# Files.com Software Reviews, Demo & Pricing - 2026 > Review of Files.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/file-sync/files-com-profile --- [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / Files.com Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/file-sync/files-com-profile/reviews/)[Alternatives](https://www.softwareadvice.com/file-sync/files-com-profile/alternatives/) # Files.com 2026: Benefits, Features & Pricing Wondering if Files.com is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Files.com 4.6 [(18)](https://www.softwareadvice.com/file-sync/files-com-profile/reviews/) Pricing Pricing available upon request ### About Files.com Files.com is a SaaS MFT file transfer platform that enables organizations to securely transfer or share files between users, teams, and organizations (B2B). Files.com is a unique solution that combines the base benefits of FTP software and the security and automation of managed file transfer (MFT) software. At Files.com, security is a part of our DNA. We provide 256-bit AES encryption as a standard and ensure that all data is fully encrypted at all times (in-transit and at-rest). We also provide single-sign on (SSO) and multi-factor authentication (MFA) support to provide an additional layer of security for IT teams. Detailed audit logs, granular permission control, and data encryption help provide assistance for those in industries that require regulatory compliance mandates be adhered to (such as HIPAA, PCI-DSS, SOC x, and CSA Star). Files.com is a cloud-native Managed File Transfer (MFT) and file automation platform that enables organizations to securely transfer, store, and integrate files across systems, users, and partners. It replaces legacy FTP servers and on-premise MFT solutions with a modern, API-first platform designed for enterprise workloads, offering a single env... ironment for SFTP, FTPS, and HTTPS access alongside workflow automation, granular permissions, compliance controls, and deep integrations with cloud storage providers including AWS S3, Azure, Google Cloud, Box, and SharePoint. The platform is built for IT teams, security professionals, and data engineering teams who require enterprise-grade reliability, audit logging, and compliance support—including SOX and HIPAA—without the overhead of managing infrastructure. Granular permissions allow administrators to define precise access controls across users and systems, while comprehensive audit logging provides the visibility needed to satisfy regulatory requirements. Real-time collaboration and mobile access extend these capabilities to users working across distributed environments, and built-in notifications keep stakeholders informed at every stage of a file workflow. Files.com provides universal protocol support, meaning teams can connect via SFTP, FTP, or HTTPS without reconfiguring existing systems. Built-in human workflows and automation tools allow organizations to eliminate manual file transfer processes and orchestrate reliable, system-to-system data flows. Webhooks, SDKs, and a robust API give engineering teams the flexibility to build custom integrations and extend platform functionality to meet specific business requirements. Integration with widely used platforms is central to how Files.com fits into existing technology stacks. It connects natively with Boomi, Slack, Power Automate, Google Drive, AWS S3, SharePoint, OneDrive, and more, enabling organizations to incorporate secure file transfer directly into their broader data and operations workflows. Global data residency options allow enterprises to meet data sovereignty requirements across jurisdictions. Files.com serves organizations across banking and finance, healthcare, life sciences, manufacturing, logistics, software, media, broadcast, and retail—industries where secure, high-volume file exchange is mission-critical. The platform scales alongside growing data transfer demands, making it suitable for fast-growing businesses and large enterprises alike. A free trial is available, and pricing details can be found at files.com/pricing. Wondering if Files.com is right for your organization? Our File Sharing Software selection experts can help you in 15 minutes or less. ## Files.com User Interface ## Popular Files.com Alternatives Main Product Files.com 4.6 [(18)](https://www.softwareadvice.com/file-sync/files-com-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.36Value for money - 4.55Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17582)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Zoho WorkDrive](https://www.softwareadvice.com/cms/zoho-workdrive-profile/) 4.6 [(96)](https://www.softwareadvice.com/cms/zoho-workdrive-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.44Value for money - 4.41Customer support - 4.48Functionality Pricing Starting at €3.00 per month Get Price Alternative Product [Syncplicity](https://www.softwareadvice.com/data-management/syncplicity-profile/) 4.1 [(27)](https://www.softwareadvice.com/data-management/syncplicity-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.33Value for money - 4.14Customer support - 3.85Functionality Pricing Starting at $20.00 per year Get Price Alternative Product [FileInvite](https://www.softwareadvice.com/electronic-signature/fileinvite-profile/) 4.7 [(99)](https://www.softwareadvice.com/electronic-signature/fileinvite-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.78Customer support - 4.42Functionality Pricing Starting at $829.