Alessa vs Riskified

RATING:

4.3

(28)

Alessa has 28 reviews and a rating of 4.29 / 5 stars vs Riskified which has 29 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (28)
4.7 (29)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 4, 2023
December 8, 2021
Pros/Cons
  • Pros

  • Anytime we have had an issue with it being down or slow the response has been very quick and the issues are resolved quickly.
  • Extremely user friendly. Data is always there and extremely easily to navigate and use the tool for transaction monitoring.
  • Cons

  • I missing a manuel in german. Own further development is complex.
  • Up to now I misted nothing. So I have on negative points.
Read all user reviews
  • Pros

  • The software has improved in flexibility for reviewing customer orders, but offering faster methods of order review. Their associate respond with thoughtful analysis of risky indicators.
  • We have implemented Riskified more than a year ago and we are very happy with the results.
  • Cons

  • As with any fraud prevention software, you don't get to see everything that takes place behind the curtain.
  • Quite expensive, but we get a lot for our money. Without them, we would get a lot of fraudulent orders.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos