any Tresorit knowledge. Sending big or sensitive files to third parties (like external companies, individuals or freelancers) have never been easier. Also - it shows professional attitude compared to other services like email, free big file transfer services etc.

CONS

The notification tray icon menu got back the managed C# .NET context menu, which is a bit slower and has a less native feeling.

Reason for choosing Tresorit

We have to use all former alternatives as keeping in contact with the other branches of the company requires the use of all of them. Tresorit is spreading though because of the ease of use and share between colleagues and workstations.

Saygın

Mechanical or Industrial Engineering, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed April 2021

A brief review about Tresorit

I have been using cloud storage almost all the time for data backup purposes so far, and one-way synchronization (from my computer to the cloud storage) is the solution I had been looking for. The Tresorit has fulfilled this requirement adequately well; however, I have found the offered "permanent immediate deletion" option in this software unnecessary and dangerous because an intruder can delete the backed-up data, which cannot be later recovered because the data are immediately deleted. Instead of an immediate permanent deletion, it would be better if the data could only be deleted after they were sent to trash and after an amount of time.

PROS

Quickness when the unmoved Tresors have been synced, and end-to-end encryption.

CONS

My concerns about the immediate permanent deletion option are expressed in the overall experience section.

Vendor Response

Greetings and thank you for your review. The feedback is perfectly reasonable, I've forwarded it to the product team. Our team plans already have an option to disable the permanent deletion as an Admin policy, hopefully, we can extend this functionality soon to all plans. If you have any further insights or feature ideas, please let us know at support@tresorit.com Regards, Daniel

Replied April 2021

Manos

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2021

Used it for 2+ years happily

So far so good. The two glitches I've experienced I can live with. Generally, I rarely think of this software, which means that it works without issues.

PROS

Cross-platform client that actually works without hiccups (macOS, Linux Mint, Windows). Almost all of its many features works as advertised. Love the selective sync feature. Automatic client updates are excellent too.

CONS

File sharing is not working for me. I have not spent time on it, but colleagues told me they could not download some folders I've sent them, so I stopped using it. Renaming of bulky folders better be done through the client instead of your file manager. I've not lost files, but sometimes I had to correct for some leftovers.

Reasons for switching to Tresorit

Was set up by the IT department in my previous job.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Very sophisticated, but easy to use Cloud Service

PROS

The feature that convinced me the most is the smooth Linux integration. It is quite difficult to find such a simple, yet feature rich software that does not compromise on Linux. When sharing tresors (folders) with other collaborators, everything worked perfectly out of the box. Ranging from privacy all over to encryption. Even though I'm mainly using the software for my own, It is still worth it.

CONS

I would only see the UI as a "weak point" of the software that might cause some customers to find alternatives. I don't know if the UI looks "traditional" only for Linux, but the common competition has a more polished design. On the other hand, I don't know of any such ingenious features in the competition, so I don't mind using that design. I'm happy that Tresorit invests more time in their core values that in a great look.

Ulrich

Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Tresorit - just the tool for me

PROS

Tresorit allows easy, seamless data flow and access from multiple devices, let's me forget about data storage and handling either for private use or research purposes, works fast and without problems in the background and guaranteed me data safety for many years so far.

CONS

There is nothing what I like least about this software. As always, there are some features that others may use more frequently than I do.

Reasons for switching to Tresorit

Wuala was terminated and the switch to Tresorit recommended - with a special offer. Research at that time did not reveal better services on European servers compared to Tresorit. Tresorit worked better form day 1.

Molly

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Tresorit offers security and speed, all in a user friendly package.

PROS

Security and privacy is a must in my business and Tresorit are serious about both security and privacy, so much so, that only I know my login details. And I love the way that any changes, subtractions, and additions to my Tresors is immediately reflected. Tresorit is always improving. When you think there is nothing more they can do to better their cloud, they come up with something else. They are modern, forward thinking, and offer much more than even the most well-known cloud service. Last, but far from least, if you contact Tresorit, you don't have to wait around for days for them to get back to you. Great cloud.

Jens

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

best ever

PROS

easy to use, high security, good support

CONS

no feature that I am missing, everything is perfekt

MARIA

Civic & Social Organization, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

PERFECT CLOUD STORAGE

CANNOT WORK WITHOU IT.

PROS

EASY- TO-USE. ACCESS FROM ALL DEVICES, ANYTIME, ANYWHERE WITH SECURITY.

CONS

AT THE BEGGINING, IT WAS THE FILE SEARCH BUT THIS HAS NOW BEEN SOLVED.

Reason for choosing Tresorit

SECURITY FOR MY BUSINESS AND CLIENTS DATA.

User Profile

Tim

Verified reviewer

Furniture, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2019

Very good sync program!

Tresorit enables us to be organized and efficient by automatically syncing our files between computers with ease. Most of the time we don't even think about it, since it runs so seamlessly.

PROS

We use the KCD kitchen design program on several computers, one of which is a laptop we take out on jobs to do on-site design. Tresorit has allowed us to do this and update our files with ease on BOTH computers, so that there are no mistakes or discrepancies in files. We had previously tried SugarSync, but ran into some issues and ended up switching to Tresorit. We have had zero issues in about two years using Tresorit, and we love it!

CONS

No issues to report so far with this software!

Christian

Environmental Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

A lamba user

PROS

Mainly the automatic backup. Also the fcility to be sure that my data are in a safe place.

CONS

I'm not shure that in case of a coding or a destroying of my files resulting of a computer attack would not be immediately converted into coded or destroyed files in your computer with as result that it would be impossible to recover my data from Tresorit.

Reasons for switching to Tresorit

Wuala proposed to switch to Tresorit before closing of the company.

User Profile

Tushar

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Tresorit - Rock Solid Secure Storage

Tresorit fits in neatly with our Secure Storage needs. Its just what we were looking for

PROS

High level of security snd dependability Easy to implement Integrates perfectly with our security needs

CONS

What frustrates me is my inability to utilise features which i value on account of cost

Reasons for switching to Tresorit

The far greater security

Patrick

Management Consulting, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Tresorit

Sharing / save documents and other files in nearly realtime

PROS

Easy use for backup / sharing files at high security.

CONS

I miss shared Tresors with others without tresorit. There was a better way in wuala.

Reason for choosing Tresorit

Security ist much higher and easier

Reasons for switching to Tresorit

Wuala endet the service

Showing 1 - 25 of 123 Reviews