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28509)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price ## Files.com Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Files.com Features - Popular features found in File Sharing Access Controls/Permissions Alerts/Notifications Content Management Document Storage Drag & Drop Encryption Mobile Access Real Time Synchronization Search/Filter User Management Version Control - More features of Files.com Active Directory Integration Activity Dashboard Activity Tracking API Archiving & Retention Audit Management Audit Trail Authentication Backup and Recovery Cloud Backup Collaboration Tools Compliance Management Conflict Tracking Customizable Branding Data Import/Export Data Migration Data Recovery Data Replication Data Storage Management Data Synchronization Document Management File Management File Sharing File Transfer HIPAA Compliant Historical Reporting Monitoring Multi-Factor Authentication Offline Access Password Management Q&A Management Remote Synchronization Reporting/Analytics Reporting & Statistics Role-Based Permissions Secure Data Storage Secure Login Single Sign On SSL Security Synchronization Scheduling Third-Party Integrations Two-Factor Authentication Two-Way Synchronization Workflow Management ## Files.com Integrations Okta Integration rated undefined from -1 review Box Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review See all 14 integrations ## Files.com User Reviews Overall Rating 4.6 Ratings Breakdown 5 72% 4 17% 3 6% 2 6% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.5 Functionality 4.4 Avash K. Verified reviewer Information Technology and Services 2-10 employees Used other for less than 12 months Review source Reviewed June 2021 Secure and Fast File Sharing 5 I am a satisfied user of Files.com. I wish it was a little cheap but for the features it offers - the price is justifiable. The speed of files upload/download is also great. I see no issues even when uploading 20 files at the same time. It is great! Ratings Breakdown 5 Ease of use 3 Value for money 4 Functionality Pros: As a freelance developer who works with other freelancers, Files.com is one of the best purchases I have made. About features - I like the ability to share files with a secure link with people who don't have a files.com account and then set an expiry time for the link - which is a basic feature but also very important. We can also set files to delete automatically after a defined period of time. Another feature I like most is that people can drop files anonymously. We can also create a temporary account for them. I think files.com has carefully researched the features that businesses may need and have planted the features. I am a satisfied customer. Cons: I am from a country where USD $ is expensive so files.com is a little expensive for us. Other than that - I can't think of any cons. Read More JM JAZZMEN M. Verified reviewer Design Self-Employed Used daily for free trial Review source Reviewed July 2021 File perfect 5 My overall experience it is a great program worth paying for. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that i can open any file that is sent to me without having to log into another program to read my emails. Cons: Its nothing i least like. The program is dope and i already been sharing with my friends and family my experience. Reasons for switching to Files.com Cant open all message without downloading another app Read More JF James F. Verified reviewer Education Management 1001-5000 employees Used monthly for less than 12 months Review source Reviewed September 2018 decent FTP server interface 3 used Brick to set up file sharing between partner organisations, and it did the job. left me scratching my head a few times early on though! Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: easy to use, quick running and good use of notifications/alerts. Cons: a bit fiddly to get used to at first. not very intuitive for me as a first time user. Read More MB Muhammad B. Verified reviewer Biotechnology 201-500 employees Used daily for less than 2 years Review source Reviewed September 2023 A File Transfer that meets the modern era requirement. 5 Files.com system and support is pleasant to work with. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Files.com is easy to administer and use. The combination of the legacy (SFTP, FTPS, etc.) and modern file transfer methods under one portal. Cons: Plans are very restrictive and should be separated from features and resources. Reasons for choosing Files.com Easy of use and scalability of the file transfer options. Reasons for switching to Files.com Easy of use. Read More VR Verified Reviewer Printing 51-200 employees Used daily for more than 2 years Review source Reviewed November 2017 Very fast file transfer site with very nice functions, as long as it fits your needs 5 Inexpensive file sharing with customers, for many of our users. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Extremely fast and reliable (although not as much with Microsoft Edge; but amazing with Google Chrome). Pricing is interesting as it is unlimited users. User management (centralized) and directory management is well done and easy. Option to delete files after a period of time helps managing it. And we really like that customers can drop files anonymously. Cons: It used to allow a custom domain (using your domain name) for the basic plan but now it's only at the Corporate plan. They changed it for us after many years so it is a big deal in our case. But if you're willing to stick to their "brickftp.com" URL, the Basic pricing can't be beat! Also it does not allow you to send a link to share a directory with a customer like you would with ShareFile or Dropbox Business. You can send files to customers by sending links but unless you create user names and passwords for your users, you cannot share directories (at the time of this review anyway). Vendor Response Thanks much for sharing your feedback/review, as well as for the kind words. The feedback you describe in regards to link-based directory-sharing is helpful - we're always working to add features that are meaningful to our users. We'd love to hear any other feedback you have about how we can improve the BrickFTP experience for users like you. If you'd like to share more, or have any questions, please feel free to reach out directly to graham@actionverb.com to connect. Thanks again for using BrickFTP! Replied November 2017 Read More SC Shannon C. Verified reviewer Financial Services 11-50 employees Used daily for more than 2 years Review source Reviewed September 2021 When you just need things to work 4 Overall I am extremely pleased. Having an entire team of developers solely focused on our cloud storage and file management has proven to be critical to our business success. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Up-time is important for our company, with over 300 users accessing the services nationwide and Files.com delivers. Everything is easy to connect and manage, and the Customer Support team is one of the best I've worked with. Cons: There are some UI inconsistencies as new features get added, and there is never any communication regarding these changes and their impact on current settings. It would also be nice to get a little more customization for notifications and permissions/folder access. Reasons for switching to Files.com It was not user-friendly and did not provide enough support. Read More BH Brian H. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed June 2019 FTP made simple and easily accessible 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We love the ease of use. Being able to login via browser or FTP client, and being able to easily create a download link that can be sent to anyone. We primarily use it as a way to store files for our clients who host our software "on-prem", and when we do upgrades, we send them files for the upgrade, and it is very easy to do this way. We often also need to receive files and database backups from clients, so it is easy to setup a temporary account for them, and they can browse to brickftp, login, upload, and done. Much easier than setting up an FTP connection manually with each client. Cons: We have had MINIMAL issues with this site/software and we have been using it since I joined the company 4 years ago, so probably 6+ years. I cannot think of any issues or bugs we have had. We do not use it extensively, it gets the job done that we need. Read More VR Verified Reviewer Biotechnology 201-500 employees Used daily for less than 6 months Review source Reviewed September 2021 Fantastic product, with excellent support 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Files.com provides one of the most robust "value for the dollar" offerings I've experienced in the IT space. Everything from cloud SFTP, to automated file movements, to an incredibly full featured API. Cons: There are no significant cons that I have found. Reasons for choosing Files.com The ease of use, additional functionality, and robust support from Files.com made the decision an easy choice. Read More Jacob S. Verified reviewer Political Organization 11-50 employees Used weekly for less than 12 months Review source Reviewed June 2019 A great tool for file uploading and website management 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: This is a great piece of FTP software that allows you to quickly, securely, and easily manage your website files, upload to the website server, and make sure your website files are in order. The best part about the software is how secure it is -- there are clear protocols in place to ensue the safety and security of your login and file transfers. There are also a number of customization features that allow you to quickly find what you're looking for and upload the files you want. It is also very easy to use for a novice user but with the functionality desired by an advanced user. Definitely would recommend. Cons: There are few instructions for users to follow, particularly if they are novice users -- although the software is still great. I also did not like how the software is priced -- you could find an open source alternative that does much of the same thing for free. Read More VR Verified Reviewer Research Self-Employed Used daily for less than 6 months Review source Reviewed April 2020 All in One 5 My experience with files.com I would say is good. It is easy to navigate and find what it is your looking for, I can link up other cloud apps for easier access. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: I like Files.com due to all your files can be found in one place and you can link up your other apps from cloud to make your life easier. This app had it all in one. I have. I was able to figure this app out pretty quick and that is good for me. Lol Cons: The one thing that I did not like about files.com is to many notifications but at these times, it could be a good thing. It notifies you when there is a duplicate, copied, deleted etc.. It gets really annoying because it seems like I am always being notified when most of the time it is me deleting, renaming and I do not need a reminder. It might be for other people with the notifications but it just is not for me. It is bothersome. 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