Zoho WorkDrive

RATING:

4.65

(51)

About Zoho WorkDrive

Zoho WorkDrive is a cloud-based document management solution designed to help businesses of all sizes store, manage and share content with various stakeholders. Administrators can create dedicated team folders based on several metrics such as tasks, projects, teams or departments and provide access to specific users for reading, writing, commenting and collaborating across files. Key features of Zoho WorkDrive include audit trail, feedback, TrueSync app, Labels, analytics, notifications and external file sharing. The solution comes with a built-in Zoho Office Suite, which allows teams to create, edit, publish spreadsheets, documents and presentations. Additionally, enterprises can maintain several versions of the same file or compare existing and previous versions for ...

Zoho WorkDrive Pricing

Starter: $3/user/month billed monthly or $2.5/user/month billed annually Team: $6/user/month billed monthly or $4.5/user/month billed annually Business: $11/user/month billed monthly or $9/user/month billed annually Enterprise: For organizations with more than 200 users, contact Zoho for detailed pricing information.

Starting price: 

€3.00 per month

Free trial: 

Available

Free version: 

Not Available

Create Team Folders to organize and manage files for specific projects and tasks or dedicated teams and departments
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Zoho WorkDrive Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho WorkDrive

1 - 5 of 46 Reviews

User Profile

Yaco

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

One of my best software discoveries

It has been amazing, from the start. I started using the default app, but then switched to truesync and it has been incredible

PROS

The disk quota you get while using Zoho One is unbeatable. 5TB for 35$ it's a no brainer.

CONS

The UI could be a little faster, but it's not a big deal

Reason for choosing Zoho WorkDrive

The price of Zoho One was better than its competitors, and they didn't lack any feature.

Reasons for switching to Zoho WorkDrive

The offerings of Zoho One were much better than we were getting in Google Drive and Dropbox

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Large capacity cloud storage, lots of features, small annual price

We are using it has part of another suite we subscribed to and it allows a seamless interaction with our favourite tools and software. It is also useful for sharing documents or files when on support calls.

PROS

The cloud storage has a very large capacity so that you can easily store a lot of files, there are very good team working features and everything seamlessly works will the rest of the Zoho suite of tools and software.

CONS

It starts at 3 users for billing which negates micro businesses and self employed from using as they have to pay for items they are not using. It should start with 1 licence as you might not want the team side of things just quality storage.

Reason for choosing Zoho WorkDrive

We chose workdrive because it was part of a suite of tools all bundled together

Armando

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

Undoubtedly an excellent shared workspace, easy to use and very secure.

With Zoho Workdrive we significantly improved the results of business processes, Zoho Work drive facilitated the collaborative editing of files and documents; in addition Zoho workdrive gives us total security and confidence to store, share and edit our information, it provided us with secure mobility to continue collaborating with our work team without having to worry about where we are.

PROS

Zoho Workdrive offers us an excellent workspace in the cloud where we can create, store, share, edit and access files and documents, I like the user interface it offers as it is robust and intuitive and looks great; Zoho Workdrive allows us to keep all the information in order, which likewise allows us to easily find what we are looking for, we can also navigate it without problems or limitations, Zoho Workdrive is secure and protects our information, it is not the exception within the Zoho ecosystem, I like its almost seamless integration with other Zoho tools that facilitate our work, as is the case of Zoho Sheet, Zoho Writer, Zoho Show among others; Zoho Workdrive also favors and allows team collaboration, last but not least Zoho Workdrive allows us to easily access information in real time at any time, place and device which is very convenient for us.

CONS

As for the operation I have no complaints or dislike with Zoho workdrive as it works very well, its functions and features are great; but as for customer service if I think it should improve in many respects, for example they are not punctual and take too long to respond and solve the requests that are raised to them.

Peter

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2021

Very disappointing product. The only thing worse was their customer service.

Very disappointing. Zoho Workdrive created problems for our business instead on being a simple storage facility. Would never use again or recommend.

PROS

It was fairly quick to use the app when out in the field to check docs.

CONS

It deleted my main folder and couldn't recover the information - months of work down the drain. Tried to call the number (no answer multiple time, left VM's to call me back - no call back received), emailed Zoho as per the instructions on their voice recording - received bounce-backs from the email despite checking spelling etc multiple times. ZERO support received. Also, setting up other team members is near impossible - we had to engage third party IT help with this in the end and even they couldn't set up everyone on the system - one director was unable to log in in the several months we were with Zoho - there was no fix.

Reason for choosing Zoho WorkDrive

The video made it look easy - which is certainly was not.

Luke

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Robust Cloud Storage Solution

Zoho WorkDrive is a robust online document management solution with a lot of features at a price way lower than competitors. The fact that it can also be purchased as part of other Zoho products such as Zoho Meeting, Cliq, Mail etc adds great value of money. Managing teams is also very efficient in Zoho WorkDrive due to the fact that the admin can easily invite or dismiss a user from accessing field stored in a given folder. The customer service is great added to the fact that one can try the full product with premium features before they can purchase- trials for up to 90 days are available.

PROS

Zoho WorkDrive has a ton of innovative features not matched by its key competitors. The external share feature is one such feature that my team find to be very useful because it helps to easily communicate and engage with clients. The request user details feature is also a gem because it enables us to track who has access to our content. This gives us some intelligence about how popular our content is and is a source of potential clients that we can target during marketing campaigns, in addition to ensuring the security of our documents. Furthermore, the TrueSync is a powerful feature because it makes syncing documents between offline and online quite easy.

CONS

Sometimes videos uploaded on Zoho WorkDrive refuse to play if a given video file is renamed within the drive. Also, some very common file types are not supported by Zoho WorkDrive. For instance, Microsoft One Note files/ documents cannot be opened or previewed directly within Zoho WorkDrive.

Reason for choosing Zoho WorkDrive

OneDrive is pricier than Zoho WorkDrive plus it lacks many innovative features one enjoys when using Zoho WorkDrive

Reasons for switching to Zoho WorkDrive

Google Workspace is way too expensive for start up companies coupled with the fact that it lacks a lot of innovative features that Zoho offers. The Google customer support team is also not easily accessible plus one cannot try the software before they can buy it. Additionally, Google Workspace is priced in USD which adds costs when the USD is strengthening. Zoho WorkDrive is available in our domestic currency so this eliminates downside currency risk