About Ekata Pro Insight

Ekata Pro Insight is a cloud-based fraud prevention solution that uses machine learning and globally sourced data to help businesses quickly approve or deny financial transactions. It is suitable for fraud analysis teams in eCommerce, travel and hospitality, fintech, online lending, and other industries. Ekata Pro Insight provides tools to help teams make informed decisions while improving the customer experience.

This solution includes various tools including robust analytics, direct workflow integrations, and comprehensive views for fraud analysis teams. With Ekata Pro Insight, teams can see results using multiple data metrics, such as confidence scores, key explainable signals, and match statutes. This solution also uses identity validation...


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Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of Ekata Pro Insight

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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August 2019

User Profile Picture

Derrick from Afterpay

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Product is amazing but its team at Ekata that shines even more

Pros

Ekata Pro Insight provides rich information for investigating fraud that is also available through their other products, such as Transaction and Identity Check API. Integration and testing of Ekata products in general is simple and straightforward.

Cons

Depending on the type of business, coverage of particular data fields can vary by international markets so strategies will need to evolve in terms of how the product is used.

Reasons for Choosing Ekata Pro Insight

I've been even more impressed by the level of support, turnaround and response times, and partnership the team has provided in my current and previous companies. They are truly leaders in what they do.

July 2020

Shanna from Tucows Inc.

Company Size: 1,001-5,000 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

July 2020

Usage Review

The services is beneficial to what we do and combines a few features into one so no need for that second third party service.

Pros

This product is generally easy to use. I do the email verification check which cuts down having to use a different tool to confirm email is valid.

Cons

If you do not have a first/last name for an address/email address don't have the system try to break the alias of the email out into a first/last name. Permit whitespaces would be nice. If you have a whitespace in an email address, it won't find the information, once the whitespace is removed it works.

June 2020

Katrielle from Webstaurant Store

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2020

Ease of daily work thanks to Ekata's features and functionality

The product is extremely easy to use. When I first began my job I was using the regular Ekata website and manually entering the customer information into the page. However, I found out about the Ekata LinkBuilder application which has changed the game. It has made the use of Ekata easier than I ever could have imaged. There are no flaws when auto populating information or accessing the website.

Pros

The product is extremely easy to use. The Link Builder is my absolute favorite feature. It has immensely impacted and lowered my manual review rates as well as provided me an overall experience that has been more positive than I could have imagined. I also love the new Ekata feature that shoes the IP + information combinations and color signals green-red indicative of risk.

Cons

The only time that I somewhat struggle with Ekata is when there is a lack of information/names of residents available for apartments and apartment complexes.

June 2020

Debra from C2 Communications LLC

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

My go to for Address verification

We use this software to assist us in getting our product delivered in the best most efficient manner.

Pros

Software is easy to use and precise results.

Cons

Nothing that I can think of. Some of the results are not always up to date.

Reasons for Switching to Ekata Pro Insight

upgrade

July 2020

Amber from The Adair Group

Company Size: 2-10 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Easy to Use

Overall, it has been a great experience using Ekata!

Pros

The features are easy to use and understand.

Cons

The scoring for email addresses seems to be off sometimes.

July 2020

MALINDA from SPEEDWAY MOTORS

Company Size: 201-500 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

July 2020

CREDIT CARD AUTHORIZATION SPECIALIST

WE USE THIS AS PART OF OUR FRAUD PROTECTION. WE USE EKATA DAILY AND I FIND IT INDISPENSABLE FOR WHAT WE DO.

Pros

IT IS EASY TO USE, AND THE INSIGHTS PAGE IS VERY HELPFUL!

Cons

WISH THERE WAS MORE INFORMATION FOR CANADA

June 2020

Justine from Wolverine Worldwide

Company Size: 10,000+ employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Love this software

Pros

It is very easy to navigate and understand what you are seeing

Cons

I do not have any cons, this software is very useful and informative.

February 2021

Terri from TGW

Company Size: 51-200 employees

Industry: Sporting Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Very Easy & Useful Program

Pros

I like that I can put in two addresses (billing & shipping) for the person I'm looking up. It makes it much quicker to verify information.

Cons

I haven't really found anything I'd consider a con at the present time.